Adminpetergaraway (Software Engineer, Adobe DVA)

My feedback

  1. 22 votes
    Sign in Sign in with Adobe ID
    Signed in as (Sign out)

    We’ll send you updates on this idea

    13 comments  ·  Premiere Rush » Import  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    Adminpetergaraway (Software Engineer, Adobe DVA) commented  · 

    Hello,

    We're sorry for this inconvenience. We're working as fast as we can to add support to the latest HDR format from Apple. For now, the solution is to disable HDR format in your device's Settings.

    Open Settings > Camera > Record Video, then toggle off the switch next to "HDR Video."

    Thank you,

    Peter

    Adminpetergaraway (Software Engineer, Adobe DVA) supported this idea  · 
  2. 2 votes
    Sign in Sign in with Adobe ID
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Premiere Rush » Audio  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    Adminpetergaraway (Software Engineer, Adobe DVA) commented  · 

    Hi Jacob,

    Can you please explain what you're trying to do?

    You can add music to your projects by selecting the blue plus button and select "Media" to choose from your own music or select "Audio" to choose from Rush supplied soundtracks.

    Hope this helps!

    Peter

  3. 1 vote
    Sign in Sign in with Adobe ID
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Premiere Rush » Audio  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    Adminpetergaraway (Software Engineer, Adobe DVA) commented  · 

    Hi Julio!

    Are you wanting to increase and lower the volume at specific areas in your audio or just at the start and end of the clip?

    If you want to apply at the start or end of the clip, select the audio clip and apply any transition. You can also split a clip and apply a transition to either side of the clip to provide an audio fade to a specific area.

    Let us know if that is helpful.

    Best,

    Peter

  4. 1 vote
    Sign in Sign in with Adobe ID
    Signed in as (Sign out)

    We’ll send you updates on this idea

    An error occurred while saving the comment
    Adminpetergaraway (Software Engineer, Adobe DVA) commented  · 

    Hi Rhai,

    Can you tell us a little more about what you're looking for? Rush has 15 transitions to choose from. Including Wipe, Dissolve, Slide and Push.

    Happy to hear how we can make the experience better.

  5. 3 votes
    Sign in Sign in with Adobe ID
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Premiere Rush » Getting Started  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    Adminpetergaraway (Software Engineer, Adobe DVA) commented  · 

    I'm sorry Rush is only showing black in the monitor. There could be a few reasons for this. I'd try updating to the latest GPU driver your system supports. I would also try restarting your system. After trying those things, if you are still experiencing these issues, please reach out to our support team with your system information and specific steps on how to reproduce the problem.

    Rush support:
    @AdobeCare on Twitter
    @Adobe on Facebook
    (800) 833-6687

    Thanks,

    Peter

  6. 0 votes
    Sign in Sign in with Adobe ID
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Premiere Rush » Performance & Playback  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    Adminpetergaraway (Software Engineer, Adobe DVA) commented  · 

    I'm sorry Rush is having export issues for you. Can you please reach out to our support team with your system information and specific steps on how to reproduce the problem?

    Rush support:
    @AdobeCare on Twitter
    @Adobe on Facebook
    (800) 833-6687

    Thanks,

    Peter

  7. 4 votes
    Sign in Sign in with Adobe ID
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Premiere Rush » Color  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    Adminpetergaraway (Software Engineer, Adobe DVA) commented  · 

    Hi Viswa!

    Thanks for writing in. Can you please give some more detail on what you would like to see? Rush has color controls and filters.

    let us know what else you want to see.

    Best,

    Peter

  8. 6 votes
    Sign in Sign in with Adobe ID
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Premiere Rush » Import  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    Adminpetergaraway (Software Engineer, Adobe DVA) commented  · 

    Hello Karam,

    Can you please provide more details about what you're looking for?

    Thanks,

    Peter

  9. 1 vote
    Sign in Sign in with Adobe ID
    Signed in as (Sign out)

    We’ll send you updates on this idea

    An error occurred while saving the comment
    Adminpetergaraway (Software Engineer, Adobe DVA) commented  · 

    Good day Susan. Can you send a screengrab/recording of the problem? You can also try to reinstall the app to see if the resolves the issue.

    Thanks,

    Peter

  10. 5 votes
    Sign in Sign in with Adobe ID
    Signed in as (Sign out)

    We’ll send you updates on this idea

    8 comments  ·  Premiere Rush » General  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    Adminpetergaraway (Software Engineer, Adobe DVA) commented  · 

    Hi Laura - Can you please reach out to our support team?

