Michael V (Adobe)

← Adobe video & audio apps

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  1. Substaintial Plugin instability on 16,1 MacBook Pro running Catalina

    3 votes

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    6 comments  ·  Audition » Performance  ·  Flag idea as inappropriate…  ·  Admin →

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    Michael V (Adobe) commented  · 

    Hi Paul-
    Which version number of Audition are you using on Catalina?
    The Loudness Radar (native) by TC Electronic issue was fixed in Audition 13.0.8. I would advise checking for updates for those plug-ins for Catalina.
    Which version of the Nugen Audio plug-ins are you using? They should have an update available for that crash. Thanks!

  2. Audio Playback does not work on my new PC. I have been chatting with audobe support but they keep giving me the same solutions, which none a

    1 vote

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    2 comments  ·  Premiere Pro » Audio  ·  Flag idea as inappropriate…  ·  Admin →

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    Michael V (Adobe) commented  · 

    If Matt's suggestion (Please check that "Preferences>Playback>Audio Output..." dropdown is set to Adobe Desktop Audio) does not solve your issue, please post screenshots of the Preferences>Audio Hardware, Preferences>Playback. Thanks!

  3. Audio Bugs in Premiere 2020

    1 vote

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    Needs More Info  ·  1 comment  ·  Premiere Pro » Audio  ·  Flag idea as inappropriate…  ·  Admin →

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    Michael V (Adobe) commented  · 

    Have you recently installed the Newtek software or NDI driver?
    If you have please check that "Preference>Playback>Audio Device..." dropdown is set to "Adobe Desktop Audio" and not to "NDI Output".

    Are you using MME or ASIO and what is the audio device? Screenshot of audio hardware settings would be very helpful. Thanks!

  4. allow control surfaces to set audio CLIP mixer

    5 votes

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    1 comment  ·  Premiere Pro » Audio  ·  Flag idea as inappropriate…  ·  Admin →

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    Michael V (Adobe) commented  · 

    Hi R. Neil- In the Audio Clip Mixer pull down menu, Toggle Control Surface Clip Mixer Mode will change the focus of the control surface's faders.

  5. Audition cc2020 crashes when trying to attach album art image to ID3 metatag

    2 votes

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    6 comments  ·  Audition » Workflow & Interoperability  ·  Flag idea as inappropriate…  ·  Admin →

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    Needs More Info  ·  Michael V (Adobe) responded

    RBVirtualFolder64.dll is part of Roxio cd/dvd burning software. Could you please try closing it as it probably launches in the background at startup. Thanks!

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    Michael V (Adobe) commented  · 

    Thanks Brent. We're investigating this issue.

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    Michael V (Adobe) commented  · 

    I have not been able to reproduce this in-house so far.  Are you attaching .PNG or JPEG?

    Thanks!

  6. Bug when exporting 2 channel audio clips as discreet audio, it sums it together.

    2 votes

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    2 comments  ·  Premiere Pro » Export  ·  Flag idea as inappropriate…  ·  Admin →

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    Michael V (Adobe) commented  · 

    Which audio track type are you using in your sequence? What is the pan/balance settings for clip in the Audio Clip Mixer and the track pan in the Audio Track Mixer? Thanks!

  7. Adobe Audition 2019 does not play in Dropbox

    1 vote

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    6 comments  ·  Audition » Workflow & Interoperability  ·  Flag idea as inappropriate…  ·  Admin →

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    Michael V (Adobe) commented  · 

    Hi Jamie- are you getting any error messages in dropbox?

  8. search/copy effects like in other Adobe programs + create folders in import window

    5 votes

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    2 comments  ·  Audition  ·  Flag idea as inappropriate…  ·  Admin →

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    Michael V (Adobe) commented  · 

    You can copy and paste effects between clips in the Effects Rack>Clip Effects.

  9. BUG: Ripple Delete deletes automation data

    3 votes

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    3 comments  ·  Audition » Multitrack Editor  ·  Flag idea as inappropriate…  ·  Admin →

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    Michael V (Adobe) commented  · 

    Please try disabling the Multitrack preference "Adjust track keyframes when performing ripple edits".

  10. Remixed Music track does not split into segments when exporting an OMF file

    2 votes

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    2 comments  ·  Audition » Workflow & Interoperability  ·  Flag idea as inappropriate…  ·  Admin →

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    Michael V (Adobe) commented  · 

    Hi Mike Hoskyns- Thanks for the report. I have reproduced this in-house and logged it to be fixed. In meantime, you could use Clip Menu>Remix> Split Remixed Clip into Segments before export to OMF. That will get the same result in the OMF.

  11. BUG (Audition 2019) - loud click when initiating playback through iZotope RX7 De-noise module

    3 votes

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    Under Review  ·  3 comments  ·  Audition » Effects  ·  Flag idea as inappropriate…  ·  Admin →

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    Michael V (Adobe) commented  · 

    Thank you for the report. We have reproduced the bug in-house as well.

  12. crashing when opening plugins

    3 votes

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    1 comment  ·  Audition » Stability  ·  Flag idea as inappropriate…  ·  Admin →

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    Michael V (Adobe) commented  · 

    Please disable "Use hardware acceleration for drawing (restart required)" located at Preferences>General.

  13. Audition should not put audio 17 minutes from the start of a new multitrack session.

    4 votes

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    2 comments  ·  Audition » Multitrack Editor  ·  Flag idea as inappropriate…  ·  Admin →

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    Michael V (Adobe) commented  · 

    Preferences>Multitrack Clips>"Use embedded timecode when inserting clips in Multitrack" could be the cause if your audio files have embedded timecode. Please follow up if it solves or does not solve the issue. Thanks!

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