Ian Davies

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  1. 5 votes

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    3 comments  ·  After Effects » Performance  ·  Flag idea as inappropriate…  ·  Admin →

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    The current build of After Effects Beta (v22.6 build 21) is exhibiting much, much better behavior than previous releases, due to fixes applied to how font glyph tables are built. The long delays appear to be resolved, though in some cases I still see a short delay. (The developer who has been working on this code has done their best to resolve this, but some of the problems remain with the fonts themselves or in code that would require much more extensive revision.)


    If you were experiencing this problem, please test the same project, comp, and fonts in the daily builds of After Effects Beta.


    If you're still experiencing a delay when using certain fonts, could you please:

    1. Send a screen capture video of the behavior in the current build of After Effects Beta, as well the same project, comp, or font in an older release of After Effects where…
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    Ian Davies commented  · 

    I had been experiencing this problem; it wasn't so much that the UI slowing down was the problem (although it was *a* problem) but that the app registering keystrokes had become extremely patchy whenever a problematic font was used.
    The most obvious manifestation was of course text layers, and often typing any more quickly than 1 or 2 keystrokes per second would guarantee missing characters. It also affected other things like hitting space bar to start or stop preview playback, often needing 2 or 3 taps before the application actually responded.
    From brief testing with the latest beta this morning, side by side with the same project open in 22.4.0 (56) and 22.6.0 (17) where I was typing at regular speed, the beta doesn't necessarily update the text layer any quicker, but when it does so it has at least captured all the keystrokes and everything I typed is there. Performing the same action with the current release build results in at least one missing character, even in short 5- or 6-word sentences, and usually more.
    So, a definite improvement is evident, thanks.

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  2. 4 votes

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    1 comment  ·  After Effects » User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →

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  3. 2 votes

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    9 comments  ·  After Effects » User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →

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    Ian Davies commented  · 

    Hi Antoine, thanks for at least looking.

    I confess I was still used to Photoshop's habit of taking an image's file suffix as 'gospel' and only trying to open a .png file with the PNG parser, for example, rather than looking at the image header or simply trying other common containers, so when I checked and found that first file opening ok in PS it seems I wrongly assumed the file suffix was accurate.

    But again, and as you correctly surmise, the questions of which images cause problems, and how AE communicates that to the user, are quite separate.

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    Ian Davies commented  · 

    Here's a PNG:
    https://www.dropbox.com/s/c00hlil0vxggpx4/image145.png?dl=0

    Here's a JPG which seems to trip AE with its colour profile:
    https://www.dropbox.com/s/yk6zn1o2btznlow/Sustainability%20Bronze%20iie-bronze-award.jpg?dl=0

    I can't really post any other images as they're client-supplied and have people in them. But as I say, this is less about specific images, and more about how AE behaves (or not) and informs the user in those situations.

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    Ian Davies commented  · 

    And since you asked, the kind of work I do is freelance, mostly very ordinary motion graphics, usually corporate, usually B2B. Nothing that's going to set the world on fire or appear in any high-profile case study. Client feedback varies; sometimes it's good, sometimes it's lacking, sometimes I need more info, sometimes they're a bit rude or inconsiderate, especially if they're up against it with a job themselves, but if I tried to give them a lecture in how to give feedback, they'd likely give me a very short lecture in sending all their work to someone else.
    But I'm a bread-and-butter customer, and looking through these forums there seem to be an awful lot of customers like me who are fed up with AE, fed up with Adobe, and the minute an app comes along with slightly better performance and responsive support forum? Well the minute that happens, those customers may be _gone_.

    PS. I tried attaching examples of problem images, but it seems a 396K PNG and and a 720K JPG are too much to upload. At least I assume that's the problem. Ironically, the upload function just silently fails without giving the user any feedback.

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    Ian Davies commented  · 

    Paul,

    I needed time to think over how best to respond, but I'm also fortunate to be busy with plenty of work at the moment, which delayed my response further. I admit the intern joke was childish, and the choice of language in the last line of my post was unhelpful and irrelevant to the issue at hand. For that I apologise sincerely and without reservation.

    But here's the thing (and I, too, am being as diplomatic as I can here) I *don't* apologise for my frustration. It's interesting that you re-frame the issue as me not following "such basic steps… as attaching examples of the files causing problems" when my question requires nothing of the sort.

    • Why should a JPG that opens without issue in Photoshop/Illustrator etc. cause After Effects to soil itself?
    Well, why should it? Why isn't AE sharing the same file import parser as other apps? If it is, why isn't it put through the same unit tests? Something's wrong somewhere. Why would an expensive piece of professional software be tripped up by files that a $40 utility like GraphicConverter doesn't even blink at? Pretty fundamental issue, not some edge case that needs example files to track down some obscure glitch.

