Joey Izzo
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Summary: Audition is frequently and randomly crashing. I'm working on a podcast which uses a lot of movie clips and a few different interview tracks. A lot of the video files are mp4s, but they seem to be generating new wav files fine. My Conformed Files folder is huge tho. It was working fine for about a month and then it started to crash on me. Now it's happening all the time and I can't figure out why!
I've reached out to Adobe support twice: once through chat and one phone call. Nothing has worked. So far I have done all of the following trouble shooting steps: reset preferences, trashed preferences, restarted machine, updated OS, updated audition, uninstalled/re-installed audition, cleaned media cache, different external hardrives, and tried on a different computer and a different user and still crashing.
All other adobe software is working fine and stable.
Here's more technical info:
macOS Mojave (10.14.6)
Mac Pro (Late 2013), 3.5 GHz 6-Core Intel Xeon E5
32 GB Memory, AMD FirePro D500 3 GB
Adobe Audition 2020 (13.0.2)
Summary: Audition is frequently and randomly crashing. I'm working on a podcast which uses a lot of movie clips and a few different interview tracks. A lot of the video files are mp4s, but they seem to be generating new wav files fine. My Conformed Files folder is huge tho. It was working fine for about a month and then it started to crash on me. Now it's happening all the time and I can't figure out why!
I've reached out to Adobe support twice: once through chat and one phone call. Nothing has worked. So far I have done all of the following trouble shooting steps: reset preferences, trashed preferences, restarted machine, updated OS, updated audition, uninstalled/re-installed audition, cleaned media cache, different external hardrives, and tried on a different computer and a different user and still crashing.
All other adobe software is working fine and stable.
Here's more technical info:
macOS Mojave (10.14.6)
Mac Pro (Late 2013), 3.5 GHz 6-Core Intel Xeon E5
32 GB Memory, AMD FirePro D500 3 GB
Adobe Audition 2020 (13.0.2)