John Myers
My feedback
-
2 votes
-
7 votes
-
14 votes
An error occurred while saving the comment An error occurred while saving the comment I can also confirm this issue on Mac, latest AE.
-
4 votes
-
1 vote
An error occurred while saving the comment We really appreciate you commenting in here Jessica, but how about you address some of the greater requests or mark some of the higher ranked ideas as anything other than "totally ignored by our team." I know bug reports are critical, but if you're willing to comment on this post, then why not any of the hot ideas or top ideas?
-
1 vote
-
995 votesUnder Review ·
AdminVictoria Nece
(Sr. Product Manager, Motion Graphics and VFX, Adobe DVA)
responded
Hello everybody!
(This post was co-authored by Tim Kurkoski (After Effects Product Owner), Andrew Cheyne (After Effects Engineering Manager), and Victoria Nece (After Effects Product Manager).)
This thread has been sitting here for quite a while without a response. To start, we want to apologize for that. We haven’t been ignoring you or your feedback – this is just a particularly complex topic. That said, it’s time for us to check in with you, clarify a few things, and give you an idea of what we’re looking at for the future of After Effects, especially when it comes to performance.
To start, we fully understand that you want After Effects to be as fast as it can be – utilizing your computer’s hardware resources to render as fast as possible. Over the last several years, we have been working on the performance of After Effects constantly. Sometimes those performance gains…
An error occurred while saving the comment I have tried in vain to relay Adobe's absolute lack of communication around After Effects to their team. They don't care, they give me tons of "Oh yes, we're talking to the team about it and things are going to change!" Aaaaand, they don't. No updates on any of the other requests in here, even requests that have been marked fulfilled are not acknowledged. Meanwhile on the Premiere uservoice page and almost every other major app there are constant updates on progress. I am so absolutely utterly disgusted by the apathy from this team.
An error occurred while saving the comment Hey Adobe, how about you deign to communicate with your users more? WTF are we paying this much money per month for? There are even a few requests in here that could be considered accomplished, yet nobody on your team can take a moment to address this?
-
16 votes
-
359 votes
An error occurred while saving the comment I have pleaded with Adobe support via Twitter and every other medium on earth for their developers to communicate with us more than once a year or so on these forums. Premiere and every other major Adobe app has constant updates on uservoice requests that have been voted up, here we get crickets on requests that are years old and never acknowledged. It's truly despicable of Adobe to treat this user base with such disregard.
An error occurred while saving the comment How many votes before Adobe deigns to communicate with us plebes?
-
121 votes
-
51 votes
-
21 votes
-
324 votes
We do monitor User Voice; we share your disappointment that we don’t have a reproducible case, for this issue.
If you can reliably reproduce the ‘low level exception’ problem, on your system, please contact Support and provide them with any files and source media required for that repro case, as well as (important!) step-by-step instructions on how you can reproduce the issue.
We’re eager to pursue the issue further.
An error occurred while saving the comment Adobe is failing us again. How much money in subscriptions do we have to pay to continue beta testing for your products?
-
534 votes
An error occurred while saving the comment Again, Adobe, can you please be bothered to respond to a request with this many votes? How long does something have to sit in the "top" ideas before you will engage? I see in the Premiere section that requests are responded to frequently, why not here?
-
10 votes
-
203 votes
An error occurred while saving the comment Just one more little nudge, not that it matters, to expect any customer support or the faintest acknowledgement from Adobe in this forum would require a miracle of conscience from their absentee support staff.
An error occurred while saving the comment Can someone, ANYONE, from Adobe do us the freaking courtesy that other Adobe improvement forums seem to have, and acknowledge some of these suggestions? This one in particular is critical to just about ANY FREAKING ANIMATOR I KNOW using this app. Premiere, Photoshop etc all have Adobe people chiming in regularly, here it's crickets. Frustrating to say the least.
-
122 votes
An error occurred while saving the comment Get the lead out Adobe...
-
98 votes
-
42 votes
An error occurred while saving the comment PLEASE add this for the love of all that is holy. I cannot type out the word "film" without it automatically making a ligature from 'f' and 'i'. It's maddening and such a seemingly simple fix. GIVE US A CHECKBOX.
-
536 votes
An error occurred while saving the comment Seriously Adobe, stop being such freaking a**holes.
An error occurred while saving the comment Adobe you are actively alienating SO MANY of your users by continuously removing critical codecs from our workflow. I am so sick of this user hostility from Adobe! I can only hope your hubris will be your undoing.
Confirmed on Catalina as well, latest AE.