Nigel Jones

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  1. 2 votes
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    0 comments  ·  Premiere Pro » Performance  ·  Flag idea as inappropriate…  ·  Admin →
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  2. 137 votes
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    29 comments  ·  Premiere Pro » General  ·  Flag idea as inappropriate…  ·  Admin →
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    Nigel Jones commented  · 

    Comment for Windows 10 installs

    : If you need to install Encore 6 again and have a retail Licence Key you can download the executable and the full Encore Library content.
    I had same issue and have a Licence but needed the downloads for CS6
    These links download Software & Content for Premiere CS6 and Encore CS6.

    The links came from Adobe customer care a long time back. I think they still work.

    Execute the .exe (as Administrator) to unzip the compressed file and it will unzip to folders and the setup.exe file

    As you re-install it it will ask for your Licence Key
    The *.7z files are compressed files and the .exe file will unzip it for you.

    Please download the application from the link:-

    Link1:-http://trials.adobe.com/AdobeProducts/legacy/99CABBAC-C975-4A06-8D99-064C6871EE80/PPRO/6/win32/PremierePro_6_LS7.7z

    Link2:-http://trials.adobe.com/AdobeProducts/legacy/99CABBAC-C975-4A06-8D99-064C6871EE80/PPRO/6/win32/PremierePro_6_LS7.exe

    Link3:-http://trials.adobe.com/AdobeProducts/legacy/99CABBAC-C975-4A06-8D99-064C6871EE80/PPRO/6/win64/PremierePro_6_Content_LS7.7z

    Link4:-http://trials.adobe.com/AdobeProducts/legacy/99CABBAC-C975-4A06-8D99-064C6871EE80/PPRO/6/win64/PremierePro_6_Content_LS7.exe

    As regards Encore CS6, I..... along with many have complained about this but I think this has gone forever as discs are seen as 'old technology' now by Adobe and Licencing the Dolby encoder was apparently reported by some people as a big issue ?.

    Not sure this will help but at least if you need the software and have a key you can go ahead.

    One issue you will encounter however is that the software for Encore CS6 does not contain the last update Version 6.0.2.

    Always run Encore in Windows 7 Compatibility mode now if using Win 10. All working still for me.

    Remember that installing and getting CS6 running is your own best efforts only.
    Adobe Support will not support you anymore.

    Good luck.

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    Nigel Jones commented  · 

    If you look across the many ideas on Premiere Pro Forum it is clear Adobe are only focusing now on ideas that are targetted towards a higher end Professional Market segment. Those are the ideas that get a response.

    Adobe clearly do not see themselves addressing a market segment of users who occasionally publish work on Blu Ray discs as well as ' web on line' anymore.

    Its only my take on this - but no comments from Adobe Product Management have ever been made back on this topic - giving a justification on their actions.

    The issue here is - we are all fee paying customers and some of us are being ignored. Correct?

    Can we have see some comments from Adobe please ?, and please don't tell us to spend more money buying Third Party Solutions OK ?.

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    Nigel Jones commented  · 

    I think Anonymous below might be an Adobe statement (maybe) ? - because it is probably correct that Encore will never see the light of day again.
    It is a bit short sighted of Adobe to not think about users producing videos who need a smooth integrated workflow with Creative Suite for Disc Production.
    I currently use Creative Suite 'My Work' web site, but recently people I have sent download links to have had loads of trouble accessing the Adobe Web Site. What do they say ' Can you send me a disc instead ??'...... the download speed is terrible.

    I posted a suggestion that Adobe could work with a Software Application partner just for the Disc Creation suite and have tight integration with Adobe CC.

    I have tried other standalone Third Party packages myself and quite frankly they are filled with useless features and 50% of the time you end up with beer coasters.

    Relying on web download and subscription models will ultimately fail as more and more competitors enter that market and users refuse to pay escalating fees.

    It will all be perfect one day when we ALL get Optical Fibre plugged into our homes and do not have to rely on old telephone cabling (wet string) to transport high bit rate streams to carry 4K High Quality Video (eg the UK infrastructure)

    In the meantime everyone, continue to knock your head against a brick wall.

