Adminpetergaraway (Software Engineer, Adobe DVA)

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  1. 10 votes

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    3 comments  ·  Premiere Rush » Titles & Graphics  ·  Flag idea as inappropriate…  ·  Admin →
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    Adminpetergaraway (Software Engineer, Adobe DVA) commented  · 

    Ah great! I can reproduce. So not really great but this gives us something to work off of. Sorry, this is happening but it sounds like you have a workaround for the time being.

    We'll look into this right away. Thanks again for the report and help reproducing this issue.

    PG

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    Adminpetergaraway (Software Engineer, Adobe DVA) commented  · 

    Hi Dan,

    I wasn't able to reproduce this issue using a custom font from Anyfont. Can you please provide a few more details about your setup?

    1. What iOS and OS version do you have?
    2. What font is causing the crash?
    3. Are all fonts installed through Anyfont causing Rush to crash?
    4. What method did you use to install the font?

    Thanks for the report and for your help.

    PG

  2. 35 votes

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    8 comments  ·  Premiere Rush » General  ·  Flag idea as inappropriate…  ·  Admin →
    Adminpetergaraway (Software Engineer, Adobe DVA) supported this idea  · 
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    Adminpetergaraway (Software Engineer, Adobe DVA) commented  · 

    Good request Paul! I'll upvote that myself :)

    Best,

    PG

  3. 2 votes

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    1 comment  ·  Premiere Rush » Exporting & Sharing  ·  Flag idea as inappropriate…  ·  Admin →
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    Adminpetergaraway (Software Engineer, Adobe DVA) commented  · 

    Hi Tor,

    As of build 1.0.1 Rush iOS only supports exporting to 1080p30. That's why you're hitting this issue. We're working hard to get 4k exports into the app. In the meantime, you can sync your project to desktop and export 4k from there.

    Sorry for the inconvenience and thanks for the report.

    PG

  4. 3 votes

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    1 comment  ·  Premiere Rush » Performance & Playback  ·  Flag idea as inappropriate…  ·  Admin →
    Adminpetergaraway (Software Engineer, Adobe DVA) supported this idea  · 
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    Adminpetergaraway (Software Engineer, Adobe DVA) commented  · 

    You're right! That's not correct. We have received a few reports where users see a green, pink or purple haze or lines in the Rush Preview Monitor or the exported file. This issue occurs if the Intel display driver is out of date or not compatible with the computer.

    Solution: Install Intel display driver version 25.20.100.6323 from this link:
    https://downloadcenter.intel.com/download/28240/Intel-Graphics-Driver-for-Windows-10?product=80939

    Please let us know if that doesn't solve this issue. Thanks!

    PG

  5. 3 votes

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    3 comments  ·  Premiere Rush » Performance & Playback  ·  Flag idea as inappropriate…  ·  Admin →
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    Adminpetergaraway (Software Engineer, Adobe DVA) commented  · 

    Sorry, you running into this issue. Can you try the following

    1. Quit Rush
    2. Sign out of the Creative Cloud app
    3. Sign back into the Creative Cloud app
    4. Relaunch Rush

    Does this resolve the issue?

    PG

  6. 14 votes

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    Adminpetergaraway (Software Engineer, Adobe DVA) commented  · 

    Ok got it! Good request! Thanks for clarifying.

    PG

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    Adminpetergaraway (Software Engineer, Adobe DVA) commented  · 

    Also here are some helpful tutorials to learn more about Rush
    https://helpx.adobe.com/rush/tutorials.html

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    Adminpetergaraway (Software Engineer, Adobe DVA) commented  · 

    Hi Anthoney,

    You can set the opacity for any clip in Rush. Try this:
    1. Select a clip in the timeline
    2. Open the Transform Inspector
    3. Open the Advanced section
    There's an Opacity slider under the Appearance section

    Let us know if you have any trouble using this feature. Thanks!

    PG

  7. 4 votes

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    3 comments  ·  Premiere Rush » Titles & Graphics  ·  Flag idea as inappropriate…  ·  Admin →
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    Adminpetergaraway (Software Engineer, Adobe DVA) commented  · 

    Appreciate the report Tia! Thanks.

