AdminRush Team (Admin, Adobe DVA)

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  1. 1 vote
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    1 comment  ·  Premiere Rush » General  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminRush Team (Admin, Adobe DVA) commented  · 

    Hi Gudni,

    We'd love to help, but unfortunately, it's difficult to have a conversation here on the UserVoice. To receive immediate assistance, please head to our support forum or social channels:

    Support forum link: adobe.ly/rushsupport

    @AdobeVideo on Twitter

    @Adobe on Facebook

    Thanks,
    Abe

  2. 6 votes
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    2 comments  ·  Premiere Rush » Performance & Playback  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminRush Team (Admin, Adobe DVA) commented  · 

    Hi Marianne,

    We'd love to help, but unfortunately, it's difficult to have a conversation here on the UserVoice. To receive immediate assistance, please head to our support forum or social channels:
    Support forum link: adobe.ly/rushsupport
    @AdobeVideo on Twitter
    @Adobe on Facebook

    Thanks,
    Abe

  3. 4 votes
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    1 comment  ·  Premiere Rush » Exporting & Sharing  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminRush Team (Admin, Adobe DVA) commented  · 

    Hi Shannon,

    I am sorry this is happening for you. This is a known issue and we are working with Google to resolve it as soon as possible. At this time, please upload your saved video by using the YouTube app directly.

    Thank you,
    Abe

  4. 4 votes
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    AdminRush Team (Admin, Adobe DVA) commented  · 

    Hi Helen,

    We'd love to help, but unfortunately, it's difficult to have a conversation here on the UserVoice. To receive immediate assistance, please head to our support forum or social channels:
    Support forum link: adobe.ly/rushsupport
    @AdobeVideo on Twitter
    @Adobe on Facebook

  5. 1 vote
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    1 comment  ·  Premiere Rush » General  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminRush Team (Admin, Adobe DVA) commented  · 

    Hi Caleb,

    We'd love to help, but unfortunately, it's difficult to have a conversation here on the UserVoice. To receive immediate assistance, please head to our support forum or social channels:
    Support forum link: adobe.ly/rushsupport
    @AdobeVideo on Twitter
    @Adobe on Facebook

  6. 1 vote
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    1 comment  ·  Premiere Rush » General  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminRush Team (Admin, Adobe DVA) commented  · 

    Hi Francisco,

    Nos encantaría ayudar, pero desafortunadamente, es difícil tener una conversación aquí en UserVoice. Para recibir asistencia inmediata, diríjase a nuestro foro de soporte o canales sociales:
    Enlace al foro de soporte: adobe.ly/rushsupport
    @AdobeVideo en Twitter
    @Adobe en Facebook

  7. 1 vote
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    2 comments  ·  Premiere Rush » Exporting & Sharing  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminRush Team (Admin, Adobe DVA) commented  · 

    Hi Hmzah,

    Depending on your device, when you export the project it is saved locally.

    On Android the file is saved in your Photos (Samsung it is Gallery - Adobe Rush)

    On iOS they are saved to your My Albums in the Photos app.

  8. 2 votes
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    1 comment  ·  Premiere Rush » Working Across Devices  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminRush Team (Admin, Adobe DVA) commented  · 

    Hi Gudni,

    On the device that you created the project, please ensure that Creative Cloud is running and sync is on. When you create the project in Rush there is a sync icon in the upper right corner. Keep an eye on this, you can click or tap on it to see the status and make sure everything is sync'd prior to opening the project on another device.

    Hope this help,
    Abe

  9. 2 votes
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    AdminRush Team (Admin, Adobe DVA) commented  · 

    Hi Anirban,

    Please know that expanding device support is a top priority. While we can’t say when a specific device will be supported, we are working hard to support as many as we can, ASAP!

    In the meantime, please add your vote to this forum post so we can keep your specific device in mind: adobe.ly/rushdevicepoll

    Thanks,
    Abe Shoberg

  10. 1 vote
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    1 comment  ·  Premiere Rush » General  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminRush Team (Admin, Adobe DVA) commented  · 

    Nous serions ravis de vous aider, mais malheureusement, il est difficile d'avoir une conversation ici sur UserVoice. Pour recevoir une assistance immédiate, veuillez vous diriger vers notre forum d'assistance ou nos réseaux sociaux:
    Lien vers le forum de support: adobe.ly/rushsupport
    @AdobeVideo sur Twitter
    @Adobe sur Facebook

    Merci,

  11. 333 votes
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    AdminRush Team (Admin, Adobe DVA) commented  · 

    Great idea! Vote it up :)

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