Adminpetergaraway
(Software Engineer, Adobe DVA)
My feedback
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22 votes
An error occurred while saving the comment Adminpetergaraway
(Software Engineer, Adobe DVA)
supported this idea
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2 votes
An error occurred while saving the comment Hi Jacob,
Can you please explain what you're trying to do?
You can add music to your projects by selecting the blue plus button and select "Media" to choose from your own music or select "Audio" to choose from Rush supplied soundtracks.
Hope this helps!
Peter
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1 vote
An error occurred while saving the comment Hi Julio!
Are you wanting to increase and lower the volume at specific areas in your audio or just at the start and end of the clip?
If you want to apply at the start or end of the clip, select the audio clip and apply any transition. You can also split a clip and apply a transition to either side of the clip to provide an audio fade to a specific area.
Let us know if that is helpful.
Best,
Peter
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1 vote3 comments · Premiere Rush » Transitions, Effects, & Animation · Flag idea as inappropriate… · Admin →
An error occurred while saving the comment Hi Rhai,
Can you tell us a little more about what you're looking for? Rush has 15 transitions to choose from. Including Wipe, Dissolve, Slide and Push.
Happy to hear how we can make the experience better.
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3 votes
An error occurred while saving the comment I'm sorry Rush is only showing black in the monitor. There could be a few reasons for this. I'd try updating to the latest GPU driver your system supports. I would also try restarting your system. After trying those things, if you are still experiencing these issues, please reach out to our support team with your system information and specific steps on how to reproduce the problem.
Rush support:
@AdobeCare on Twitter
@Adobe on Facebook
(800) 833-6687Thanks,
Peter
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0 votes
An error occurred while saving the comment I'm sorry Rush is having export issues for you. Can you please reach out to our support team with your system information and specific steps on how to reproduce the problem?
Rush support:
@AdobeCare on Twitter
@Adobe on Facebook
(800) 833-6687Thanks,
Peter
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4 votes
An error occurred while saving the comment Hi Viswa!
Thanks for writing in. Can you please give some more detail on what you would like to see? Rush has color controls and filters.
let us know what else you want to see.
Best,
Peter
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6 votes
An error occurred while saving the comment Hello Karam,
Can you please provide more details about what you're looking for?
Thanks,
Peter
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1 vote2 comments · Premiere Rush » Editing in the Timeline & Preview Monitor · Flag idea as inappropriate… · Admin →
An error occurred while saving the comment Good day Susan. Can you send a screengrab/recording of the problem? You can also try to reinstall the app to see if the resolves the issue.
Thanks,
Peter
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5 votes
An error occurred while saving the comment Hi Laura - Can you please reach out to our support team?
Rush support:
@AdobeCare on Twitter
@Adobe on Facebook
(800) 833-6687Thanks,
Peter
An error occurred while saving the comment Hi Marc,
Thanks for the response. Someone should be reaching out to you directly if they haven't already.
Best,
PG
Adminpetergaraway
(Software Engineer, Adobe DVA)
supported this idea
·
An error occurred while saving the comment Hi Marc
I also would expect the previous destination you selected to be remembered. I'd like to get the added to the app. If you'd like, you can make a sperate feature request from this so that others can vote for it as well.
For the missing media issue. I have a few questions.
1. Can you reproduce this issue? Always? Sometimes?
2. Was this a synced project?
3. Have you tried to sign out and back into the Create Cloud desktop app?Sorry for the hassle here. Hope we solve this.
PG
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1 vote
An error occurred while saving the comment I'm sorry for the poor experience Mario. I'm not sure why that's happening. Can you please reach out to our support team?
Rush support:
@AdobeCare on Twitter
@Adobe on Facebook
# (800) 833-6687Thanks,
Peter
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5 votes
An error occurred while saving the comment Hi Seoha,
That's odd. This is going to sound obvious but have you verified your internet connection?
Have you tried waiting 30 seconds or more?
Signing out and back in?Let us know and we'll look into it. Haven't seen that issue yet.
Thanks for the report!
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1 vote
An error occurred while saving the comment Hi Subhash,
Can you please provide more details
1. What device do you have?
2. What OS and Rush version?
3. What steps are you taking to make this issue occur?Thanks,
Peter
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1 vote
An error occurred while saving the comment Hello! Can you try the following:
Go to the Help menu in Rush to sign out
Quit Rush
Relaunch Rush, and sign in from there
Let us know if that helps. Thanks!
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1 vote
An error occurred while saving the comment Hi Joel,
Sorry about the stability issues you've encountered these issues in recent builds.
Can you please provide the files that have caused issues in Rush? I'd be happy to take a look at these issues.
Thank you,
Peter
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5 votes
An error occurred while saving the comment This sounds cool! Can you tell us a little bit about how it works?
Thanks!
Peter
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2 votes
An error occurred while saving the comment Thanks for the report, Kellie. We're aware of this issue. For now, the easiest workaround is manually entering in 90 degrees.
You can do this by tapping on the value and typing in 90 then Enter.
Hope this helps!
Peter
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158 votes
An error occurred while saving the comment Thank you for your feedback and for taking the time to write.
Adminpetergaraway
(Software Engineer, Adobe DVA)
supported this idea
·
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3 votes
An error occurred while saving the comment Hi William - Can you please send a screen recording of this issue? Thanks!
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3 votes
An error occurred while saving the comment Appreciate the feedback. Can you provide some more details on how you would like crop to work in Rush?
Thanks!
Peter
Hello,
We're sorry for this inconvenience. We're working as fast as we can to add support to the latest HDR format from Apple. For now, the solution is to disable HDR format in your device's Settings.
Open Settings > Camera > Record Video, then toggle off the switch next to "HDR Video."
Thank you,
Peter