    PG

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    Adminpetergaraway (Software Engineer, Adobe DVA) commented  · 

    Hi Tia,

    Where did you get this title? From Adobe Stock or did you make it in Premiere Pro? Is it possible the background color was accidentally changed to white? Can you change the background color manually?

    I'd be happy to look at the title for you. Please let me know.

    Thanks,

    Peter

    Adminpetergaraway (Software Engineer, Adobe DVA) supported this idea  · 
  8. 22 votes

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    15 comments  ·  Premiere Rush » Audio  ·  Flag idea as inappropriate…  ·  Admin →
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    Adminpetergaraway (Software Engineer, Adobe DVA) commented  · 

    Hi Gerald,

    Thanks for posting. You're correct; there are no panning capabilities in Rush right now. We're exploring ways how we can implement this sort of functionality in a future release. For now, taking the project into Premiere Pro is the solution.

    Can you describe your workflow to us? How can make handling audio powerful yet intuitive to you and the rest of the Rush users?

    Thanks in advance for your feedback. We appreciate your time.

    PG

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  9. 17 votes

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    4 comments  ·  Premiere Rush » Performance & Playback  ·  Flag idea as inappropriate…  ·  Admin →
    Adminpetergaraway (Software Engineer, Adobe DVA) supported this idea  · 
  10. 38 votes

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    Adminpetergaraway (Software Engineer, Adobe DVA) commented  · 

    Hi there,

    You can rotate your clips on iOS by going to the Transform Inspector. Here's how:

    1. On the iPhone, select the clip you want to rotate
    2. Swipe right on the toolbar on the bottom of the screen until you see Transform > Tap on Transform button
    3. Under the Basic section, there's a slider that says Rotation

    Another way to rotate your image is:

    1. Select the clip you want to rotate
    2. Tap on the monitor. You should see a blue bounding box
    3. Use your fingers to rotate the image

    Let us know how this works for you.

    Best,

    PG

    Adminpetergaraway (Software Engineer, Adobe DVA) supported this idea  · 
  11. 2 votes

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    1 comment  ·  Premiere Rush » General  ·  Flag idea as inappropriate…  ·  Admin →
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    Adminpetergaraway (Software Engineer, Adobe DVA) commented  · 

    סליחה על הטירחה. אני מקווה שהתרגום הזה עובד. הודע לנו אם אתה ממשיך להיתקל בבעיות.

    קיבלנו כמה דוחות שבהם משתמשים רואים ערפל ירוק, ורוד או סגול או קווים במעקב תצוגה מקדימה של העומס או בקובץ המיוצא. בעיה זו מתרחשת אם מנהל התקן התצוגה של Intel אינו מעודכן או שאינו תואם למחשב.

    פתרון:

    התקן את גירסת מנהל ההתקן של Intel
    https://downloadcenter.intel.com/download/28240/Intel-Graphics-Driver-for-Windows-10?product=80939

    Adminpetergaraway (Software Engineer, Adobe DVA) supported this idea  · 
  12. 2 votes

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    3 comments  ·  Premiere Rush » Performance & Playback  ·  Flag idea as inappropriate…  ·  Admin →
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    Adminpetergaraway (Software Engineer, Adobe DVA) commented  · 

    Hi Ed,

    Sorry to hear about these issues. I have a few questions to help narrow down what might be happening. Can you please answer the following?

    1. What type of media you're using in your project? What camera shot it? Do you know the resolution is frame rate? e.g., 1080p or 4k? 24, 30 or 60 frames per second?

    2. What export settings are you using? Automatic? Custom?

    3. What computer do you have? What OS is installed?

    Thanks in advance. Look forward to hearing back from you.

