Pamela Beverly

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    23 comments  ·  Premiere Rush » General  ·  Flag idea as inappropriate…  ·  Admin →
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    Pamela Beverly commented  · 

    I am having same problem. I spent a week learning the editing and yesterday the app shuts down as I am working and since then : 1. I get the message Rush- unable to open project..
    2. The edits I made on my project prior to the app shutdown did not save.
    3. I have logged out of all, deleted and then downloaded the app again, tried to access on my iPad (no success).There is also plenty of space in the creative cloud and on my iphone.
    4. I have spent a lot of time and energy to utilize this app and I like the features but it is all useless if I can’t trust that I can access my projects.
    5. Please help. I am using an IPhone 8 Plus and just updated to the 13.23 and it wasn’t working on the previous version either. I have outgrown my iPhone editing app and need a platform I can count on now.

    Pamela Beverly supported this idea  · 

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