rogelio diaz

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  1. 309 votes
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    235 comments  ·  Premiere Pro » Playback  ·  Flag idea as inappropriate…  ·  Admin →

    We do monitor User Voice; we share your disappointment that we don’t have a reproducible case, for this issue.

    If you can reliably reproduce the ‘low level exception’ problem, on your system, please contact Support and provide them with any files and source media required for that repro case, as well as (important!) step-by-step instructions on how you can reproduce the issue.

    We’re eager to pursue the issue further.

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    rogelio diaz commented  · 

    Same issue, Im losing precious work time, and taking lot of stress because of this.
    A low-level excerption occurred in: Adobe Player (Player:11)

    macOS Mojave
    2.9 GhZ IntelCore i7

    Radeon Pro 560 4096 MB
    Intel HD Graphics 630 1536 MB

    16 GB 2133 MHz LPDDR3

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