trent happel

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  1. 3 votes

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    2 comments  ·  Premiere Pro » Closed Captions  ·  Flag idea as inappropriate…  ·  Admin →
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    trent happel commented  · 

    This issue should now be fixed with Premiere Pro 22.0 Beta build 132 (should be posted to Creative Cloud in next day or so)

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    trent happel commented  · 

    Thank you for the report. This has been reproduced and logged for our developers to investigate.

    trent happel supported this idea  · 
  2. 38 votes

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    8 comments  ·  Premiere Pro » Closed Captions  ·  Flag idea as inappropriate…  ·  Admin →
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  3. 38 votes

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    8 comments  ·  Premiere Pro » Closed Captions  ·  Flag idea as inappropriate…  ·  Admin →
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    trent happel commented  · 

    Correct, the scrolling issue should be addressed. If you are still seeing issues, please let us know.

    Thank you.

    trent happel supported this idea  · 
  4. 84 votes

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    77 comments  ·  Premiere Pro » Stability  ·  Flag idea as inappropriate…  ·  Admin →
    trent happel supported this idea  · 
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    trent happel commented  · 

    Sorry for the wait, but this issue should now be resolved with Premiere Pro 15.4.
    https://helpx.adobe.com/premiere-pro/kb/fixed-issues.html
    - Clip outline (shadow trail) should be visible whenever the clip is moved in the timeline.

  5. 2 votes

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    1 comment  ·  Premiere Pro » Closed Captions  ·  Flag idea as inappropriate…  ·  Admin →
    trent happel supported this idea  · 
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    trent happel commented  · 

    Thank you for the report. We are currently investigating this issue with Facebook-generated captions.

  6. 3 votes

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    2 comments  ·  Premiere Pro » Closed Captions  ·  Flag idea as inappropriate…  ·  Admin →
    trent happel supported this idea  · 
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    trent happel commented  · 

    Could you please provide more details on what you are looking for?

    We currently allow export of sidecar Closed Captions for all of our exporters and we allow embed of Closed Captions with QuickTime export (608 only) and any of the MXF OP1a exporters (608, 708 and Australian OP-47)

  7. 3 votes

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    1 comment  ·  Premiere Pro » Preference & Settings  ·  Flag idea as inappropriate…  ·  Admin →
    trent happel supported this idea  · 
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    trent happel commented  · 

    You can move the Project panel Metadata columns in the order you like and can save this as a preset. Click on the Project panel tab menu (3 lines. aka hamburger menu) and choose Save As New View Preset. You can save other presets and choose by Restore View Preset.

    Hope this helps.

  8. 3 votes

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    7 comments  ·  Premiere Pro » Closed Captions  ·  Flag idea as inappropriate…  ·  Admin →
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    trent happel commented  · 

    Thank you so much. I also see differences between 15.0 versus 15.1/15.2/15.3

    Just to confirm, the captions were in the correct order for you in 15.0? (ie: the captions matched up with the video & audio correctly in the Timeline). I ask as I noticed that when I open the SRT in a text editor, the timecode for each line is out of order. For example:

    1
    00:14:43,440 --> 00:14:46,920
    ser qualquer coisa, pode ser algo que você mesmo consiga

    2
    00:15:27,240 --> 00:15:30,900
    ajuda o YouTube a divulgar esse vídeo pra mais pessoas, isso é

    3
    00:13:46,960 --> 00:13:54,400
    tá? Fazendo isso, bota importar dados e ó, aqui viu que a gente

    4
    00:15:16,680 --> 00:15:20,760
    beleza? Então, se você gostou desse vídeo, se você conseguiu

    5
    00:14:23,540 --> 00:14:27,500
    fazer aqui ó, é puxar pra baixo e aí ó, pode ver que esse

    6
    00:15:37,620 --> 00:15:41,920
    conteúdos sobre esse assunto aqui no canal, beleza? Eu me

    7
    00:13:54,400 --> 00:13:59,740
    já configurou ali ó, se eu voltar lá, ó, é exatamente o

    The out of order timecode values is odd. Can I also ask how this SRT was created?

    I will forward on to the team for further investigation.

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    trent happel commented  · 

    Sorry for the issues. Could you try to rename your caption file extension to .txt and then attach that? Also let me know the original extension (.mcc, .srt, etc.) and I can then rename the file to verify.

    I found out that UserVoice only allows certain extensions and file must also be under 50MB. Not sure why it does not block nor provide an error for unsupported filetype extensions, however.

    trent happel supported this idea  · 
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    trent happel commented  · 

    Would it be possible to attach caption file(s) with this issue? This will help with our investigation.

    Thank you!

  9. 2 votes

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    1 comment  ·  Premiere Pro » Export  ·  Flag idea as inappropriate…  ·  Admin →
    trent happel supported this idea  · 
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    trent happel commented  · 

    By any chance did you use any of the effects under the Effects tab in Export Settings? (eg: Video Limiter, etc.) If so, we have an open issue with embedded caption export with this. A Possible workaround is to use the effects in your Timeline (eg: applied to an Adjustment Layer) rather than applying them on Export.

    How did you create your Sequence? Was it from one of our supplied Sequence presets or did you create from a clip? We have an open issue with some non-standard frame rates (eg: 23.98 or variable frame rate) causing embedded caption export to fail. A possible workaround is to use one of our supplied Sequence Presets and then modify, if needed.

    We are working on fixing the two issues I listed above, but provided possible workarounds until that happens (other than using Premiere Pro 14.x).

    Hoping this helps.

  10. 2 votes

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    1 comment  ·  Premiere Pro » Closed Captions  ·  Flag idea as inappropriate…  ·  Admin →
    trent happel supported this idea  · 
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    trent happel commented  · 

    When you create a Track Style, it will also be added to the Project panel with same name. Right-click the Style in the Project panel and choose Export Text Styles... Choose directory you would like to save it to and then you can share that file. You just need to import the exported file and it will be added to the Essential Graphics panel Track Style options.

