AdminJohn Colombo (Quality Engineer, After Effects, Adobe, Adobe DVA)

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  1. 1 vote

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    1 comment  ·  After Effects » Stability  ·  Flag idea as inappropriate…  ·  Admin →
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    Hi Eugene,

    Thank you for reporting this issue! For us to further investigate, it would be helpful if you could send us a project file that demonstrates this issue.

    Post a link to your files here, or if you prefer not to post publicly you can send it to aebugs@adobe.com.

    If you send to that address:
    A) Do not send .zip files, they will be blocked; renaming to .thisisazipfile is OK.
    B) Post a comment here when you have sent the email. We'll need to manually check that inbox.

    Thanks so much,
    - John, AE QE

  2. 1 vote

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    1 comment  ·  After Effects » Compositing & effects  ·  Flag idea as inappropriate…  ·  Admin →
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    Hi there,

    This appears to be related to value clamping on the Offset property of the Exposure effect.

    While the value returned from "thisProperty.propertyIndex" is "4", the property itself is limited to numbers between -2 and 2, so the expression value becomes limited to 2.

    What is the desired creative outcome of the expression? Perhaps there is another method to reach your goal.

    Thanks,

    - John, AE QE

  3. 1 vote

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    1 comment  ·  After Effects » Stability  ·  Flag idea as inappropriate…  ·  Admin →
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    Hi Andy,

    Thank you for reporting this issue! We have not yet been able to reproduce the error on our end. For us to further investigate, it would be helpful if you could send us a project file that demonstrates the issue.

    Post a link to your files here, or if you prefer not to post publicly you can send it to aebugs@adobe.com.

    If you send to that address:
    A) Do not send .zip files, they will be blocked; renaming to .thisisazipfile is OK.
    B) Post a comment here when you have sent the email. We'll need to manually check that inbox.

    Thanks again,
    - John, AE QE

  4. 1 vote

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    1 comment  ·  After Effects » User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →
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    Thank you for reporting this issue. Are you experiencing this issue on Windows or macOS? What are the hardware specs of your system? This would appear to be related to your audio device or audio drivers.

    Thanks,
    - John, AE QE

  5. 1 vote

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    1 comment  ·  After Effects » Performance  ·  Flag idea as inappropriate…  ·  Admin →
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    Hi David,

    Thank you for reporting this issue. What operating system are you running and what are the hardware specs of your system? This sounds like it may be hardware/driver related.

    Hope we can help,
    - John, AE QE

  6. 1 vote

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    2 comments  ·  After Effects  ·  Flag idea as inappropriate…  ·  Admin →
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    Hi MysteryPancake,

    Thanks for filing this bug. We are aware of this issue, and there is a workaround currently available. If you add the JSON file to the rendering composition as a layer, the text / data should be rendered correctly in AME.

    Cheers,
    - John, AE QE

  7. 1 vote

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    2 comments  ·  After Effects » Stability  ·  Flag idea as inappropriate…  ·  Admin →
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    Hi Jonathan,

    Are you still experiencing this issue in the latest After Effects Spring 2019 release aka version 16.1.1?

    If so, it would be helpful if you could send us a project file or screen recording that demonstrates the issue.

    Post a link to your files here, or if you prefer not to post publicly you can send it to aebugs@adobe.com.

    If you send to that address:
    A) Do not send .zip files, they will be blocked; renaming to .thisisazipfile is OK.
    B) Post a comment here when you have sent the email. We'll need to manually check that inbox.

    Thanks,
    - John

  8. 1 vote

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    1 comment  ·  After Effects » General  ·  Flag idea as inappropriate…  ·  Admin →
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    Hi MysteryPancake,

    Thank you for reporting this issue! Our developers are now looking into this. Great reference to the JS guide.

    Cheers,

    - John

  9. 8 votes

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    1 comment  ·  After Effects » User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →
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    Hi Steve,

    Would you be able to post a screenshot or screen recording of the behavior you're describing?

    There is a known issue where long lines which are wrapped will be off the bottom of the expression field. A workaround is to set the word wrapping in the Preferences > Scripting & Expressions > Word Wrap to "None". A screenshot could help us confirm whether this is the same issue.

    Note: the Word Wrap preference only applies when the expression is active ( edit mode ), not in the view mode.

    Thanks,
    - John

  10. 2 votes

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    6 comments  ·  After Effects » Performance  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment

    Thank you for reporting this issue! For us to further investigate, it would be helpful if you could send us a project file that demonstrates the issue.

    Post a link to your files here, or if you prefer not to post publicly you can send it to aebugs@adobe.com.

    If you send to that address:
    A) Do not send .zip files, they will be blocked; renaming to .thisisazipfile is OK.
    B) Post a comment here when you have sent the email. We'll need to manually check that inbox.

  11. 1 vote

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    1 comment  ·  After Effects  ·  Flag idea as inappropriate…  ·  Admin →
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    Have you tried the keyboard shortcut "Ctrl/Cmd + \" to bring the window full screen?

  12. 9 votes

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    2 comments  ·  After Effects » User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →
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    Try "Cmd + Shift + H" (macOS) or "Ctrl + Shift + H" (Windows).

    This is the shortcut for "Show Layer Controls" under the View menu, but it also affects "Toggle Mask and Shape Path Visibility" in the Composition panel.

  13. 4 votes

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    Under Review  ·  1 comment  ·  After Effects » General  ·  Flag idea as inappropriate…  ·  Admin →
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    Hi Steven,
    Thank you for bringing this to our attention, we've been able to reproduce the bug thanks to your examples and will be forwarding it to our developers for investigation.

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