We do monitor User Voice; we share your disappointment that we don’t have a reproducible case, for this issue.
If you can reliably reproduce the ‘low level exception’ problem, on your system, please contact Support and provide them with any files and source media required for that repro case, as well as (important!) step-by-step instructions on how you can reproduce the issue.
We’re eager to pursue the issue further.
An error occurred while saving the commentTim Strube commented
"If you can reliably reproduce the ‘low level exception’ problem..." – same exact problem here and I'm blown away that Adobe can't seem to "reproduce" this or address it, or was somehow caught off-guard by it. It's happening to every (repeat: EVERY) editor I know who's currently remote and working on a Macbook, Mac Mini, or iMac.
Edit: I should add that this happened to me without any Legacy Titles. Just a standard Apple ProRes proxy, and a single music track (WAV). That's all it took.Tim Strube supported this idea ·