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1 voteNeeds More Info ·
AdminFergus Hammond
(Product Manager, Video & Audio Cloud Workflows, Adobe DVA)
responded
Joe,
I don't think this is from applying a LUT. Is the footage from an iPhone? I'm wondering if what you're seeing is explained by how we've started supporting HDR footage. See this video: https://youtu.be/odwptnEhxJs
Regards,
Fergus
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2 votes1 comment · Cross-Application Workflows » User experience/interface · Flag idea as inappropriate… · Admin →
An error occurred while saving the comment R S
commented
One month later, there has been no response from Adobe.
The forum remains a mess of spam.
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276 votesUnder Review ·
AdminPatrick Palmer
(Director of Product Management, Pro Video and Motion Design, Adobe DVA)
responded
All,
first of all I wanted to thank everyone for making this a productive conversation over the last couple of days.
As several people responded to my comment about keeping the tone civilised, I need to dwell on that for a minute. Please hear me out, this is important to everyone on my crew and I hope it will be to you.
Saying that we shouldn't be surprised when things get heated is very problematic in my opinion. How do you expect a junior person on my team to respond to a technical question when it is combined with something that can easily be described as hate speech? How do you think we can actually come together on actual issues when there's already the assumption that we're a big faceless corporation, not even listening to our customers?
People on my team have received threats. I've been there over the years,…
An error occurred while saving the comment R S
commented
"How do you think we can actually come together on actual issues when there's already the assumption that we're a big faceless corporation, not even listening to our customers?"
To: Patrick Palmer (Director of Product Management),
Patrick,
If Adobe hosts a forum and the forum is a faceless, non-responsive, neglected place, then it will encourage users to see Adobe as a faceless, non-responsive, neglecting corporate entity.
Take a moment - read through this forum or others and consider it from the point of view of a user. How do you see how users are treated? How are they interacted with? Are their efforts (time, energy) respected?
As a long time user here I don't even know who is responsible for this forum - no name, no face, no responsibility. Adobe presents a faceless forum.
To another of your points: abusive posts and hate speech should be moderated and removed immediately. Why are they left up? Adobe isn't responsible for user hate speech, but it is responsible for its forum.
When Adobe does not pay attention to its forums, it disrespects its users. Adobe sets the tone. Adobe needs to take responsibility for the forums.
Have a look here, and tell me what you feel this forum says to users about Adobe:
https://adobe-video.uservoice.com/forums/911356-cross-application-workflowsRegarding this update specifically - Adobe has a direct, ubiquitous method of communicating with users (with a lot of screen real estate): the "creative cloud" app. As I have pointed out before, there is next to no communication in this app about the impact of updates. What has changed? What bugs are fixed? What bugs remain? Why is there no public list of bugs?
Adobe takes a very corporate, impersonal, often non-communicative approach to its users. (And I am leaving the runaround of "support" out of it for the moment.) Adobe can't take that approach and then complain that users treat it as a faceless corporation.
Thanks for your feedback. And thanks for listening.
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Fergus,
This raises the issue of how you've implemented HDR support.
If a clip is set to HDR and the timeline is set to rec 709, it seems intuitive to me that colour management would represent HDR in a 709 space (ie. "compress" the HDR to SDR).
The intuitive sensibility: If I have a colour clip and I place it in a black and white timeline, I would expect the clip to look black and white. So too with HDR/SDR.
The current implementation is both unintuitive and unhelpful.
The timeline colourspace should be displayed. Arguable clip colourspace should also be displayed. Mismatch errors should also be displayed. These could be (toggle-able) overlays or simple displays (like the current way timecode is displayed).
R.