My feedback

  1. 6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  After Effects » Compositing & effects  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for filing this bug report.

    We need more information to understand what is happening. Can you please share:
    - Screenshots of the problem.
    - A project file and/or rendered result that demonstrates the issue.
    - Information about the computer you are using, including OS and video card details.

    Also, is GPU acceleration enabled? Open Project Settings > Video Rendering and Effects. If this is set to Mercury GPU Acceleration, try setting it to Mercury Software Only. Or vice versa. After making the change, make sure to purge cached frames, via Edit > Purge > All Memory & Disk Cache.

    Tauts shared this idea  · 

Feedback and Knowledge Base