Adminpetergaraway (Software Engineer, Adobe DVA)

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  1. 1 vote

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    1 comment  ·  Premiere Rush » Exporting & Sharing  ·  Flag idea as inappropriate…  ·  Admin →
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    Adminpetergaraway (Software Engineer, Adobe DVA) commented  · 

    Thanks for the request Arunesh.

  2. 14 votes

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    2 comments  ·  Premiere Rush » Exporting & Sharing  ·  Flag idea as inappropriate…  ·  Admin →
    Adminpetergaraway (Software Engineer, Adobe DVA) supported this idea  · 
  3. 4 votes

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    0 comments  ·  Premiere Rush » Titles & Graphics  ·  Flag idea as inappropriate…  ·  Admin →
    Adminpetergaraway (Software Engineer, Adobe DVA) supported this idea  · 
  4. 3 votes

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    1 comment  ·  Premiere Rush » Titles & Graphics  ·  Flag idea as inappropriate…  ·  Admin →
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    Adminpetergaraway (Software Engineer, Adobe DVA) commented  · 

    Thanks for your feedback, Martine. We have some improvements coming soon! Keep a lookout for an up coming release :)

    Peter

  5. 3 votes

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    0 comments  ·  Premiere Rush » Titles & Graphics  ·  Flag idea as inappropriate…  ·  Admin →
    Adminpetergaraway (Software Engineer, Adobe DVA) supported this idea  · 
  6. 3 votes

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    0 comments  ·  Premiere Rush » Titles & Graphics  ·  Flag idea as inappropriate…  ·  Admin →
    Adminpetergaraway (Software Engineer, Adobe DVA) supported this idea  · 
  7. 2 votes

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    Adminpetergaraway (Software Engineer, Adobe DVA) supported this idea  · 
  8. 13 votes

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    1 comment  ·  Premiere Rush » Titles & Graphics  ·  Flag idea as inappropriate…  ·  Admin →
    Adminpetergaraway (Software Engineer, Adobe DVA) supported this idea  · 
  9. 3 votes

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    0 comments  ·  Premiere Rush » Titles & Graphics  ·  Flag idea as inappropriate…  ·  Admin →
    Adminpetergaraway (Software Engineer, Adobe DVA) supported this idea  · 
  10. 2 votes

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    Adminpetergaraway (Software Engineer, Adobe DVA) commented  · 

    Thanks for the feedback Wadson. To make sure we understand your request, you want to be able to move, say a video clip without the soundtrack moving with it? Disconnect the relationship between them?

    Look forward to hearing back. Thanks!

    Peter

  11. 3 votes

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    5 comments  ·  Premiere Rush » General  ·  Flag idea as inappropriate…  ·  Admin →
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    Adminpetergaraway (Software Engineer, Adobe DVA) commented  · 

    Hi Logan,

    Can you please send a message to our support team here
    @AdobeCare on Twitter
    @Adobe on Facebook
    adobe.ly/rushsupport User forum

    Thanks,

    Peter

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    Adminpetergaraway (Software Engineer, Adobe DVA) commented  · 

    I sent you a direct message Lacie. We'll get this sorted out!

    PG

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    Adminpetergaraway (Software Engineer, Adobe DVA) commented  · 

    Hello Lacie,

    I think I know what's going on here. You probably have videos that are not the same size (resolution) in your project. The first clip(s) in your project may be 1920x1080, and your middle clip(s) might be slow-mo which are often smaller (1280x720) resolution.

    Here’s how Rush works. The sequence size (resolution) is based on the first video clip you select when creating your project. We're thinking of increasing the scale of the video automatically in the future, but for now, you will need to manually increase the size of the smaller clips using the scale slider in the Transform Inspector or tapping on the monitor pinch zoom the image to increase the size.

    Please let us know if you have any questions about this or feedback!

    Thanks!

