Adminpetergaraway (Software Engineer, Adobe DVA)

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  1. 2 votes
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    0 comments  ·  Premiere Rush » Exporting & Sharing  ·  Flag idea as inappropriate…  ·  Admin →
    Adminpetergaraway (Software Engineer, Adobe DVA) supported this idea  · 
  2. 2 votes
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    0 comments  ·  Premiere Rush » Exporting & Sharing  ·  Flag idea as inappropriate…  ·  Admin →
    Adminpetergaraway (Software Engineer, Adobe DVA) supported this idea  · 
  3. 4 votes
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    0 comments  ·  Premiere Rush » Exporting & Sharing  ·  Flag idea as inappropriate…  ·  Admin →
    Adminpetergaraway (Software Engineer, Adobe DVA) supported this idea  · 
  4. 1 vote
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    1 comment  ·  Premiere Rush » General  ·  Flag idea as inappropriate…  ·  Admin →
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    Adminpetergaraway (Software Engineer, Adobe DVA) commented  · 

    Hello Flavia,

    Can you tell us what the issue is? Are you getting an error dialog? Can you share a screengrab?

    Thanks,

    Peter

  5. 1 vote
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    2 comments  ·  Premiere Rush » Color  ·  Flag idea as inappropriate…  ·  Admin →
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    Adminpetergaraway (Software Engineer, Adobe DVA) commented  · 

    Hi Kathryn,

    Thanks for writing in libraries are not currently available on desktop. You can access your libraries on mobile.

    Here's the workflow (not ideal but it's a solution on mobile for the time being):

    1. Go to color.adobe.com > Sign in with your Adobe ID
    2. Go to the Create tab
    3. Select the exact color scheme you want (manually enter any color values)
    4. In the top right of the screen add the color theme to a library > Save
    5. From Rush on iOS, go to the color pick > Select My Library

  6. 2 votes
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    Adminpetergaraway (Software Engineer, Adobe DVA) commented  · 

    Thanks for the request! Are you referring to setting keyframes to zoom in/out of an image?

    Thanks,

    Peter

  7. 101 votes
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    Adminpetergaraway (Software Engineer, Adobe DVA) commented  · 

    Thanks so much for your feedback. I'll merge your request with others that are looking for chroma key support.

    All the best,
    Peter

    Adminpetergaraway (Software Engineer, Adobe DVA) supported this idea  · 
  8. 13 votes
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    19 comments  ·  Premiere Rush » Audio  ·  Flag idea as inappropriate…  ·  Admin →
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    Adminpetergaraway (Software Engineer, Adobe DVA) commented  · 

    Hello all,

    Sorry, you're encountering an audio sync issue. Would you mind giving us a bit more information so we can understand the problem? We can work with you to try to resolve this issue.

    It should only take you a couple of minutes.
    adobe.ly/rushbug

    Thanks,

    Peter

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    Adminpetergaraway (Software Engineer, Adobe DVA) commented  · 

    Hi All - There was a new update of Rush today 1.2.1 that we believe will resolve the audio sync issues for many of you. If you continue to experience audio sync problems, please fill out this form here and provide as much detail as possible.

    We really want to get this resolved for everyone!

    adobe.ly/rushbug

    All the best!

    Peter

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    Adminpetergaraway (Software Engineer, Adobe DVA) commented  · 

    Hi!

    Audio out of sync should not be happening. We would like to investigate this further. Could you please fill out the information here so we can look into this issue for you and hopefully get it resolved right away?

    adobe.ly/rushbug

    Providing us a sample file would be very helpful.

    Thank you!

    Peter

    Adminpetergaraway (Software Engineer, Adobe DVA) supported this idea  · 
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    Adminpetergaraway (Software Engineer, Adobe DVA) commented  · 

    Hi All,

    Audio out of sync should not be happening. We would like to investigate this further. Could you please fill out the information here so we can look into this issue for you and hopefully get it resolved right away?

    http://adobe.ly/rushbug

    Sorry for the inconvenience.

    Peter

  9. 2 votes
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    2 comments  ·  Premiere Rush » Exporting & Sharing  ·  Flag idea as inappropriate…  ·  Admin →
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    Adminpetergaraway (Software Engineer, Adobe DVA) commented  · 

    Hello Thomas,

    Thanks for letting us know. We made changes in 1.5.5 to address this issue.

    Can you confirm that both your iPhone and iPad have 1.5.5 installed? Was your project created in 1.5.5 or 1.5.4 or an earlier version?

    Thanks,

    Peter

  10. 1 vote
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    Adminpetergaraway (Software Engineer, Adobe DVA) commented  · 

    Hello 直之 岩田,

    Thanks for your suggestion. We're certainly looking at ways to improve this workflow in future releases.

    Thanks again for writing in.

    Peter

  11. 260 votes
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    56 comments  ·  Premiere Rush » Capturing & Managing Media  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Everyone! You asked for it, and we’re going to deliver. Work has begun on support for iOS Files. We cannot provide a specific date, but we’re working hard to get this highly requested feature out as soon as possible. Stay tuned for an update when this feature is available.

    Happy editing!

    From the Rush team

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    Adminpetergaraway (Software Engineer, Adobe DVA) commented  · 

    Thanks for the request, Martin. We're working on getting this to you now.

