Nick Johnson
My feedback
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241 votes
Nick Johnson supported this idea ·
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374 votesUnder Review ·
AdminPatrick Palmer (Director of Product Management, Pro Video and Motion Design, Adobe DVA) responded
All,
first of all I wanted to thank everyone for making this a productive conversation over the last couple of days.
As several people responded to my comment about keeping the tone civilised, I need to dwell on that for a minute. Please hear me out, this is important to everyone on my crew and I hope it will be to you.
Saying that we shouldn't be surprised when things get heated is very problematic in my opinion. How do you expect a junior person on my team to respond to a technical question when it is combined with something that can easily be described as hate speech? How do you think we can actually come together on actual issues when there's already the assumption that we're a big faceless corporation, not even listening to our customers?
People on my team have received threats. I've been there over the years,…
Nick Johnson supported this idea ·
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235 votes
Nick Johnson supported this idea ·
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Bug: Using Export Frame on clips with proxies (even if proxies not toggled), results in low res JPGs
35 votesAn error occurred while saving the comment An error occurred while saving the comment Nick Johnson commented
still have problems with this all the time. To think, this is supposed to be professional software 😑
An error occurred while saving the comment Nick Johnson commented
Since chances that Adobe will actually fix this are slim to none, thought I'd share what has been working for me most of the time. Find the frame you want to export and then make sure you have the timeline area/window selected. With the timeline window selected, then click the export frame button below the program monitor. For me, this seems to get an exported frame from the full res media most of the time.
An error occurred while saving the comment Nick Johnson commented
Very random occurrences of this and very frustrating. Kills my workflow when I'm having to try the export frame action over and over only to hope it randomly will start working. I use export frame daily to grab images for video thumbnails, this is a constant problem.
Nick Johnson supported this idea ·
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93 votes
Nick Johnson supported this idea ·
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192 votes
Nick Johnson supported this idea ·
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21 votes
Nick Johnson supported this idea ·
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28 votes
Nick Johnson supported this idea ·
Hey Adobe, still a daily problem for our team. Any awake over at HQ?