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    Nigel Jones commented  · 

    I don't like what Adobe have done to customers who have been with them over 20 years buying all versions of Premiere, as authoring Discs with the CS6 Encore has disappeared
    This is like having the rug pulled from under them.

    Please offer an Updated version of Encore working with latest Premiere versins and as someone has suggested support 4K UHD discs,

    I use streaming but this has it's challenges. Why do Adobe consider DVD/BLU Ray dead?
    Yes people buy less DVDs/BluRays from the likes of Amazon etc - BUT - for privately created projects (eg Weddings/Events etc ) people still want a Disc !

  3. 37 votes
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    41 comments  ·  Media Encoder » Stability  ·  Flag idea as inappropriate…  ·  Admin →
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    Nigel Jones commented  · 

    Regarding comment below about Premiere 2020 H264 bluRay export - not tried this yet but Premiere 2019 (13.1.5) exports work but you have to run Encore.exe as windows 7 compatibility and run as administrator as well. In my opinion the chances of Adobe fixing anything to do with BluRay issues in future are zero. No interest shown in over 2 years.

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    Nigel Jones commented  · 

    Can Adobe Engineering or Product Management please advise if any changes have been made to AME in the last update version (13.1.3 - Build 45) relating to H264 Blu Ray Preset
    Just for info I have just created a fairly large project (18GB) on Blu Ray using H264 Blu Ray Preset export via Premiere Pro (13.1.4 Build 1) which I assume uses AME engine.
    The original problem is with Encore 6 and the Session Script issue.

    With the latest version of AME and running Encore in Win 7 compatibility mode - and as Administrator the project built successfully
    It would however be helpful for users do know what is going on as there has still been no feedback on this issue since I posted the original problem in Sept 2018.

    Have engineering fixed it or not ?? - as my last Project Build worked.

    Please can you break the radio silence and advise

    Thanks

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    Nigel Jones commented  · 

    Closing this one. It has been repeatedly ignored by Adobe , despite the fact some people still cannot get the project to build with Win 7 compatibility. Doesn't explain failures on MACs either.
    After 9 months of wasted time with Adobe support. Move on.
    ...and they slept happily ever after.

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    Nigel Jones commented  · 

    So a global mail from Adobe Support telling me that Media Encoder 2017 (Version 11.1) would now infringe third party copyright issues implies this version (the last one to work for Blu Ray Preset encoding correctly) would be pulled.
    [Did any of you posting here get such an email ? - dated 10th May 2019]

    So far we have no comment or explanantion from Adobe Product Support Management on this issue whatsoever.
    The whole scenario is puzzling - since many got Media Encoder version 2018/2019 version 13.x files to run in Encore 6 by running this is Windows 7 mode - which implied a Windows related issue in the later AME releases.

    However, given this new statement from Adobe about Third Party IPR in Media Encoder 2017 (V 11.1) - it would suggest the later AME versions had different encoding software code entirely for AME 2018, 2019 etc to support Blu Ray Export??

    As of May 2019 - This still leaves users without a stable solution and what seems difficult is to communicate the fact to Adobe Product Management heads is that Blu Ray encoding is still widely used.

    If it can't be fixed - then the proposal to Adobe AME team is to source another third party solution house for Blu Ray encoding within AME future versions ....

    Rather than continue this thread - can we get some positive response from AME team please.
    This is what this Forum is designed for - correct ?

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    Nigel Jones commented  · 

    I thought I would add some new comments on this issue. I was surprised to see this is also affecting Mac users so the Windows 7 or 10 issue doesn't apply ??. I was also called by an Adobe customer service advisor last week who assured me that there were 'thousands of fixes' in 13.1 version and the BluRay H264 issue had 'probably' been fixed in the latest release. Sadly, it does not appear to be the case.
    The other useful info someone posted was to download the TMPGEnc plug in - which has a separate H264 encoder with the BluRay H264 option - but that will cost you money which is not really acceptable when you are paying your monthly Creative Cloud fee.

    Adobe - >> we are still waiting for your response months later ?.

