Trent Happel

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  1. 12 votes

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    10 comments  ·  Premiere Pro » Closed Captions  ·  Flag idea as inappropriate…  ·  Admin →
    Trent Happel supported this idea  · 
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    Trent Happel commented  · 

    We believe we have addressed this issue in Premiere Pro 22.2 Beta build 029 (posted to Creative Cloud on Dec. 7, 2021). Please let us know your results.

    Thank you.

  2. 30 votes

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    26 comments  ·  Premiere Pro » Closed Captions  ·  Flag idea as inappropriate…  ·  Admin →
    Trent Happel supported this idea  · 
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    Trent Happel commented  · 

    Sorry for the wait, but a fix for this issue should be in Premiere Pro 22.2 Beta build 029 (posted to Creative Cloud on Dec. 7, 2021). Please let us know your results.

    Thank you.

  3. 3 votes

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    0 comments  ·  Premiere Pro » Closed Captions  ·  Flag idea as inappropriate…  ·  Admin →
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  4. 2 votes

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    1 comment  ·  Premiere Pro » Closed Captions  ·  Flag idea as inappropriate…  ·  Admin →
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    Trent Happel commented  · 

    File menu > Export > Captions.. is now available in Premiere Pro 22.0, that recently shipped. This will allow you to only export the sidecar Caption file.

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  5. 6 votes

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    3 comments  ·  Premiere Pro » Closed Captions  ·  Flag idea as inappropriate…  ·  Admin →
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    Trent Happel commented  · 

    File menu > Export > Captions.. is now available in Premiere Pro 22.0, that recently shipped.

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    Trent Happel commented  · 

    With Premiere Pro 22.1 Beta, we added back the sidecar-only export option via File menu > Export > Captions... You can download the latest Beta version in Creative Cloud and check it out.

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  6. 3 votes

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    2 comments  ·  Premiere Pro » Closed Captions  ·  Flag idea as inappropriate…  ·  Admin →
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    Trent Happel commented  · 

    File menu > Export > Captions.. is now available in Premiere Pro 22.0, that recently shipped.

    An error occurred while saving the comment
    Trent Happel commented  · 

    With Premiere Pro 22.1 Beta, we added back the sidecar-only export option via File menu > Export > Captions... You can download the latest Beta version in Creative Cloud and check it out.

    Trent Happel supported this idea  · 
  7. 4 votes

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    1 comment  ·  Premiere Pro » Closed Captions  ·  Flag idea as inappropriate…  ·  Admin →
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    Trent Happel commented  · 

    Thank you for the report. This is something our developers are working on to improve.

    Trent Happel supported this idea  · 
  8. 44 votes

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    34 comments  ·  Premiere Pro » Closed Captions  ·  Flag idea as inappropriate…  ·  Admin →
    Trent Happel supported this idea  · 
  9. 578 votes

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    72 comments  ·  Premiere Pro » Editing  ·  Flag idea as inappropriate…  ·  Admin →
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  10. 2 votes

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    1 comment  ·  Premiere Pro » Preference & Settings  ·  Flag idea as inappropriate…  ·  Admin →
    Trent Happel supported this idea  · 
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    Trent Happel commented  · 

    Sorry for the issue. This should be working now in 22.1 Beta builds.

    Note: This Preference applies to any newly imported embedded caption files (ie: have not been imported prior). If you wish to change the Preference setting and want existing imported files to follow the changed Preference, you will need to Save, quit Premiere Pro, delete you Media Cache Files and Peak Files folders, then relaunch Premiere. You will then need to import the file again to follow your Preference change.

  11. 4 votes

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    2 comments  ·  Premiere Pro » Closed Captions  ·  Flag idea as inappropriate…  ·  Admin →
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    Trent Happel commented  · 

    This issue should now be fixed with Premiere Pro 22.0 Beta build 132 (should be posted to Creative Cloud in next day or so)

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    Trent Happel commented  · 

    Thank you for the report. This has been reproduced and logged for our developers to investigate.

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  12. 38 votes

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    8 comments  ·  Premiere Pro » Closed Captions  ·  Flag idea as inappropriate…  ·  Admin →
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  13. 41 votes

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    8 comments  ·  Premiere Pro » Closed Captions  ·  Flag idea as inappropriate…  ·  Admin →
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    Trent Happel commented  · 

    Correct, the scrolling issue should be addressed. If you are still seeing issues, please let us know.

    Thank you.

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  14. 84 votes

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    77 comments  ·  Premiere Pro » Stability  ·  Flag idea as inappropriate…  ·  Admin →
    Trent Happel supported this idea  · 
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    Trent Happel commented  · 

    Sorry for the wait, but this issue should now be resolved with Premiere Pro 15.4.
    https://helpx.adobe.com/premiere-pro/kb/fixed-issues.html
    - Clip outline (shadow trail) should be visible whenever the clip is moved in the timeline.

