Michael Krehan

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  1. 312 votes
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    237 comments  ·  Premiere Pro » Playback  ·  Flag idea as inappropriate…  ·  Admin →

    We do monitor User Voice; we share your disappointment that we don’t have a reproducible case, for this issue.

    If you can reliably reproduce the ‘low level exception’ problem, on your system, please contact Support and provide them with any files and source media required for that repro case, as well as (important!) step-by-step instructions on how you can reproduce the issue.

    We’re eager to pursue the issue further.

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    Michael Krehan commented  · 

    Same here. Tried multiple versions of the Nvidia driver, both Studio and Game.

    A low-level exception occurred in: Adobe Player (Player: 76)

    I wish Adobe had automatic crash reports that send logs to them when they occur, and they'd fix them ASAP. Using the software renderer is not a viable solution.

    Windows 10 Home
    10.0.18363 Build 18363
    Intel(R) Core(TM) i7-8700K CPU @ 3.70GHz, 3696 Mhz, 6 Core(s), 12 Logical Processor(s)
    32GB RAM
    GeForce GTX 1080 Ti
    Driver 442.92

    Michael Krehan supported this idea  · 

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