Roy Harris

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  1. 13 votes
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    2 comments  ·  Premiere Rush » Audio  ·  Flag idea as inappropriate…  ·  Admin →
    Roy Harris supported this idea  · 
  2. 7 votes
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    2 comments  ·  Premiere Rush » Audio  ·  Flag idea as inappropriate…  ·  Admin →
    Roy Harris supported this idea  · 
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    3 comments  ·  Premiere Rush » General  ·  Flag idea as inappropriate…  ·  Admin →

    Hello,

    I’m sorry for anyone facing this issue. Providing logs from your device will be very helpful to assist you. Please follow the steps below

    1. Launch Rush, attempt to open the problematic project
    2. After you receive the error message, go to App Settings (gear icon) > Preferences > Tap on “Share logs and project files.”
    3. Upload to somewhere I can download

    This will hopefully provide some details on what’s going on and allow us to fix the problem.

    Thanks,

    Peter

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    Roy Harris commented  · 

    Having the same problem here. Brand new iPad Pro and really need to get this video edited. Does Rush not work at all on iOS and iPad OS?

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