Jeremy Franchi

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  1. 311 votes
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    236 comments  ·  Premiere Pro » Playback  ·  Flag idea as inappropriate…  ·  Admin →

    We do monitor User Voice; we share your disappointment that we don’t have a reproducible case, for this issue.

    If you can reliably reproduce the ‘low level exception’ problem, on your system, please contact Support and provide them with any files and source media required for that repro case, as well as (important!) step-by-step instructions on how you can reproduce the issue.

    We’re eager to pursue the issue further.

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    Jeremy Franchi commented  · 

    This problem was first noted in Nov 2019. It's now April 2020. This is what you give us for $50 a month?

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