Josh Randall

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  1. 309 votes
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    235 comments  ·  Premiere Pro » Playback  ·  Flag idea as inappropriate…  ·  Admin →

    We do monitor User Voice; we share your disappointment that we don’t have a reproducible case, for this issue.

    If you can reliably reproduce the ‘low level exception’ problem, on your system, please contact Support and provide them with any files and source media required for that repro case, as well as (important!) step-by-step instructions on how you can reproduce the issue.

    We’re eager to pursue the issue further.

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    Josh Randall commented  · 

    I've reverted to 14.0.4 until they fix this issue

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    Josh Randall commented  · 

    After installing the latest update, I no longer can use GPU acceleration in my timelines. As I'm running a 2080 TI, this is pretty frustrating. The specific error I'm getting is "A low-level exception occurred in: Adobe Player (Player:5)"

    Josh Randall supported this idea  · 
  2. 37 votes
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    1 comment  ·  Media Encoder » Performance  ·  Flag idea as inappropriate…  ·  Admin →
    Josh Randall supported this idea  · 
  3. 2 votes
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    0 comments  ·  After Effects » Performance  ·  Flag idea as inappropriate…  ·  Admin →
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