    PG

    Adminpetergaraway (Software Engineer, Adobe DVA) supported this idea  · 
  12. 6 votes

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    1 comment  ·  Premiere Rush » Performance & Playback  ·  Flag idea as inappropriate…  ·  Admin →
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    Adminpetergaraway (Software Engineer, Adobe DVA) commented  · 

    Thanks for writing in Zach. Appreciate the request.

  13. 1 vote

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    1 comment  ·  Premiere Rush » Capturing & Managing Media  ·  Flag idea as inappropriate…  ·  Admin →
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    Adminpetergaraway (Software Engineer, Adobe DVA) commented  · 

    Cool idea Vincent! Thanks for writing in.

  14. 22 votes

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    In Progress  ·  1 comment  ·  Premiere Rush » Exporting & Sharing  ·  Flag idea as inappropriate…  ·  Admin →
    Adminpetergaraway (Software Engineer, Adobe DVA) supported this idea  · 
  15. 3 votes

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    1 comment  ·  Premiere Rush » Capturing & Managing Media  ·  Flag idea as inappropriate…  ·  Admin →
    Adminpetergaraway (Software Engineer, Adobe DVA) supported this idea  · 
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    Adminpetergaraway (Software Engineer, Adobe DVA) commented  · 

    Hi Gabriel,

    That's an odd one. Sorry, that's happening. Can you please send us a screen recording so we can see exactly what is going on? That will be helpful in trying to determine the fix.

    Thanks,

    Peter

  16. 0 votes

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    1 comment  ·  Premiere Rush » Exporting & Sharing  ·  Flag idea as inappropriate…  ·  Admin →
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    Adminpetergaraway (Software Engineer, Adobe DVA) commented  · 

    Thanks for letting us know what you think of Rush's pricing model. We appreciate your input and will keep your thoughts in mind.

    Best,

    Peter

  17. 11 votes

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    3 comments  ·  Premiere Rush » Capturing & Managing Media  ·  Flag idea as inappropriate…  ·  Admin →
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    Adminpetergaraway (Software Engineer, Adobe DVA) commented  · 

    Hi Marty!

    Can you tell me what device/computer you are using? Providing a screen recording or at least a screenshot showing the issue would be very helpful. 

    Look forward to hearing back. 

    Peter

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    Adminpetergaraway (Software Engineer, Adobe DVA) commented  · 

    Hi Rob,

    Did you happen to change the filter setting in your Media Browser? Can you please try going to the bottom left of the Media Browser, click on the second button to the right edge of the screen. Make sure all media types is selected.

    If that doesn't work please let me know.

    Thanks,

    PG

    Adminpetergaraway (Software Engineer, Adobe DVA) supported this idea  · 
  18. 1 vote

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    1 comment  ·  Premiere Rush » Performance & Playback  ·  Flag idea as inappropriate…  ·  Admin →
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    Adminpetergaraway (Software Engineer, Adobe DVA) commented  · 

    Hi Alfred,

    Can you please try going to the website of your graphics card and download the latest version of the driver to see if that helps?

    Let us know.

    Peter

  19. 246 votes

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    105 comments  ·  Premiere Rush » Titles & Graphics  ·  Flag idea as inappropriate…  ·  Admin →
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    Adminpetergaraway (Software Engineer, Adobe DVA) commented  · 

    Hi!
    Thanks for the request to add Arabic support to Rush. We are working hard to support as many languages as possible.

    I'll merge your request with the existing one. You will be notified once support is added.

    Thanks for writing in.

    Peter

    Adminpetergaraway (Software Engineer, Adobe DVA) supported this idea  · 
  20. 1 vote

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    1 comment  ·  Premiere Rush » Titles & Graphics  ·  Flag idea as inappropriate…  ·  Admin →
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    Adminpetergaraway (Software Engineer, Adobe DVA) commented  · 

    Hello Mary,

    Can you please send us a screen capture of what you're seeing? There are no watermarks placed in Rush. If you send a screenshot I may be able to explain what's happening.

    Thanks,

    Peter

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