Stéphane Augé

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Workspaces Panel changes are not saved

113 votes

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45 comments · Premiere Pro » User experience/interface · Flag idea as inappropriate… · Delete… · Admin →
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Stéphane Augé commented · Dec 28, 2019

Same thing here. Workspaces are not saved.

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Stéphane Augé supported this idea · Dec 28, 2019
Workspace changes not saving, order of workspaces not being saved.

13 votes

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1 comment · Premiere Pro » Editing · Flag idea as inappropriate… · Delete… · Admin →

Stéphane Augé supported this idea · Dec 28, 2019
Workspaces not working

14 votes

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3 comments · Premiere Pro » Preference & Settings · Flag idea as inappropriate… · Delete… · Admin →

Stéphane Augé supported this idea · Dec 28, 2019
workspaces

15 votes

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1 comment · Premiere Pro » User experience/interface · Flag idea as inappropriate… · Delete… · Admin →

Stéphane Augé supported this idea · Dec 28, 2019
Fix workspace bugs

77 votes

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24 comments · Premiere Pro » User experience/interface · Flag idea as inappropriate… · Delete… · Admin →

Stéphane Augé supported this idea · Dec 28, 2019
workspaces

18 votes

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2 comments · Premiere Pro » User experience/interface · Flag idea as inappropriate… · Delete… · Admin →

Stéphane Augé supported this idea · Dec 28, 2019
Fix Mercury Transmit freezes.

6 votes

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5 comments · After Effects » Performance · Flag idea as inappropriate… · Delete… · Admin →
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Stéphane Augé commented · Dec 3, 2019

Yes Mercury Transmit freeze (or stay black) randomly very often for no reason (v17.0) whereas the main viewer still work ok.
I am on Windows 10 with nvidia GC, same thing with Blackmagic video card.
Very ennoying.

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Stéphane Augé supported this idea · Dec 3, 2019
Audio playback is choppy - Bug

4 votes

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2 comments · After Effects » General · Flag idea as inappropriate… · Delete… · Admin →

Needs More Info · AdminTim Kurkoski (After Effects Product Owner, Adobe DVA) responded

Thank you for filing this report.

We need more information before we can investigate this problem.

Is the audio choppy only while After Effects is rendering previews, or after the composition is cached in RAM and playing back?

While After Effects is rendering a preview, audio playback may be choppy or slowed down, as playback at this point may not be real-time.

Once the preview is rendered and cached (the rendered frames are represented by green marks in the Timeline panel), playback should be real-time and audio playback should be smooth.

You can determine whether or not playback is real-time in the Info panel.

If the problem is only that audio is not smooth while previews are being rendered, you can disable audio during rendering in a couple of different ways:
- In the Preview panel, enable the Cache Before Playback option. This causes After Effects to not attempt playback during the rendering stage, which may be more desirable if your comps take longer than real-time to render. (Note that this option, like all options in the Preview panel, are attached to the keyboard shortcut selected in the Shortcut menu of the Preview panel. i.e., If you change the Shortcut option, you can set an entirely different set of behaviors for previews you press that key.)
- In Preferences > Previews, enable the Mute Audio When Preview Is Not Real-time option. This prevents After Effects from playing audio when playback drops below real-time. (Which, again, is a common condition while After Effects is rendering previews.)

If the audio playback problem persists while cached previews are playing back in real-time, we will need to troubleshoot this you. That is more easily done by our support team than on this UserVoice site. You can open a case with them via call or chat at this link: https://helpx.adobe.com/contact.html

Thank you for filing this report.

We need more information before we can investigate this problem.

Is the audio choppy only while After Effects is rendering previews, or after the composition is cached in RAM and playing back?

While After Effects is rendering a preview, audio playback may be choppy or slowed down, as playback at this point may not be real-time.

Once the preview is rendered and cached (the rendered frames are represented by green marks in the Timeline panel), playback should be real-time and audio playback should be smooth.

You can determine whether or not playback is real-time in the Info panel.

If the problem is only that audio is not smooth while previews are being rendered, you can disable audio during rendering in a couple of different ways:
- In the Preview panel, enable the Cache Before Playback option. This causes After Effects to not attempt playback…

Stéphane Augé supported this idea · Jun 14, 2019
RAM preview stutter with dual monitors and full screen timeline window

4 votes

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1 comment · After Effects · Flag idea as inappropriate… · Delete… · Admin →

Stéphane Augé supported this idea · Jun 14, 2019

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Stéphane Augé commented · Apr 28, 2019

Same issue here. It is a bug related with 4k monitors. It appeared with CC 2015, CC 2014 is working perfectly smooth with 4k monitors. Adobe is aware of the problem but doesn't seem to care at all.

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Bug: UI is glitchy and slow on high DPI monitors
- glitch.PNG 26 KB
44 votes

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28 comments · After Effects » Performance · Flag idea as inappropriate… · Delete… · Admin →

Stéphane Augé supported this idea · Jun 14, 2019
Still can't use 4K monitors with AE

9 votes

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1 comment · After Effects » Performance · Flag idea as inappropriate… · Delete… · Admin →

Needs More Info · AdminVictoria Nece (Sr. Product Manager, Motion Graphics and VFX, Adobe DVA) responded

The latest (November 2019) release of After Effects includes major improvements to our preview architecture. You should see reliable, real-time playback of cached frames. Give it a try, and let us know how it’s working for you.

Stéphane Augé supported this idea · Jun 14, 2019
Bug report. AE CC 2018 can't playback composition on 4k monitor with timeline visible. When timeline isn't visible everything works.

1 vote

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1 comment · After Effects » General · Flag idea as inappropriate… · Delete… · Admin →
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Stéphane Augé commented · Apr 28, 2019

same issue here

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Stéphane Augé

My feedback

Workspaces Panel changes are not saved

Workspace changes not saving, order of workspaces not being saved.

Workspaces not working

workspaces

Fix workspace bugs

workspaces

Fix Mercury Transmit freezes.

Audio playback is choppy - Bug

RAM preview stutter with dual monitors and full screen timeline window

Bug: UI is glitchy and slow on high DPI monitors

Still can't use 4K monitors with AE

Bug report. AE CC 2018 can't playback composition on 4k monitor with timeline visible. When timeline isn't visible everything works.

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