Ian Davies

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  1. 2 votes
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    5 comments  ·  Character Animator » User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →
    Ian Davies commented  · 

    Now I do! But yesterday and the other times (I refreshed the page several times on each occasion to make sure) it was still the old instruction about following the order in the context menu.Thanks.

    Ian Davies commented  · 

    Also, when does that online help page update? It's still incorrect as of 9.30am GMT

    Ian Davies commented  · 

    Thanks. Presumably you still start with the neutral viseme regardless?

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  2. 910 votes
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    377 comments  ·  After Effects » Performance  ·  Flag idea as inappropriate…  ·  Admin →

    Hello everybody!

    (This post was co-authored by Tim Kurkoski (After Effects Product Owner), Andrew Cheyne (After Effects Engineering Manager), and Victoria Nece (After Effects Product Manager).)

    This thread has been sitting here for quite a while without a response. To start, we want to apologize for that. We haven’t been ignoring you or your feedback – this is just a particularly complex topic. That said, it’s time for us to check in with you, clarify a few things, and give you an idea of what we’re looking at for the future of After Effects, especially when it comes to performance.

    To start, we fully understand that you want After Effects to be as fast as it can be – utilizing your computer’s hardware resources to render as fast as possible. Over the last several years, we have been working on the performance of After Effects constantly. Sometimes those performance gains…

    Ian Davies commented  · 

    @Martin Cook Well said, Martin. Perhaps you could to talk to all my moron clients who send me AE projects to work on, and explain why they won't be getting AE projects back? kthxbye

    Ian Davies commented  · 

    @MrBeep Harsh. But fair.

    Ian Davies commented  · 

    @Anon The CPU throttling issue was related to certain MacBook Pros, not other models like Mac Pros.

    Ian Davies commented  · 

    Addendum: Tim Kurkoski is the After Effects Product Owner: https://twitter.com/tkurkoski

    Again, personal Twitter account, so act accordingly :)

    Ian Davies commented  · 

    @Seth - Ouch :(

    Ian Davies commented  · 

    @Anonymous. Your tone in that chat transcript sounded like you were typing with gritted teeth. At one point you literally ask "What are you doing about it?" Honestly, what answer were you expecting from them? "Sorry Sir, you're absolutely right, please hold while I re-engineer After Effects' whole rendering engine…"??

    Look, I'm not disagreeing with your sentiment - I sympathise and empathise with your every point - but there's absolutely no gain in making some probably-low-paid support jockey's life more difficult that it needs to be. And as Peter said, it most likely won't get passed up the chain anyway.

    As I say, direct your frustration at the people who are actually responsible for some of the decisions that are causing us problems.

    Ian Davies commented  · 

    @peter It's a mixed bag; I've had little success with After Effects, but I've had several personal responses from Illustrator product managers regarding the woeful lack of a working free distort tool over the years. It even resulted in a conference call with members of the engineering team on one occasion, but that was back in 2014 and the feature has only just now reached the point where the product team are soliciting feedback on an early conceptual prototype!

    Ian Davies commented  · 

    Berating a member of first-line support, who likely gets to deal with a whole range of very general questions across multiple apps, and who had nothing whatsoever to do with any of the issues in this thread, is a shabby move and does nothing to further the cause.

    Maybe instead direct your questions to Head of Product Support for Video and Digital, Kevin Monahan https://twitter.com/kev_mon
    Or to the Product Manager for After Effects, Victoria Nece https://twitter.com/FakeGreenDress

    Just remember these are their personal Twitter handles, so don't be a douche to them!

    Ian Davies supported this idea  · 
  3. 59 votes
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    5 comments  ·  After Effects » User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →
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  4. 300 votes
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    26 comments  ·  After Effects » Compositing & effects  ·  Flag idea as inappropriate…  ·  Admin →
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  5. 488 votes
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    23 comments  ·  After Effects » User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →
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  6. 274 votes
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    12 comments  ·  After Effects » Animation  ·  Flag idea as inappropriate…  ·  Admin →
    Ian Davies commented  · 

    Very nicely thought out and presented. Cannot overstate how useful and necessary something like this is.

    And yet… posted 9 months ago, 4th most popular suggestion on the whole site, and not a peep from Adobe. Kind of says it all.

    Ian Davies supported this idea  · 
  7. 119 votes
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    2 comments  ·  After Effects » Performance  ·  Flag idea as inappropriate…  ·  Admin →
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  8. 261 votes
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    18 comments  ·  After Effects  ·  Flag idea as inappropriate…  ·  Admin →
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  9. 175 votes
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    11 comments  ·  After Effects » User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →
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  10. 309 votes
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    23 comments  ·  After Effects » User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →
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  11. 187 votes
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    13 comments  ·  After Effects » Workflow & interoperability  ·  Flag idea as inappropriate…  ·  Admin →
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