Ricardo Farias

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  1. 308 votes
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    235 comments  ·  Premiere Pro » Playback  ·  Flag idea as inappropriate…  ·  Admin →

    We do monitor User Voice; we share your disappointment that we don’t have a reproducible case, for this issue.

    If you can reliably reproduce the ‘low level exception’ problem, on your system, please contact Support and provide them with any files and source media required for that repro case, as well as (important!) step-by-step instructions on how you can reproduce the issue.

    We’re eager to pursue the issue further.

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    Ricardo Farias commented  · 

    If you are in a rush to finish your work, you can downgrade the project and open in Premiere 2019 that has no problems.
    You can check on youtube. I used this vídeo and worked.
    The name of the video on youtube is:
    Open a New Premiere Pro Project on an Older Version[Mac]! Downgrade a Premiere Pro Project!
    https://www.youtube.com/watch?v=g8ecJNJsnn8
    YES!!! WORKING FINE!!!
    Just use PREMIERE 2019, that must be still in your computer.

    Ricardo Farias supported this idea  · 
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    Ricardo Farias commented  · 

    Same issue here

  2. 77 votes
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    72 comments  ·  Premiere Pro » Playback  ·  Flag idea as inappropriate…  ·  Admin →
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    Ricardo Farias commented  · 

    I had no problem on the previews versions. The same project, but 2020 version.
    You upgrade and things get worst.
    Why this now?

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    Ricardo Farias commented  · 

    A professional feature film to be delivered today and we are here posting bugs....
    We are losing time with Premiere.

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    Ricardo Farias commented  · 

    Premiere 2020 so slow. Please fix it!!!!
    You guys are not professionals.
    I will definitely move to another software.

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