We do monitor User Voice; we share your disappointment that we don’t have a reproducible case, for this issue.
If you can reliably reproduce the ‘low level exception’ problem, on your system, please contact Support and provide them with any files and source media required for that repro case, as well as (important!) step-by-step instructions on how you can reproduce the issue.
We’re eager to pursue the issue further.
An error occurred while saving the commentTrevor Carlee commented
Upvoted and impatiently waiting. This has caused quite a delay in my projects over the past week or so. I keep forgetting to not fast forward or rewind (muscle memory) and having to force quit and restart. I would have switched over to my Avid by now if the client on this current project didn't require the finally delivery project to be in Premiere.
Is there any update on when they'll be able to patch this bug?Trevor Carlee supported this idea ·