    Stand by,

    Peter

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    Adminpetergaraway (Software Engineer, Adobe DVA) commented  · 

    Hi Gil! Another great request. We have this in the works. Hoping to deliver it soon.

    Best,

    Peter

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    Adminpetergaraway (Software Engineer, Adobe DVA) commented  · 

    Thanks for the feedback John and Pete! Adding iOS Files support should make this workflow pretty seamless. I've merged this thread to the existing request.

    Thanks again,

    Peter

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    Adminpetergaraway (Software Engineer, Adobe DVA) commented  · 

    Thanks for the feedback, David. We know this iOS Files support is very important. I've added your request to the existing thread.

    Stand by....

    Adminpetergaraway (Software Engineer, Adobe DVA) supported this idea  · 
  12. 8 votes
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    1 comment  ·  Premiere Rush » Capturing & Managing Media  ·  Flag idea as inappropriate…  ·  Admin →
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    Adminpetergaraway (Software Engineer, Adobe DVA) commented  · 

    Hello Warren,

    Is this request for desktop or iOS or Android?

    External devices should work on Windows and Mac computers. We're on adding support for iOS Files now which will allow external drive support.

    Let us know what you're after.

    Best,

    Peter

  13. 2 votes
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    Adminpetergaraway (Software Engineer, Adobe DVA) commented  · 

    Hi Meghan,

    Thanks for writing in. Can you provide a few more details about your request?

    Where did you create the transitions you would like to import?

    Thanks,

    Peter

  14. 1 vote
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    Adminpetergaraway (Software Engineer, Adobe DVA) commented  · 

    Thanks for the feedback Gil!

  15. 111 votes
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    24 comments  ·  Premiere Rush » General  ·  Flag idea as inappropriate…  ·  Admin →
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    Adminpetergaraway (Software Engineer, Adobe DVA) commented  · 

    Thanks for the request llona. We totally agree that would be an awesome addition to Rush. Merging your request to another one we're actively tracking.

    Happy editing!

    Peter

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    Adminpetergaraway (Software Engineer, Adobe DVA) commented  · 

    Hi Chuck and Landon,

    Thanks for your feedback. Yes, we know editing text on smaller iOS devices can be difficult, and we're currently exploring ways how to improve the behavior. Adding an input is a good idea! Please stay tuned for updates on this.

    Not ideal, but a workaround you can do is temporarily increase the size of the title so that the text fields are larger. Once you have the look you want, you can scale the title back down to the desired size.

    Again, we appreciate the feedback!

    PG

    Adminpetergaraway (Software Engineer, Adobe DVA) supported this idea  · 
  16. 1 vote
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    1 comment  ·  Premiere Rush » Performance & Playback  ·  Flag idea as inappropriate…  ·  Admin →
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    Adminpetergaraway (Software Engineer, Adobe DVA) commented  · 

    Hi Nora,

    Sorry Rush is crashing. Are you trying to import clips that were recorded on your phone or from another source?

    A few things to try:

    1. Hard Reset Your iPhone:
    a. Press and release the Volume Up button quickly.
    b. Press and release the Volume Down button quickly.
    c. Lastly, press and hold the Side button for a few seconds until you see the Apple logo.

    2. Reinstall Rush

    Let us know if that helps.

    Peter

  17. 1 vote
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    2 comments  ·  Premiere Rush » Exporting & Sharing  ·  Flag idea as inappropriate…  ·  Admin →
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    Adminpetergaraway (Software Engineer, Adobe DVA) commented  · 

    Hi James,

    Sorry Rush isn't working correctly with the latest update. Can you fill out this link here so we can collect a few more details? It should only take you a couple of minutes.

    adobe.ly/rushbug

    Thanks!

    Peter

  18. 4 votes
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    2 comments  ·  Premiere Rush » Getting Started  ·  Flag idea as inappropriate…  ·  Admin →
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    Adminpetergaraway (Software Engineer, Adobe DVA) commented  · 

    Hi Peter!

    Rush should support p2 colour space. Is it possible your image is larger than 4k? There's currently a limit on higher resolution images. Try downsizing your image and if that does not help let me know and I'll look further into the issue.

    Thanks!

    Peter

  19. 1 vote
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    1 comment  ·  Premiere Rush » Exporting & Sharing  ·  Flag idea as inappropriate…  ·  Admin →
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    Adminpetergaraway (Software Engineer, Adobe DVA) commented  · 

    Hi Sorin,

    Can you provide additional details about what the issue is? I want to make sure I understand what you mean by "splitting the video at every 3 seconds" so I can try to help you.

    Maybe providing a link to view the video would be helpful.

    Thanks,

    Peter

  20. 92 votes
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    21 comments  ·  Premiere Rush » Working Across Devices  ·  Flag idea as inappropriate…  ·  Admin →
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    Adminpetergaraway (Software Engineer, Adobe DVA) commented  · 

    I like the way you're thinking Anissa :) Unfortunately, we can't use the same functionality (code). We need to write everything from scratch.

    We'll keep this thread up to date as progress is made.

    Best,

    Peter

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    Adminpetergaraway (Software Engineer, Adobe DVA) commented  · 

    Hi M-A Quessy - Google drive is available on the desktop (Mac/Windows) if you install the Google Drive app.

    https://www.google.com/drive/download/

    We're still in the process of adding support on mobile devices.

    Best,

    Peter

    Adminpetergaraway (Software Engineer, Adobe DVA) supported this idea  · 
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