M.D

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  1. 4 votes

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    1 comment  ·  Premiere Pro » User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →

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    M.D commented  · 

    Yep, it's terrible. All I want is a blank project where I drag in what I want myself, not this nannying rubbish aimed at 12 year olds creating videos for Tik Tok.

    Yet another example of Adobe dumbing down their software and showing utter contempt for their long term customers.

    No doubt they'll claim the new import screen is what users want without providing any evidence of this.

  2. 287 votes

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    236 comments  ·  Premiere Pro » User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →

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    All,


    first of all I wanted to thank everyone for making this a productive conversation over the last couple of days.


    As several people responded to my comment about keeping the tone civilised, I need to dwell on that for a minute. Please hear me out, this is important to everyone on my crew and I hope it will be to you.


    Saying that we shouldn't be surprised when things get heated is very problematic in my opinion. How do you expect a junior person on my team to respond to a technical question when it is combined with something that can easily be described as hate speech? How do you think we can actually come together on actual issues when there's already the assumption that we're a big faceless corporation, not even listening to our customers?


    People on my team have received threats. I've been there over the years,…

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    M.D commented  · 

    I see there's a new Premiere update.

    So have they actually fixed the export window so the grown ups can use it again?

    Dare I install it or will I find Adobe have done something nuts like their own version of Clippy or something. "I see you are trying to create a video.....".

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    M.D commented  · 

    "Patrick - please share with us evidence of any professionals who think this is "a great step forward".

    I'm sure we'll hear from someone who approves of the changes any day soon!

    https://www.youtube.com/watch?v=_p_FHTV2RSA

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    M.D commented  · 

    "Just post the evidence of all the user base that is loving or responded positively to this awful change."

    Hence my earlier comment about Adobe having a rather Russian State Media view of things which Patrick clearly didn't take on board. "It's all fine, we're winning, no we won't roll back."

    On the upside, living with looking at it 10 times a day for over 2 weeks it gets marginally less irritating as time goes on. It's still time wasting, slow and utter rubbish, but it's like a piece of botched DIY. Once you start living with it you stop noticing just how awful and unprofessional it is. You start reorganising your workflow in your head about how to work around all the awful bits. You remember you have to scroll down to find critical settings. You double check everything because you know you can't trust it. You scream with frustration every time it takes up the WHOLE SCREEN. I've been using windowed systems since the days of GEM, Adobe have managed to drag us back to an era before windowing where these things *HAD* to be full screen.

    The new screen you get when the software opens. Why can't I bypass it? I don't want to be hand held through importing my footage. Why is it so slow?

    This should never have been a minor release, it should have been Premiere 2023 or some such.

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    M.D commented  · 

    I had to use the new Premiere today on location to deliver footage to a lunchtime TV news bulletin. This is a procedure I've done many times before. Shoot footage, quickly trim the footage in Premiere, encode out and upload.

    As Frank Sidebottom might say, "oh blimey". It's not just the export interface, it's the whole update!

    Loaded the footage onto the Macs SSD. Premiere complains it can't find frames. Premiere seems to freeze so I restart the process with a force quit and reload. This time everything goes in correctly. So what was the problem last time?

    I then had to sync up one simple cutaway shot but couldn't use the waveform to do so as it was going crazy and flashing.

    Then the export process. This was a time pressured environment and I was having to battle against the new encoder window. Yes I have presets but due to technical problems I was having to adjust stuff on the fly because we had less upload bandwidth than expected (what is usually a 5 minute upload was going to take half hour).

    So I'm having to think on my feet and adjust settings to send a lower bandwidth file to meet the tx time. The new interface is simply terrible in this situation. A mess. I need an intuitive interface that gives me the CRITICAL operations in an obvious place and lets me do it QUICKLY. I mean, why bury away the CRITICAL maximum render quality check box when it used to be in full view? The mind boggles.

    I want the people who authorised this 'update' to live a day in the real world!

    I could of course roll back, but as Adobe don't appear to be showing any contrition at all I'm thinking Resolve or even Final Cut would be better for these simple fast broadcast jobs. I don't like Final Cut any more, but in a simple fast cutting situation it behaves itself. Nobody wants to drive a Vauxhall, but if it gets you from A to B reliably when your Ferrari breaks down every 5 miles.........

