Joe Ronca

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  1. 309 votes
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    235 comments  ·  Premiere Pro » Playback  ·  Flag idea as inappropriate…  ·  Admin →

    We do monitor User Voice; we share your disappointment that we don’t have a reproducible case, for this issue.

    If you can reliably reproduce the ‘low level exception’ problem, on your system, please contact Support and provide them with any files and source media required for that repro case, as well as (important!) step-by-step instructions on how you can reproduce the issue.

    We’re eager to pursue the issue further.

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    Joe Ronca commented  · 

    Same thing happening here! Please help Adobe! Mine also says (Player 5).
    I can use Premiere (SLOWLY) with Software Only, but have a huge project to export for a client!
    Please fix this. I cant tell clients I cant make deadlines because my editing software has a bug.

    MacBook Pro (15in 2019)
    2.6 Ghz 6 Core Intel Core i7
    16 GB DDR4
    Radeon Pro 555X 4GB

    HELP!

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