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    Nigel Jones commented  · 

    Thanks to those who have added comments and voted on this from my original posting back in September last year. Still no news / response on Adobe AME Product Mgr / team about this.
    Do we need over 1000 votes ? !

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    Nigel Jones commented  · 

    Can we please get some comment from Adobe AME Engineering or Product Managment on this issue please. It is very clear people still need to produce H264 based Blu Ray discs. This is broken and used to work.
    Total radio silence from Adobe on this issue is not acceptable - as per comments of several users.

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    Nigel Jones commented  · 

    Regarding Justin's comment. Encore 6 seems to be running on Windows 10 64 bit version OK on my machine - apart from the annoying _ves issue caused by AME 2018 as per this thread.
    My whole creative suite is running on Windows 10 64 Bit - but I have stuck with the Windows 10 1709 release for now (not 1803 version). Take an ISO system image of a running system is also always wise.
    You could configure your machine to have Windows 7 and Windows 10 dual boot if you wanted to avoid having 2 computers.

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    Nigel Jones commented  · 

    Thanks to those who have voted and supported this request for the BluRay H264 export in 2018 AME to be fixed. Agree with all the comments that BluRay disc production is still important.
    Can anyone inform me and others how we get any feedback on this request for bug fix from the Adobe AME engineering team?.
    I assume this Bug report/Feature Forum is monitored by Adobe AME team (mediator) ???. I hope so.
    Bugs like this are more important to fix than new features - customers are paying for working software. I can't 'create' with my Creative Suite anymore.
    Any feedback on this would be welcomed.

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    0 comments  ·  Premiere Rush » Working Across Devices  ·  Flag idea as inappropriate…  ·  Admin →
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    0 comments  ·  Media Encoder » Stability  ·  Flag idea as inappropriate…  ·  Admin →
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  6. 138 votes
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    Under Review  ·  60 comments  ·  Premiere Pro » Essential Graphics  ·  Flag idea as inappropriate…  ·  Admin →
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  7. 83 votes
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    48 comments  ·  Premiere Pro » User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →
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    Nigel Jones commented  · 

    Would support the comments about re-instating Legacy Titles as they were. This got me the other night and thought my Premiere Pro installation was screwed up - then realised this was infact a 'new feature' of the latest release. When Wes Howell refers to a new patch below - is this the latest 2019 13.0.2 version?.

  8. 82 votes
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    24 comments  ·  Premiere Pro » General  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Andrew,

    your comments are as thoughtful as they are timely.
    While I usually would have to close this item as it isn’t specific enough, I’m gonna leave it open so others can see this and add comments:

    Please come back and vote for exactly the items that you feel need a V2, some polish, or just remove friction in areas that have grown over time. Add a new request if what you’d like to see revised isn’t discussed yet.

    We’re already seeing good patterns on User Voice as to which items and areas would be good candidates for upcoming releases. You can see some of the top runners already marked as “Under Review”. And while that won’t tell you with which release exactly we’ll have things ready for you, it’s an indicator of an investment we’re making to improve features and workflows where most users express their needs.

    Cheers,…

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    Nigel Jones commented  · 

    Agree with all comments so far that focus for Adobe PP Engineering team needs to be on fixing things that don't work - eg: not being able to make a BluRay H264 disc from a PP2018 project. AME related bug - as PP 2018 calls AME 2018, ... so users are stuck. Paying a monthly Creative Suite subscription where PP existing features no longer work is not acceptable. Get bugs ironed out, otherwise having a glossy Marketing feature tick against other SW vendors list won't help you sell PP software anymore. Your customers will have gone elsewhere because of unreliable products !..
    R&D teams might like to develop new cool features - but in the real world making sure youyr software is stable, reliable and can reduce cutomer frustration is priority.
    I know as I have been R&D Manager in a large Telecomms orgnaisation for Hardware and Software. If we screwed up a release that caused one feature to stop working - we had to put this on a top priority programme and release a patch if necessary. It would be refreshing to see this from Adobe, then we would be encouraged to stick with you.
    I also like the comment below about User Voice being a good start - however, Adobe is not talking to its end customers properly. Its one way traffic guys..........

  9. 5 votes
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