    • Why can AE still not deal with CMYK bitmaps?
    Well, why can't it? Even more fundamental, and even easier to test. Is it an easy answer? Either way, no sample file needed for that.

    • Why does AE still not give you actual useable info on which images were not imported, rather than having to dismiss 2, sometimes 3 individual error messages for each image and then having to manually sift through what did import and try to work out what did not?
    This is about user experience, not the idiosyncrasies of particular image files. My whole question was not about AE's ability to open any particular image, but about how it behaves when presented with a file it can't open, for whatever reason.

    What does "Bad header 86 :: 1" actually mean? What is a user supposed to think or do when AE tells them an image is damaged or unsupported, but it opens just fine in Photoshop? Importing 10 images that AE doesn't like produces 20 modal alerts. We only just "progressed" from the same situation with missing footage, where AE would show endless identical error messages. Why doesn't AE handle this more intelligently? These things just train users to ignore errors.

    The implication is that I'm being rude. That I'm behaving unreasonable. Just "try again and present your issues in a more neutral fashion", yes? Ok, let's assume I *am* behaving unreasonably. Have those behaving reasonably fared any better? Let's see…

    Of the top issues in any category, the first 36 (thirty six!!) have had no status change by Adobe, so not under review, not in progress, and no request for more info. In fact only 4 issues in the top 100 have had their status updated. Good grief.

    UPDATE: Since my original post, 2 issues have now been implemented in the latest Beta versions. Both issues were over 4 years old. Praise be.

    Of those top 36 issues, Adobe staff have only bothered to reply in 7 of them. And most of them were years ago.

    What conclusion should I draw from this? What conclusion do *you* think any of us here should draw from this? You make it very clear it's not the squeaky wheel that's going to get the grease, but while some of these posters are undoubtedly as fed up as I am, most are doing their best to present their issues "in a more neutral fashion" just as you request. But it doesn't seem to be doing them a fat lot of good either, does it?

    Even the frankly superhuman efforts of people like Sander van Dijk go almost completely unacknowledged.

    What's the magic secret to get Adobe to pay attention to their users? Code word? Special hand shake? Just what *would* "motivate" you?

    You ever hear of a company called Quark? They had this desktop publishing app. And an attitude. Didn't work out so well for them when something better came along.

    Hard to round off a post like this without any kind of request to respond that doesn't come across as passive-aggressive. "Yeah, I bet you won't reply…"

    Well I'm *begging* you to reply. I'll happily eat all the humble pie you have, but we need to see some movement. We want to see some feature requests being acknowledged. We want to see some of the many everyday pain points being resolved. I can think of a dozen off the top of my head right now. None of it is stuff that some product manager will be able to stand on stage at Adobe Max and be "super excited" to introduce, but these are things that will actually make a difference. And might shift people like me from using AE because I have to, and back to using AE because I want to.

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  4. 647 votes

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    53 comments  ·  After Effects » User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →

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    I'm very excited to announce that keyframe color labels, along with a new design for keyframe selection, are now available in public beta! 


    You'll need to update to version 22.5.0 Build 18 or later to get access. Learn more here: https://community.adobe.com/t5/after-effects-beta-discussions/welcome-to-keyframe-color-labels-in-ae/td-p/12927209


    Thank you for all your input. Please give the beta a try and let us know how it's working for you.

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    Ian Davies commented  · 

    Looks good and works well. Thanks.

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  5. 1 vote

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    1 comment  ·  After Effects » Animation  ·  Flag idea as inappropriate…  ·  Admin →

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    Ian Davies commented  · 

    Again, your issue is with a 3rd party product, not After Effects.

  6. 2 votes

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    1 comment  ·  After Effects » Animation  ·  Flag idea as inappropriate…  ·  Admin →

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    Ian Davies commented  · 

    You should probably be posting this to the Video Copilot forums.
    Element 3D isn't an Adobe product…

  7. 187 votes

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    10 comments  ·  After Effects » Workflow & interoperability  ·  Flag idea as inappropriate…  ·  Admin →

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    Ian Davies commented  · 

    Good Lord. Essential feature in "already suggested several years ago and completely ignored by Adobe" shocker!

    The idea that parity of type functionality between CC apps needs to be *requested* just boggles my mind.

    Adobe is still a design company, right?

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  8. 258 votes

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    41 comments  ·  After Effects » User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →

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  9. 2 votes

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    Jan, could you please elaborate what you mean by “CC name”?

    A couple of years ago, Creative Cloud apps like After Effects stopped using the “CC 20XX” branding. We generally refer to the different versions by their technical version number (in your screenshot, 18.4.1), or by the year and month of release (18.4 = August 2021).

