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James Acquavella

← Adobe video & audio apps

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9 results found

  1. i am trying to load some characters and if i click on to them it would open up a page but no character for me to do anything

    2 votes

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    3 comments  ·  Character Animator  ·  Admin →
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    James Acquavella commented  · 

    Also, which version of our app are you using? Beta or the non-Beta?

  2. I cannot use mouse & touch input (eye gaze function) when using triggers

    2 votes

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    2 comments  ·  Character Animator » Recording  ·  Admin →
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    James Acquavella commented  · 

    Is there any chance that you are triggering a different set of eyes and those eyes also need to be tagged as pupils?

  3. actual real-time playback? What a concept!

    2 votes

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    3 comments  ·  Character Animator » Performance  ·  Admin →
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    James Acquavella commented  · 

    This sounds like a bug to me. Can you provide steps using our template puppets that explain what you are expecting and what you are actually seeing? I was able to find this section of a tutorial that shows playback and scrubbing in a complex scene. How does this compare to what you are seeing? https://www.youtube.com/watch?v=VhCKD5vl848&t=1110s

  4. allow app to request permission to use the microphone

    1 vote

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    2 comments  ·  Character Animator » Recording  ·  Admin →
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    James Acquavella commented  · 

    Try opening a terminal window and executing this command:

    tccutil reset Microphone

    If the camera has the same issue, you can reset Camera based app entitlements using command:

    tccutil reset Camera

  5. Bounding Boxes for X, Y & Scale

    3 votes

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    1 comment  ·  Character Animator » Recording  ·  Admin →
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    James Acquavella commented  · 

    As for the camera related ask, you can create triggerable shots using the Camera Transform behavior. Try arming the Camera Transform's Mouse & Touch Input parameter, then invoke the "Create Triggerable Shot" button. I also prefer the live mouse and touch input for manipulating the camera transformation.

  6. Triggers are not Working properly

    1 vote

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    1 comment  ·  Character Animator » Performance  ·  Admin →
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    James Acquavella commented  · 

    Hi Joseph. Could you attach a test puppet file that demonstrates the problem and details the steps and unmet expectations?

  7. Frame rate very low even on a powerful 2019 Mac Pro system with fast SSD and GPU

    3 votes

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    7 comments  ·  Character Animator » Performance  ·  Admin →
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    James Acquavella commented  · 

    Hi Guy. Are you using PSD or AI files? If you are using PSD files, ensure that your canvas size is around HD size. If you are using AI files, flatten any of the layers within the document that you don't need individually addressable. You could also send me your puppet and I can help troubleshoot the performance issues.

  8. when duplicating scene it should keep all the same behaviors and settings. i think they dissapear

    1 vote

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    2 comments  ·  Character Animator  ·  Admin →
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    James Acquavella commented  · 

    A scene contains track items that refer to puppets and audio. Duplicating a scene within the project panel will duplicate the scene and its track items. Those new track items will refer to the original puppets and audio files. Perhaps you are seeing a bug? If so, can you attach a zipped up project that describes what you are duplicating and what you are expecting to happen that isn't?

  9. Allow Replays to be Unaffected by Independence Changes

    2 votes

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    2 comments  ·  Character Animator » Rigging  ·  Admin →
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    James Acquavella commented  · 

    Which behaviors are you specifically adding as replays? I'm guessing Dragger, but are there others? Behaviors and their takes operate on the specific parameters encompass within the replay, so puppet changes will mean the resulting animation changes, but it should be close, as if you recorded the replays takes with the same set of input. An description of your replay will help us understand the context of your request. Thanks.

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