I'm on PP 13.1.5 trying to get burn in TC to appear on a transparent or adjustment layer. But no numbers appear at all. I've cross tested on my laptop and it works. Adobe tech support spent 2.5hrs trying to fix with screen sharing, but they failed to get it working.
They tried changing the render engine. I've tried a full uninstall/reinstall. I've updated the operating system. On a Mac Pro 2013 3.5 GHz 6-Core Intel Xeon E5 so plenty of grunt.
Is it something to do with the settings in sequence? It's like the effect can't see any TC.
Weirdly, when I export the sequence to Media Encoder and try to apply a BITC there, same issue?
Any ideas welcome. I really need to get transcribing of the interviews done asap for this doco.
I'm on PP 13.1.5 trying to get burn in TC to appear on a transparent or adjustment layer. But no numbers appear at all. I've cross tested on my laptop and it works. Adobe tech support spent 2.5hrs trying to fix with screen sharing, but they failed to get it working.
They tried changing the render engine. I've tried a full uninstall/reinstall. I've updated the operating system. On a Mac Pro 2013 3.5 GHz 6-Core Intel Xeon E5 so plenty of grunt.
Is it something to do with the settings in sequence? It's like the effect can't see any TC.
Weirdly, when I export the sequence to Media Encoder and try to apply a BITC there, same issue?
Any ideas welcome. I really need to get transcribing of the interviews done asap for this doco.