Clayton Cupples

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  1. 312 votes
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    237 comments  ·  Premiere Pro » Playback  ·  Flag idea as inappropriate…  ·  Admin →

    We do monitor User Voice; we share your disappointment that we don’t have a reproducible case, for this issue.

    If you can reliably reproduce the ‘low level exception’ problem, on your system, please contact Support and provide them with any files and source media required for that repro case, as well as (important!) step-by-step instructions on how you can reproduce the issue.

    We’re eager to pursue the issue further.

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    Clayton Cupples commented  · 

    I have a brand new HP computer and a fresh install of Premiere Pro. I have not been able to do the simplest edit so far without this error. FIX IT!!! Adobe has just made a deal with the education department in Victoria Australia and many kids in 'lockdown' are going to be downloading and trying to use this software only to go insane with this bug! Expect this issue to persist until you FIX IT!

    Clayton Cupples supported this idea  · 

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