    Rush support:
    @AdobeCare on Twitter
    @Adobe on Facebook
    (800) 833-6687

    Thanks,

    Peter

    An error occurred while saving the comment
    Adminpetergaraway (Software Engineer, Adobe DVA) commented  · 

    Hi Marc,

    Thanks for the response. Someone should be reaching out to you directly if they haven't already.

    Best,

    PG

    Adminpetergaraway (Software Engineer, Adobe DVA) supported this idea  · 
    An error occurred while saving the comment
    Adminpetergaraway (Software Engineer, Adobe DVA) commented  · 

    Hi Marc

    I also would expect the previous destination you selected to be remembered. I'd like to get the added to the app. If you'd like, you can make a sperate feature request from this so that others can vote for it as well.

    For the missing media issue. I have a few questions.

    1. Can you reproduce this issue? Always? Sometimes?
    2. Was this a synced project?
    3. Have you tried to sign out and back into the Create Cloud desktop app?

    Sorry for the hassle here. Hope we solve this.

    PG

  11. 1 vote
    Sign in Sign in with Adobe ID
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Premiere Rush » Exporting & Sharing  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    Adminpetergaraway (Software Engineer, Adobe DVA) commented  · 

    I'm sorry for the poor experience Mario. I'm not sure why that's happening. Can you please reach out to our support team?

    Rush support:
    @AdobeCare on Twitter
    @Adobe on Facebook
    # (800) 833-6687

    Thanks,

    Peter

  12. 5 votes
    Sign in Sign in with Adobe ID
    Signed in as (Sign out)

    We’ll send you updates on this idea

    5 comments  ·  Premiere Rush » Titles & Graphics  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    Adminpetergaraway (Software Engineer, Adobe DVA) commented  · 

    Hi Seoha,

    That's odd. This is going to sound obvious but have you verified your internet connection?
    Have you tried waiting 30 seconds or more?
    Signing out and back in?

    Let us know and we'll look into it. Haven't seen that issue yet.

    Thanks for the report!

  13. 1 vote
    Sign in Sign in with Adobe ID
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Premiere Rush » Import  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    Adminpetergaraway (Software Engineer, Adobe DVA) commented  · 

    Hi Subhash,

    Can you please provide more details

    1. What device do you have?
    2. What OS and Rush version?
    3. What steps are you taking to make this issue occur?

    Thanks,

    Peter

  14. 1 vote
    Sign in Sign in with Adobe ID
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Premiere Rush » General  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    Adminpetergaraway (Software Engineer, Adobe DVA) commented  · 

    Hello! Can you try the following:

    Go to the Help menu in Rush to sign out
    Quit Rush
    Relaunch Rush, and sign in from there

    Let us know if that helps. Thanks!

  15. 1 vote
    Sign in Sign in with Adobe ID
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Premiere Rush » General  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    Adminpetergaraway (Software Engineer, Adobe DVA) commented  · 

    Hi Joel,

    Sorry about the stability issues you've encountered these issues in recent builds.

    Can you please provide the files that have caused issues in Rush? I'd be happy to take a look at these issues.

    Thank you,

    Peter

  16. 5 votes
    Sign in Sign in with Adobe ID
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Premiere Rush » Audio  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    Adminpetergaraway (Software Engineer, Adobe DVA) commented  · 

    This sounds cool! Can you tell us a little bit about how it works?

    Thanks!

    Peter

  17. 2 votes
    Sign in Sign in with Adobe ID
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Premiere Rush » Capturing & Managing Media  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    Adminpetergaraway (Software Engineer, Adobe DVA) commented  · 

    Thanks for the report, Kellie. We're aware of this issue. For now, the easiest workaround is manually entering in 90 degrees.

    You can do this by tapping on the value and typing in 90 then Enter.

    Hope this helps!

    Peter

  18. 158 votes
    Sign in Sign in with Adobe ID
    Signed in as (Sign out)

    We’ll send you updates on this idea

    62 comments  ·  Premiere Rush » Working Across Devices  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    Adminpetergaraway (Software Engineer, Adobe DVA) commented  · 

    Thank you for your feedback and for taking the time to write.

    Adminpetergaraway (Software Engineer, Adobe DVA) supported this idea  · 
  19. 3 votes
    Sign in Sign in with Adobe ID
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Premiere Rush » General  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    Adminpetergaraway (Software Engineer, Adobe DVA) commented  · 

    Hi William - Can you please send a screen recording of this issue? Thanks!

  20. 3 votes
    Sign in Sign in with Adobe ID
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Premiere Rush » Working Across Devices  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    Adminpetergaraway (Software Engineer, Adobe DVA) commented  · 

    Appreciate the feedback. Can you provide some more details on how you would like crop to work in Rush?

    Thanks!

    Peter

← Previous 1 3 4 5 22 23

Feedback and Knowledge Base