Sean Coyne

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    244 comments  ·  Premiere Pro » Playback  ·  Flag idea as inappropriate…  ·  Admin →
    Under Review  ·  Reg Santo Tomas responded

    We do monitor User Voice; we share your disappointment that we don’t have a reproducible case, for this issue.

    If you can reliably reproduce the ‘low level exception’ problem, on your system, please contact Support and provide them with any files and source media required for that repro case, as well as (important!) step-by-step instructions on how you can reproduce the issue.

    We’re eager to pursue the issue further.

    Sean Coyne supported this idea  · 
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    Sean Coyne commented  · 

    Yes, same problem. We have 6 people working together on a Team Project so can't roll back to a previous version. Desperate for a fix to this ASAP. Must be a bad software/hardware configuration problem because not all of our Team Members are experiencing it.

    MacOS Mojave 10.14.6
    iMac 27 - 2017
    3.5 GHz i5
    40GB RAM
    Radeon Pro 574 4GB

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