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    234 comments  ·  Premiere Pro » Playback  ·  Flag idea as inappropriate…  ·  Admin →

    We do monitor User Voice; we share your disappointment that we don’t have a reproducible case, for this issue.

    If you can reliably reproduce the ‘low level exception’ problem, on your system, please contact Support and provide them with any files and source media required for that repro case, as well as (important!) step-by-step instructions on how you can reproduce the issue.

    We’re eager to pursue the issue further.

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    T R commented  · 

    Sorry Adobe, this is unacceptable.

    I am teaching an introductory class in video editing at university. I now have had several students complain that they cannot export h.264 anymore, which is one of the most central functions of any editing application.

    TONS of people here seem to be unable to get rid of this problem, yet you claim you are not even able to reproduce it? Are you testing your software at all before you ship it?

    It's 2020 and you charge money for an editing application that cannot reliably play back or export h.264 videos? Seriously?

    T R supported this idea  · 

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