Gareth Vogan

My feedback

  1. 312 votes
    Sign in Sign in with Adobe ID
    Signed in as (Sign out)

    We’ll send you updates on this idea

    237 comments  ·  Premiere Pro » Playback  ·  Flag idea as inappropriate…  ·  Admin →

    We do monitor User Voice; we share your disappointment that we don’t have a reproducible case, for this issue.

    If you can reliably reproduce the ‘low level exception’ problem, on your system, please contact Support and provide them with any files and source media required for that repro case, as well as (important!) step-by-step instructions on how you can reproduce the issue.

    We’re eager to pursue the issue further.

    An error occurred while saving the comment
    Gareth Vogan commented  · 

    Something that has been an interim fix for me:

    Go to file > Project settings > General, and then in the Renderer dropdown menu, change it to 'Mercury Playback Engine Software Only'

    Hope that helps

    An error occurred while saving the comment
    Gareth Vogan commented  · 

    Mine's just started doing the same in the past few days. I reset the preferences when I opened up PP, which cleared it - however I know get the same issue with (Player: 5).

    Any ideas from anyone?

    Gareth Vogan supported this idea  · 

Feedback and Knowledge Base