Abhishek Kapoor

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  1. 2 votes

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    2 comments  ·  Media Encoder » Formats  ·  Flag idea as inappropriate…  ·  Admin →
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    Abhishek Kapoor commented  · 

    Hi Daniel,

    Please share a sample project with media and share your workflow like did you started the project on M1 or upgraded an old project. Your system details and OS version.

    Regards
    Abhishek

  2. 1 vote

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    2 comments  ·  Premiere Pro » General  ·  Flag idea as inappropriate…  ·  Admin →
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    Abhishek Kapoor commented  · 

    Hi

    Please share some sample file which you are not able to playback.
    the Driver version which you are using.

    Abhishek

  3. 1 vote

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    1 comment  ·  Premiere Pro » Formats  ·  Flag idea as inappropriate…  ·  Admin →
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    Abhishek Kapoor commented  · 

    Hi

    Please share sample file.

    Regards
    Abhishek

  4. 4 votes

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    3 comments  ·  Premiere Pro » Import  ·  Flag idea as inappropriate…  ·  Admin →
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    Abhishek Kapoor commented  · 

    Hi Dean,

    Please share a sample file and your system specification. Premiere can decode GoPro HEVC file using Nvidia, AMD and Intel decode on Windows.

    On MAC VTB support is available

    Regards
    Abhishek

  5. 1 vote

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    1 comment  ·  Premiere Pro » Color/Lumetri  ·  Flag idea as inappropriate…  ·  Admin →
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    Abhishek Kapoor commented  · 

    Hi Ryan,

    Please share a sample file.

    Regards
    Abhishek

  6. 3 votes

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    5 comments  ·  Premiere Pro » Export  ·  Flag idea as inappropriate…  ·  Admin →
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    Abhishek Kapoor commented  · 

    Hi Andy,

    Please share following information :

    Display card and system configuration
    screen shot of encoding setting if possible share a test preset.

    Regards
    Abhishek

  7. 6 votes

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    5 comments  ·  Premiere Pro » Stability  ·  Flag idea as inappropriate…  ·  Admin →
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    Abhishek Kapoor commented  · 

    Hi Rafael,

    We have identified the issue and have a possible fix in latest beta build. We request to try it out latest Beta build of Premiere Pro or Adobe Media Encoder. Beta will install separately from 14.2, so it should not affect 14.2.
    You can access latest Beta build from Creative Cloud App > Beta Apps
    Please let us know whether it works or not.

    Regards
    Abhishek

  8. 5 votes

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    5 comments  ·  Media Encoder » General  ·  Flag idea as inappropriate…  ·  Admin →
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    Abhishek Kapoor commented  · 

    Hi Mark,
    Please share following :

    Project file with a source sample media and encoding Preset used.

    Abhishek

  9. 19 votes

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    15 comments  ·  Premiere Pro » Import  ·  Flag idea as inappropriate…  ·  Admin →
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    Abhishek Kapoor commented  · 

    Are you able to export in HEVC formats using Premiere Pro CC 13.0? And need some details of system used.

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