Adminpetergaraway (Software Engineer, Adobe DVA)

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  1. 11 votes
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    4 comments  ·  Premiere Rush » Performance & Playback  ·  Flag idea as inappropriate…  ·  Admin →
    Adminpetergaraway (Software Engineer, Adobe DVA) supported this idea  · 
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    Adminpetergaraway (Software Engineer, Adobe DVA) commented  · 

    Sorry Rush isn't performing well for you. I would like to try to help understand what’s causing the issues. Can you please answer a few questions?

    1. Can you share your system specs (CPU, GPU, OS, etc)?
    2. What type of video clips are in your project and from what camera (4k, 1080 clips)?
    3. What steps did you perform before the app crashed?

    Thanks in advance for the information.

    PG

  2. 33 votes
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  3. 2 votes
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    Adminpetergaraway (Software Engineer, Adobe DVA) supported this idea  · 
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    Adminpetergaraway (Software Engineer, Adobe DVA) commented  · 

    Hi,

    Thanks for the feedback. We're exploring ways to make archiving projects/media easier in the future. No timeline yet but it's on our radar. We understand the value.

    With that said, you can offline your media. With a synced project, you can simply delete the local project, and leave the project in the cloud. You can take your media and save it to your external drive for archival.

    Hope this helps for now.

    Best,

    PG

  4. 3 votes
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    Adminpetergaraway (Software Engineer, Adobe DVA) supported this idea  · 
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    Adminpetergaraway (Software Engineer, Adobe DVA) commented  · 

    Thanks for trying out Rush Peter and for your feedback. We want your experience using Rush to be a pleasure so sorry it wasn't performing how you expected. We're constantly working on increasing performance. Updates are coming so; please keep a lookout for those.

    Rush saves your project automatically so you do not need to worry about hitting the save button.

    If Rush continues to not meeting your expectations let us know and I'd be happy to try to find out why that's happening.

    All the best,

    PG

  5. 86 votes
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    12 comments  ·  Premiere Rush » General  ·  Flag idea as inappropriate…  ·  Admin →
    Adminpetergaraway (Software Engineer, Adobe DVA) supported this idea  · 
  6. 264 votes
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    26 comments  ·  Premiere Rush » Titles & Graphics  ·  Flag idea as inappropriate…  ·  Admin →
    Adminpetergaraway (Software Engineer, Adobe DVA) supported this idea  · 
  7. 3 votes
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    Adminpetergaraway (Software Engineer, Adobe DVA) supported this idea  · 
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    Adminpetergaraway (Software Engineer, Adobe DVA) commented  · 

    Hi Abel,

    Can you share a screen grab of the issue you're seeing? Is this happing in the Media Browser or Timeline? What iOS device do you have?

    Thanks in advance for the additional info.

    Best,

    PG

  8. 2 votes
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    1 comment  ·  Premiere Rush » Exporting & Sharing  ·  Flag idea as inappropriate…  ·  Admin →
    Adminpetergaraway (Software Engineer, Adobe DVA) supported this idea  · 
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    Adminpetergaraway (Software Engineer, Adobe DVA) commented  · 

    Hi Jeff,

    Can you tell us what the issue is specifically? Are you getting an error? Are you on Mac, Win, iOS? What's the OS/iOS version?

    Thanks,

    PG

  9. 3 votes
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    Adminpetergaraway (Software Engineer, Adobe DVA) supported this idea  · 
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    Adminpetergaraway (Software Engineer, Adobe DVA) commented  · 

    Thanks for the feedback. Will update the team.

    Best,

    PG

  10. 92 votes
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    37 comments  ·  Premiere Rush » Titles & Graphics  ·  Flag idea as inappropriate…  ·  Admin →
    Adminpetergaraway (Software Engineer, Adobe DVA) supported this idea  · 
  11. 188 votes
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    20 comments  ·  Premiere Rush » Color  ·  Flag idea as inappropriate…  ·  Admin →
    Adminpetergaraway (Software Engineer, Adobe DVA) supported this idea  · 
  12. 322 votes
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  13. 433 votes
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    Adminpetergaraway (Software Engineer, Adobe DVA) supported this idea  · 
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    Adminpetergaraway (Software Engineer, Adobe DVA) commented  · 

    Thanks for the request Jamison! I'm going to merge this with another request for better tracking.

    Please upvote the request!

    Thanks,

    PG

  14. 2 votes
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    1 comment  ·  Premiere Rush » General  ·  Flag idea as inappropriate…  ·  Admin →
    Adminpetergaraway (Software Engineer, Adobe DVA) supported this idea  · 
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    Adminpetergaraway (Software Engineer, Adobe DVA) commented  · 

    Thanks for the feedback and suggestions H. Cogan.

    We have lots of great stuff in the works! Keep checking out the updates.

    Best,

    PG

  15. 4 votes
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    2 comments  ·  Premiere Rush » Color  ·  Flag idea as inappropriate…  ·  Admin →
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    Adminpetergaraway (Software Engineer, Adobe DVA) commented  · 

    Hi Lewpan,

    These are good suggestions. Would you be willing to separate these into two requests so other users can vote on them individually and we can track the demand better?

    Curious what your workflow is to need to change the framerate of a video?

    Thanks!

    PG

    Adminpetergaraway (Software Engineer, Adobe DVA) supported this idea  · 
  16. 841 votes
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  17. 2 votes
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    1 comment  ·  Premiere Rush » Audio  ·  Flag idea as inappropriate…  ·  Admin →
    Adminpetergaraway (Software Engineer, Adobe DVA) supported this idea  · 
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    Adminpetergaraway (Software Engineer, Adobe DVA) commented  · 

    Hi Jessica,

    To add a music to your project, please try the following
    1. Tap on the blue plus button
    2. Select Media from the menu
    3. Select Audio (this is music

    You should see options to add music from your local library or from the Rush Soundtracks which are included for free

    Does this help? If not, please let us know if you have any more questions.

    Best,

    PG

  18. 4 votes
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    1 comment  ·  Premiere Rush » Capturing & Managing Media  ·  Flag idea as inappropriate…  ·  Admin →
    Adminpetergaraway (Software Engineer, Adobe DVA) supported this idea  · 
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    Adminpetergaraway (Software Engineer, Adobe DVA) commented  · 

    Hi Bolat,

    If the project is deleted from Rush, Rush should not retain that data. Do you have other projects saved in Rush?

    Let us know and we'd be happy to work with you to resolve this issue.

    Best,

    PG

  19. 9 votes
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    1 comment  ·  Premiere Rush » Capturing & Managing Media  ·  Flag idea as inappropriate…  ·  Admin →
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    Adminpetergaraway (Software Engineer, Adobe DVA) commented  · 

    Hi Rob,

    Did you happen to change the filter setting in your Media Browser? Can you please try going to the bottom left of the Media Browser, click on the second button to the right edge of the screen. Make sure all media types is selected.

    If that doesn't work please let me know.

    Thanks,

    PG

    Adminpetergaraway (Software Engineer, Adobe DVA) supported this idea  · 
  20. 7 votes
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    3 comments  ·  Premiere Rush » Getting Started  ·  Flag idea as inappropriate…  ·  Admin →
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    Adminpetergaraway (Software Engineer, Adobe DVA) commented  · 

    Hello,

    Sorry to hear Rush is performing well for you. When you say "slow to load" are you referring to when Rush the app is loading or when you're importing media into your project or something else?

    Thanks! Hope we can improve this for you.

    PG

    Adminpetergaraway (Software Engineer, Adobe DVA) supported this idea  · 

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