James Landy

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  1. 2 votes
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    2 comments  ·  After Effects » Stability  ·  Flag idea as inappropriate…  ·  Admin →
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    James Landy commented  · 

    Hi lestyn Lloyd,

    Thanks for reporting this. I haven't been able to reproduce the crash yet using internal 4K test footage. Something specific about your footage or project settings could be the culprit.

    If you are willing and able to share footage with the After Effects team, please follow these steps to submit the footage and project:
    In the Project panel, select the composition that contains the footage with Roto Brush applied.
    Go to File > Dependencies > Collect Files
    In the Collect Files dialog:
    Set "Collect Source Files" to "For Selected Comps"
    Enabled the "Reduce Project" checkbox
    Click "Collect" and select a location to collect the project file and footage
    Zip up the folder containing the newly collected project and footage.
    Add the .zip to your Creative Cloud storage ( or Dropbox, OneDrive, etc. ) and email a link with a brief description of what you were experiencing to rotobeta@adobe.com. All footage submitted will be kept confidential and will not be shared with third parties.

    If possible, please also include the Crash Report, and the Ae Log file.

    Thanks,

    James

  2. 1 vote
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    1 comment  ·  After Effects » Stability  ·  Flag idea as inappropriate…  ·  Admin →
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    James Landy commented  · 

    Issue verified and added to our internal bug database. Thanks for the report.

  3. 5 votes
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    2 comments  ·  After Effects » Workflow & interoperability  ·  Flag idea as inappropriate…  ·  Admin →
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    James Landy commented  · 

    The behavior you’re describing is by design. I understand why this is perceived as a bug, and your idea for a solution is a good one, “Paste at current time”. We could also add an option/preference to only extend comp duration if clip in point timecode is beyond the end point of the target comp in AE. I’ll add a feature request to our database. Thanks for you input.

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