Adminpetergaraway
(Software Engineer, Adobe DVA)
My feedback
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7 votes4 comments · Premiere Rush » Editing in the Timeline & Preview Monitor · Flag idea as inappropriate… · Admin →Adminpetergaraway
(Software Engineer, Adobe DVA)
supported this idea
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2 votesAdminpetergaraway
(Software Engineer, Adobe DVA)
supported this idea
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3 votes
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1 vote
Glad you're enjoying Rush! Thanks for the feedback :)
Peter
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3 votes
Hi Thomas,
I want to make sure I understand your request. Do you want to save projects to a USB/external drive or do you want to import your media from a USB/external drive?
Thanks,
Peter
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1 vote
Hi Valerie,
Sorry, your projects are not appearing. Can you provide a few more details?
1. What version of Rush do you currently have installed?
2. When you signed out of Rush, did you sign back in using the same login information?
3. Did you update or delete Rush (and then reinstall) before logging in?
4. Do you have your projects synced to Creative Cloud or were they local only?
5. Have you tried being connected to WiFi and also cellular service?I hope we can sort this out for you ASAP.
Peter
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3 votes
Hi Scott,
It's possible your VPN connect caused this issue? Have you tried to disable VPN to see if it works?
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1 vote
Hi iwata,
Are you still experiencing this issue? If so, can you please file a report here
adobe.ly/rushbug
Sorry for the trouble!
Peter
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1 vote1 comment · Premiere Rush » Adobe Ecosystem (Compatibility with Premiere Pro, Adobe Stock, Adobe Fonts, etc.) · Flag idea as inappropriate… · Admin →
Hi Eric,
A few things you can try
1. Make sure you have the same version of the Creative Cloud desktop app on both computers.
2. Make sure you have the same version of Rush on both computer.
3. Make sure signed in using the same Adobe ID on Creative Cloud/Rush appIf you're still experiencing issues please reach out to us here
Support forum link: adobe.ly/rushsupport
@AdobeVideo on Twitter
@AdobeCare on Twitter
@Adobe on FacebookBest,
Peter
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59 votes
Hi Robert,
Sorry Rush is crashing on export. Would you mind giving us a bit more information so we can understand why you are seeing this issue?
It should only take you a couple of minutes.
adobe.ly/rushbug
Thanks,
PeterIf anyone is having trouble exporting their video please reach out to our support team here
Support forum link: adobe.ly/rushsupport
@AdobeVideo on Twitter
@Adobe on FacebookBest,
Peter
Hi!,
Sorry Rush isn't performing well for you. I would like to try to help understand what’s causing the issues. Can you please answer a few questions?
1. What device and iOS version do you have?
2. What type of video do you have? 4k, 1080 clips? Long? Short?
3. Do you have plenty of free storage space on your devices?Thanks in advance for the information.
PG
Adminpetergaraway
(Software Engineer, Adobe DVA)
supported this idea
·
Hello,
Sorry Rush isn't performing well for you. I would like to try to help understand what’s causing the issues. Can you please answer a few questions?
1. What device and iOS do you have?
2. What type of video do you have? 4k, 1080 clips? Long? Short?
3. Do you have plenty of free storage space on your devices?Thanks in advance for the information.
PG
Hi Lauren,
Sorry Rush hasn't been running smoothly. Can you provide a few more details?
1. What type of clips are you using? 4k, 1080p?
2. What steps did you take that led to the crash?
3. Can you include a screenshot of your project so I can see what it looks like?Thanks!
PG
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1 vote
Hi Deepak,
Thanks for writing in. You can choose whether you want Rush to sync your projects and media or not. If you do not want your projects/media to sync, just uncheck the " Sync with CC" checkbox when you create a new project.
Check out this page for more details about how syncing works in Rush.
Thanks,
Peter
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2 votes
Hi Mamdouh,
Thanks for your feedback. The exported media should not look bad. We'd love to help understand why this is happening. Can you please head to our support forum or social channels:
Support forum link: adobe.ly/rushsupport
@AdobeVideo on Twitter
@Adobe on FacebookThanks,
Peter
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1 vote
Hi!
Thanks for writing in. VOB files are not edit-friendly files. Most editing software do not support VOB as the performance and quality are bad. There are a few options to convert them to mp4.
or
https://www.freemake.com/how_to/free_vob_converter
Hope this helps!
Peter
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1 vote
Hi Mr. Panda
Thanks for writing in. Can you please give some more details on your request? What would you like to be fast?
Thanks,
Peter
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1 vote
Hi bpete,
Can you confirm you do not see the scissors icon if you scroll to the way to the right on the bottom toolbar? The icon is between the Transform and the Duplicate buttons.
Thanks,
Peter
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2 votes1 comment · Premiere Rush » Adobe Ecosystem (Compatibility with Premiere Pro, Adobe Stock, Adobe Fonts, etc.) · Flag idea as inappropriate… · Admin →
Hi!
Thanks for the request. For clarity, are you looking for your media to be saved to iCloud or the ability to import your media from iCloud?
Thanks!
Peter
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1 vote
Hi John,
Thanks for taking the time to write in. We definitely want your experience in Rush to be enjoyable. It's difficult to have a conversation here in UserVoice. Can you please head to our support forum or social channels and provide some more details about your system and exactly what you're seeing? Screen recordings are super helpful!
Here's where you can find us
support forum link: adobe.ly/rushsupport
@AdobeVideo on Twitter
@Adobe on FacebookThanks,
Peter
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2 votes
Hey Thomas,
Thanks for your feedback. We're working on adding support to detach audio from your AV clip. You can add your vote for that feature here: https://adobe-video.uservoice.com/forums/916423/suggestions/35728453
You can also create L and J cuts today (might help you). Here's how.
1. Select your AV clip
2. Tap on the Expand Audio button
3. Trim the Audio independentlyYou can't trim it completely away but you can trim to 1 frame.
Hope this helps a bit!
Best,
Peter
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1 vote1 comment · Premiere Rush » Editing in the Timeline & Preview Monitor · Flag idea as inappropriate… · Admin →
Thanks for the feedback, Will. Do you want to see the trim handles thinner or the border around the whole clip or both?
Thanks again!
Peter
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1 vote
Hi!
That sounds like a bug. Would you mind giving us a bit more information so we can understand why you are seeing this issue?
It should only take you a couple of minutes.
adobe.ly/rushbug
Thanks,
Peter
Hello!
You can apply transitions to an audio clip. Here's how
1. Select an audio clip in the timeline
2. Open the Transitions Inspector, select any of the transitions
This will apply a transition to the beginning and end of your selected clip. If you want to apply a transition to only one side of the clip, you can drag and drop the transition to the desired position.
We're thinking of ways how we can make this more clear to users in the future. We would love to hear your ideas on how you'd expect/like this to work.
Thanks,
Peter