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Gustavo Martinez

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    Are you on macOS or Windows? And what version of the OS are you on?

    If you’re on macOS, does the Adobe Crash Reporter window appear after the app crashes? If so, please provide some details in the report, such as the URL for this bug report, so that we can correlate it with this report.

    If you’re on Windows, do you have an NVIDIA GeForce GPU? If so, and you recently updated the graphics/display driver to a newer version, please try an older version as we have heard of reports that newer GeForce drivers might be causing an issue.

    Also, is your artwork Photoshop or Illustrator?

    Thanks.

    Gustavo Martinez shared this idea  · 

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