Dillon Rahill

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  1. 312 votes
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    237 comments  ·  Premiere Pro » Playback  ·  Flag idea as inappropriate…  ·  Admin →

    We do monitor User Voice; we share your disappointment that we don’t have a reproducible case, for this issue.

    If you can reliably reproduce the ‘low level exception’ problem, on your system, please contact Support and provide them with any files and source media required for that repro case, as well as (important!) step-by-step instructions on how you can reproduce the issue.

    We’re eager to pursue the issue further.

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    Dillon Rahill commented  · 

    Same Problem, this is ridiculous. Just updated premiere. Literally cannot get any work done. All I see is a media pending icon unless I switch the mercury playback engine from metal to software only... and even then a 2 minute export turns into a 3 hour export. Please solve this problem.

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