  15. 2 votes

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    1 comment  ·  Premiere Pro » Closed Captions  ·  Flag idea as inappropriate…  ·  Admin →
    Trent Happel supported this idea  · 
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    Trent Happel commented  · 

    Thank you for the report. We are currently investigating this issue with Facebook-generated captions.

  16. 3 votes

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    2 comments  ·  Premiere Pro » Closed Captions  ·  Flag idea as inappropriate…  ·  Admin →
    Trent Happel supported this idea  · 
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    Trent Happel commented  · 

    Could you please provide more details on what you are looking for?

    We currently allow export of sidecar Closed Captions for all of our exporters and we allow embed of Closed Captions with QuickTime export (608 only) and any of the MXF OP1a exporters (608, 708 and Australian OP-47)

  17. 3 votes

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    1 comment  ·  Premiere Pro » Preference & Settings  ·  Flag idea as inappropriate…  ·  Admin →
    Trent Happel supported this idea  · 
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    Trent Happel commented  · 

    You can move the Project panel Metadata columns in the order you like and can save this as a preset. Click on the Project panel tab menu (3 lines. aka hamburger menu) and choose Save As New View Preset. You can save other presets and choose by Restore View Preset.

    Hope this helps.

  18. 3 votes

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    7 comments  ·  Premiere Pro » Closed Captions  ·  Flag idea as inappropriate…  ·  Admin →
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    Trent Happel commented  · 

    Thank you so much. I also see differences between 15.0 versus 15.1/15.2/15.3

    Just to confirm, the captions were in the correct order for you in 15.0? (ie: the captions matched up with the video & audio correctly in the Timeline). I ask as I noticed that when I open the SRT in a text editor, the timecode for each line is out of order. For example:

    1
    00:14:43,440 --> 00:14:46,920
    ser qualquer coisa, pode ser algo que você mesmo consiga

    2
    00:15:27,240 --> 00:15:30,900
    ajuda o YouTube a divulgar esse vídeo pra mais pessoas, isso é

    3
    00:13:46,960 --> 00:13:54,400
    tá? Fazendo isso, bota importar dados e ó, aqui viu que a gente

    4
    00:15:16,680 --> 00:15:20,760
    beleza? Então, se você gostou desse vídeo, se você conseguiu

    5
    00:14:23,540 --> 00:14:27,500
    fazer aqui ó, é puxar pra baixo e aí ó, pode ver que esse

    6
    00:15:37,620 --> 00:15:41,920
    conteúdos sobre esse assunto aqui no canal, beleza? Eu me

    7
    00:13:54,400 --> 00:13:59,740
    já configurou ali ó, se eu voltar lá, ó, é exatamente o

    The out of order timecode values is odd. Can I also ask how this SRT was created?

    I will forward on to the team for further investigation.

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    Trent Happel commented  · 

    Sorry for the issues. Could you try to rename your caption file extension to .txt and then attach that? Also let me know the original extension (.mcc, .srt, etc.) and I can then rename the file to verify.

    I found out that UserVoice only allows certain extensions and file must also be under 50MB. Not sure why it does not block nor provide an error for unsupported filetype extensions, however.

    Trent Happel supported this idea  · 
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    Trent Happel commented  · 

    Would it be possible to attach caption file(s) with this issue? This will help with our investigation.

    Thank you!

  19. 2 votes

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    1 comment  ·  Premiere Pro » Export  ·  Flag idea as inappropriate…  ·  Admin →
    Trent Happel supported this idea  · 
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    Trent Happel commented  · 

    By any chance did you use any of the effects under the Effects tab in Export Settings? (eg: Video Limiter, etc.) If so, we have an open issue with embedded caption export with this. A Possible workaround is to use the effects in your Timeline (eg: applied to an Adjustment Layer) rather than applying them on Export.

    How did you create your Sequence? Was it from one of our supplied Sequence presets or did you create from a clip? We have an open issue with some non-standard frame rates (eg: 23.98 or variable frame rate) causing embedded caption export to fail. A possible workaround is to use one of our supplied Sequence Presets and then modify, if needed.

    We are working on fixing the two issues I listed above, but provided possible workarounds until that happens (other than using Premiere Pro 14.x).

    Hoping this helps.

  20. 2 votes

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    1 comment  ·  Premiere Pro » Closed Captions  ·  Flag idea as inappropriate…  ·  Admin →
    Trent Happel supported this idea  · 
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    Trent Happel commented  · 

    When you create a Track Style, it will also be added to the Project panel with same name. Right-click the Style in the Project panel and choose Export Text Styles... Choose directory you would like to save it to and then you can share that file. You just need to import the exported file and it will be added to the Essential Graphics panel Track Style options.

    Hope that helps.

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