Joachim Cohen

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    237 comments  ·  Premiere Pro » Playback  ·  Flag idea as inappropriate…  ·  Admin →

    We do monitor User Voice; we share your disappointment that we don’t have a reproducible case, for this issue.

    If you can reliably reproduce the ‘low level exception’ problem, on your system, please contact Support and provide them with any files and source media required for that repro case, as well as (important!) step-by-step instructions on how you can reproduce the issue.

    We’re eager to pursue the issue further.

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    Joachim Cohen commented  · 

    I'm also having this problem. If a frame skips I get the error code and Premiere crashes.
    Every time these things happens in CC, I'm any of the program one are using, one should get the subscription for free until it is solved!!!!!!

    Calling adobe now... waiting on the phone for 15 min then i get disconnected, called 3 times by now, happy customer....not...

    Joachim Cohen supported this idea  · 

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