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    M.D commented  · 

    Patrick, if you are ever looking for a career change can I suggest a job doing the PR for the Russian Government?

    Please show us these users saying how wonderful the new interface is! All I can see is people who are upset both here and on forums. Editors I speak to are scathing. Perhaps I'm not speaking to the right people. Perhaps I need to hang out with the cool kids who just knock out a video and want it put directly to their Youtube channel where they sit with a big microphone shouting, rather than have to create different iterations for clients who manage the distribution themselves.

    As Scott Crozier says, we want professional stable tools. The latest version of Premiere isn't stable and neither is the new export interface professional.

    If you really want to cater for people with no training knocking together Instagram videos from phone footage, then do a package for them. The rest of us who have far more complex projects need tools that work, with an interface for professionals that is quick and efficient.

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    M.D commented  · 

    Luke Newbold - I'm glad it's not just me having the waveform glitch.

    I've invested so much time into Premiere and this update is a total and utter mess. The export screen, regular crashing (some choice words have been typed into the 'please tell us what you did' box) and the flashing waveforms.

    I can't understand how this stuff gets through Beta. Perhaps the Beta testers aren't using the software the way we do? Or perhaps Adobe just don't listen as per the user earlier in this conversation who said he's been feeding back and ignored.

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    M.D commented  · 

    Amused you censored me calling the new interface cr*p, replacing it with just ****. Which makes it look like I used a far stronger word! Oh Adobe, you always find a way of making something far far worse!

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    M.D commented  · 

    We editors don't have time and can't risk taking part in your Beta programs. We are too busy earning a living to risk using software more bugged than the stuff you actually ship!

    People on this thread and on forums are all saying the same thing and yet, as usual, Adobe are sitting there going "no, it's the users who are wrong".

    Subscription was the worst thing to ever happen to Creative Suite. You locked us all in and can now act with the arrogance on display in your post. "The users are wrong, WE are right". Previously you wouldn't get my money for an upgrade until I'd seen that issues were sorted. And you had a commercial imperative to listen to the users. Now we're just schmucks along for the ride because if we stop paying, we can't access our old projects. The accountants at Adobe win, the users lose.

    The new GUI is clunky and requires more scrolling. Commonly used options are lost in the mess (how many times have I forgotten to enable maximum render quality). I cannot click on a file to overwrite it and have to MANUALLY type the filename. I can often be reminded TWICE I am overwriting an existing file when once is enough!

    I can get used to a new layout. But I'm faced with this utter rubbish several times a day and it's not quicker, it's not easier, it just makes what was a simple process far slower and more cumbersome.

    Yet if I load up Adobe Media Encoder, the old interface is there. The 'Use Maximum Render Quality' box is above the button I hit to start the encode process. I have tabs I can click across. Oh it's so much better and all done in seconds.

    Of course I can assume Adobe will be exporting the **** interface from Premiere into Media Encoder shortly so that is ruined as well....

    M.D supported this idea  · 
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    M.D commented  · 

    Sitting here doing edit revision after edit revision and just cannot believe this rubbish was let through any kind of testing. What would have been a few clicks to knock out another revision now involves many clicks, scrolling and having to TYPE the filename. I also get promoted TWICE if I want to overwrite a file. Oh goodness me, the people who designed this clearly don't have to use it on a daily basis!

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    M.D commented  · 

    The new design is terrible. I have to use this software every day and it's far far slower to use this screen. It's clearly been designed by committee and not by users.

    Let me select a file I want to overwrite. Present the most commonly used options at the top. Things like maximum render quality shouldn't be buried away. It's critical and needs to be near the render button.

    I know you say we can't go back to the old version (presumably because some manager who knows nothing about editing says so) but why not take your layout cues from the old design rather than foist this new cluttered mess upon us.

  3. 88 votes

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    16 comments  ·  Premiere Pro » User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →

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  4. 12 votes

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    1 comment  ·  Premiere Pro » User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →

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