    PG

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  13. 2 votes

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    1 comment  ·  Premiere Rush » Getting Started  ·  Flag idea as inappropriate…  ·  Admin →
    Adminpetergaraway (Software Engineer, Adobe DVA) supported this idea  · 
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    Adminpetergaraway (Software Engineer, Adobe DVA) commented  · 

    Hi Gordon,

    Sorry starting out hasn't been going smoothly. A few things you can try:

    1. Quit Rush > Sign out of the Creative Cloud desktop app and then sign back in > Relaunch Rush
    2. Restart your computer

    If you continue to run into any issues after trying these steps please let us know.

    All the best,

    PG

  14. 8 votes

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    3 comments  ·  Premiere Rush » Audio  ·  Flag idea as inappropriate…  ·  Admin →
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    Adminpetergaraway (Software Engineer, Adobe DVA) commented  · 

    Thanks for the suggestion Velda! Keep your eyes out for this work in future updates. We appreciate the feedback.

    PG

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    Adminpetergaraway (Software Engineer, Adobe DVA) commented  · 

    Hi Velda,

    You can apply transitions to an audio clip in Rush today.
    1. Select an audio clip in the timeline,
    2. Open the Transitions Inspector, select the Cross Dissolve transition
    This will apply a transition to the beginning and end of your selected clip. If you want to apply a transition to only one side of the clip, you can drag and drop the transition to the desired position.

    We're thinking of ways how we can make this more clear to users in the future. We would love to hear your ideas on how you'd expect/like this to work.

    Thanks,

    PG and the Rush team

  15. 7 votes

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    Adminpetergaraway (Software Engineer, Adobe DVA) commented  · 

    Hi there!

    On Rush desktop, you can manually drag an asset from the Media Browser to any track in the timeline. Selecting the Add button (as you know) places the asset at the playhead.

    Manually dragging from Media Browser is not currently available on iOS.

    Let us know if you have any questions.

    Best,

    PG

  16. 4 votes

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    3 comments  ·  Premiere Rush » Performance & Playback  ·  Flag idea as inappropriate…  ·  Admin →
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    Adminpetergaraway (Software Engineer, Adobe DVA) commented  · 

    Thanks for the update! Happy editing!

    PG

  17. 2 votes

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    1 comment  ·  Premiere Rush » Audio  ·  Flag idea as inappropriate…  ·  Admin →
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    Adminpetergaraway (Software Engineer, Adobe DVA) commented  · 

    Thanks for checking out Rush!

    You can apply transitions to an audio clip in Rush today.
    1. Select an audio clip in the timeline,
    2. Open the Transitions Inspector, select the Cross Dissolve transition
    This will apply a transition to the beginning and end of your selected clip. If you want to apply a transition to only one side of the clip, you can drag and drop the transition to the desired position.

    We're thinking of ways how we can make this more clear to users in the future. We would love to hear your ideas on how you'd expect/like this to work.

    Thanks,

    PG

  18. 1 vote

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    Under Review  ·  1 comment  ·  Premiere Rush » Working Across Devices  ·  Flag idea as inappropriate…  ·  Admin →
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    Adminpetergaraway (Software Engineer, Adobe DVA) commented  · 

    Hi Kasper,

    Thanks for the report! We're aware of this issue and are looking at ways to resolve this in a future release of Premiere Pro. Stay tuned!

    PG

  19. 1 vote

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    2 comments  ·  Premiere Rush » Audio  ·  Flag idea as inappropriate…  ·  Admin →
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    Adminpetergaraway (Software Engineer, Adobe DVA) commented  · 

    Hi David,

    Sorry Rush is not working as expected for you. Can you please tell us what iPhone model you have and iOS version it's running? Can you also provide some more details about what specifically is not working? Does Rush launch? Can you create a project?

    Thanks in advance. Hope to get you up and running soon!

    PG

  20. 15 votes

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    5 comments  ·  Premiere Rush » Getting Started  ·  Flag idea as inappropriate…  ·  Admin →
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    Adminpetergaraway (Software Engineer, Adobe DVA) commented  · 

    Thanks for the suggestion. Having the option would be nice! For now here's how Rush works. The sequence resolution is based on the first video clip you import into your project. If you want to work in a 1080 sequence, just make sure you select the 1080 clip before selecting a 4k clip.

    Hope this help!

    PG

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