Ingolf Bannemann

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    237 comments  ·  Premiere Pro » Playback  ·  Flag idea as inappropriate…  ·  Admin →

    We do monitor User Voice; we share your disappointment that we don’t have a reproducible case, for this issue.

    If you can reliably reproduce the ‘low level exception’ problem, on your system, please contact Support and provide them with any files and source media required for that repro case, as well as (important!) step-by-step instructions on how you can reproduce the issue.

    We’re eager to pursue the issue further.

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    Ingolf Bannemann commented  · 

    Same here. specs:

    Windows 10 Pro 64 Bit
    Intel Core i9-9900K, 8x 3600 MHz
    ASUS GeForce RTX 2080 Ti, ASUS DUAL-RTX2080TI-11G, 11 GB GDDR6 (cuda enabled)
    SSD: 1000 GB M.2 PCIe SSD Samsung 970 Evo Plus

    32 GB DDR4-RAM, Dual Channel (2x 16 GB), 3200 MHz, G.SKILL Trident Z RGB Series
    32GB RAM

    sound is running, unable to show Video, even after rendering timeline: Error: Low Level Excaption Player 5

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