    We realize that this can be a little bit confusing, which is why the latest release of After Effects has been versioned as 22.0. This will align it with our coming releases in the year 2022. The other Adobe video and audio apps, like Premiere Pro, have also aligned their version numbers in this way, making it the first time Pr, AE, AME, and Au are all on the same version number! Easy peasy.

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    Ian Davies commented  · 

    You could have just told her that v18 corresponds to the CC2021 release…
    I'm not saying I understand the point of the original question either, though; on the Mac the app name is actually After Effects 2021, and you can see this by mousing over the icon in the doc. I assume something similar happens in the task bar on Windows.
    My only issue with standardising on the v22 designation was that for a while I thought that was an indication of how far off from release the beta version with multicore rendering was!

  10. 1 vote

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    0 comments  ·  Character Animator » User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →

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  11. 3 votes

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    3 comments  ·  Character Animator » Recording  ·  Flag idea as inappropriate…  ·  Admin →

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    Ian Davies commented  · 

    That's not what the original question asks for. They want to select a puppet or an audio take, hit CMD-C, switch to another scene, then hit CMD-V and have the selected timeline items pasted into the target scene.
    I have to say I'm completely baffled that this isn't possible now. Copy/paste operations on objects is one of the most fundamental UI concepts there is. Why can't I copy an audio take in one scene and paste it into another scene?
    At the moment if I have a sequence of takes to move to another scene, every ounce of intuition says select the audio take tracks (which CA lets you do) copy, switch to the desired target scene, and then paste. Instead, I have to right-click on each track, choose Reveal In Project, switch to the target scene, then drag that clip down into the timeline.

    One. At. A. Time.

    Heaven help you if you've done any splitting or trimming of those audio takes. Tough luck ******!

    Completely nuts.

  12. 19 votes

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    3 comments  ·  Character Animator » Performance  ·  Flag idea as inappropriate…  ·  Admin →

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    Sirr Less responded

    As a workaround for importing video to animate against, you can import a PNG or JPG sequence (File → Import Cycle…) and use the Cycle Layers option for Start = Synced to timeline. This is new in version 2.1 released in April 2019.

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    Ian Davies commented  · 

    I really don't understand the apparent reluctance to fix this issue - as others point out, it's been requested ad infinitum - and worse, a lot of the replies from Adobe staff seem to not quite understand the functionality that's being requested.
    Why can't CA just do what it does with a live camera feed, but with a video file instead? Literally what is the difference?

  13. 343 votes

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    19 comments  ·  After Effects » Animation  ·  Flag idea as inappropriate…  ·  Admin →

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    Ian Davies commented  · 

    @nazmul You misunderstand. The 'property controls' panel is not an existing feature, it's an idea mocked up by Sander to show how it could work. If you think you'd find such a feature useful then you can vote for it. And then Adobe will most likely ignore you.

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    Ian Davies commented  · 

    Very nicely thought out and presented. Cannot overstate how useful and necessary something like this is.

    And yet… posted 9 months ago, 4th most popular suggestion on the whole site, and not a peep from Adobe. Kind of says it all.

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  14. 3 votes

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    6 comments  ·  Character Animator » User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →

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    Ian Davies commented  · 

    Now I do! But yesterday and the other times (I refreshed the page several times on each occasion to make sure) it was still the old instruction about following the order in the context menu.Thanks.

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    Ian Davies commented  · 

    Also, when does that online help page update? It's still incorrect as of 9.30am GMT

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    Ian Davies commented  · 

    Thanks. Presumably you still start with the neutral viseme regardless?

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  15. 88 votes

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    6 comments  ·  After Effects » User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →

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  16. 425 votes

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    41 comments  ·  After Effects » Compositing & effects  ·  Flag idea as inappropriate…  ·  Admin →

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    We're very excited to announce that Selectable Track Mattes are now available in the public beta builds! Selectable Track Mattes work just like parenting, allowing you to pick any layer in your composition, no matter where it sits in the layer stack, as a Track Matte source for any other layer.

    You'll need to update to version 23.0 build 8 or later to try it out. Learn more here: https://community.adobe.com/t5/after-effects-beta-discussions/feature-focus-selectable-track-matte-layers-have-arrived/td-p/13110013

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  17. 131 votes

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    6 comments  ·  After Effects » Performance  ·  Flag idea as inappropriate…  ·  Admin →

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  18. 445 votes

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    38 comments  ·  After Effects  ·  Flag idea as inappropriate…  ·  Admin →

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  20. 439 votes

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    33 comments  ·  After Effects » User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →

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