I’m very sorry if you’re encountering this error. We’re investgating the cause and are working on resolving it ASAP. If possible, it would be very helpful if you could share a file with us to ensure we’re covering all possible scenarios. Please upload your file to a place that I can download it. The file will be used for testing purposes only.
Thank you in advance,
Rush teamJr. Røsęn commented
Yes somebody needs to fix this, I deleted and reinstalled the app and it still does the same thing.Jr. Røsęn commented
I been editing videos for 2 weeks now with no problems, now I can’t even add a video they all say that the media in unsupported and this really sucks please fix this.Jr. Røsęn supported this idea ·