    Hope that helps.

  11. 3 votes

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    2 comments  ·  Premiere Pro » Closed Captions  ·  Flag idea as inappropriate…  ·  Admin →
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    trent happel commented  · 

    When you create a Track/Text Style, you should see it appear in the Project panel with the name you gave it. Right-click it in Project panel and choose Export Text Styles... then save to your desired location. You can now share the file and import into other Projects.

    Hope this helps.

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  12. 7 votes

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    6 comments  ·  Premiere Pro » User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →
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    trent happel commented  · 

    We believe we have a fix for this issue in Premiere Pro 14.8 Beta build 022+ if you would like to verify.

    Thank you.

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    trent happel commented  · 

    Is this with opening Projects from previous versions of Premiere Pro? If so, this is an issue we are investigating (occurs in List View, but should still provide Label colors in Freeform View).

    A possible workaround is to create a new Project in Premiere Pro 14.6 and then import the Project.

  13. 4 votes

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    3 comments  ·  Premiere Pro » Projects  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    trent happel commented  · 

    We believe we have a fix for this issue in Premiere Pro 14.8 Beta build 022+ if you would like to verify.

    Thank you.

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    trent happel commented  · 

    Thank you for the report. This is an issue we have reproduced and are currently investigating. This occurs when opening older Projects with Project panel set to List View (Label color should still work for Freeform View)

    Until we can get this fixed, a possible workaround is to create a new Project in Premiere Pro 14.6 and then import the older Project. That should have Labels working in List View.

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  14. 10 votes

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    4 comments  ·  Premiere Pro » Projects  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    trent happel commented  · 

    We believe we have a fix for this issue in Premiere Pro 14.8 Beta build 022+ if you would like to verify.

    Thank you.

    An error occurred while saving the comment
    trent happel commented  · 

    Thank you for the report. This is an issue we have reproduced. This occurs when opening older Projects with Project panel set to List View (Label color should still work for Freeform View)

    Until we can get this fixed, a possible workaround is to create a new Project in Premiere Pro 14.6 and then import the older Project (In Home screen, click New Project, then go to File menu > Import and then choose your Project). That should have Labels working in List View.

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  15. 2 votes

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    3 comments  ·  Premiere Pro » General  ·  Flag idea as inappropriate…  ·  Admin →
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    trent happel commented  · 

    FYI, the issue mentioned below is now fixed in Premiere Pro 14.6, which just shipped and is available for download.

    https://helpx.adobe.com/premiere-pro/user-guide.html/premiere-pro/kb/fixed-issues.ug.html

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    trent happel commented  · 

    This sounds like it may be the issue with undocked panels and/or across multiple monitors as described at https://community.adobe.com/t5/premiere-pro/faq-how-to-solve-issues-related-to-undocked-panels-in-premiere-pro-v14-5/td-p/11529321?page=5

    If so, this issue should be fixed in Premiere Pro 14.6 Beta build 045, which is now available for download in Creative Cloud.

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  16. 2 votes

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    2 comments  ·  Premiere Pro » Editing  ·  Flag idea as inappropriate…  ·  Admin →
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    trent happel commented  · 

    FYI, the issue with keyboard shortcuts and drag & drop should now be fixed with Premiere Pro 14.6, which just shipped.
    https://helpx.adobe.com/premiere-pro/user-guide.html/premiere-pro/kb/fixed-issues.ug.html

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    trent happel commented  · 

    This sounds like it may be the issue with undocked panels and/or across multiple monitors as described at https://community.adobe.com/t5/premiere-pro/faq-how-to-solve-issues-related-to-undocked-panels-in-premiere-pro-v14-5/td-p/11529321?page=5

    If so, this issue should be fixed in Premiere Pro 14.6 Beta build 045, which is now available for download in Creative Cloud.

    Hope this helps.

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  17. 3 votes

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    2 comments  ·  Premiere Pro » Performance  ·  Flag idea as inappropriate…  ·  Admin →
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    trent happel commented  · 

    This issue should now be fixed in Premiere Pro 14.6, which has just shipped and is available now for download.

    trent happel supported this idea  · 
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    trent happel commented  · 

    We believe this issue is fixed in Premiere Pro 14.6 Beta build 045, which is available for download in Creative Cloud. The fix will also be in 14.6, when it ships.

  18. 6 votes

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    2 comments  ·  Premiere Pro » User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    trent happel commented  · 

    This issue should now be fixed in Premiere Pro 14.6, which has just shipped and is available now for download.

    An error occurred while saving the comment
    trent happel commented  · 

    We believe this issue should be fixed in Premiere Pro 14.6 Beta build 045, if you would like to try it out.

    trent happel supported this idea  · 
  19. 4 votes

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    3 comments  ·  Premiere Pro » General  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    trent happel commented  · 

    FYI, this issue should now be fixed with Premiere Pro 14.6 that was just released.

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    trent happel commented  · 

    Is this with Premiere Pro 14.5? If so, there is a fix in 14.6 Beta build 045. This Beta build is available to download now in Creative Cloud.

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  20. 3 votes

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    5 comments  ·  Premiere Pro » User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →
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    trent happel commented  · 

    Sorry for the wait, but this issue should now be fixed with Premiere Pro 14.6 that was just released.

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    trent happel commented  · 

    In the Creative Clouds desktop application, you should see "Beta apps" to the left. Click that to access Beta versions.

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    trent happel commented  · 

    Sorry about that. The issues with Bins should be fixed in Premiere Pro 14.6 Beta build 045, which is available now to download from Creative Cloud.

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