Michael V (Adobe)
My feedback
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3 votes
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1 vote
An error occurred while saving the comment Michael V (Adobe) commented
If Matt's suggestion (Please check that "Preferences>Playback>Audio Output..." dropdown is set to Adobe Desktop Audio) does not solve your issue, please post screenshots of the Preferences>Audio Hardware, Preferences>Playback. Thanks!
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1 vote
An error occurred while saving the comment Michael V (Adobe) commented
Have you recently installed the Newtek software or NDI driver?
If you have please check that "Preference>Playback>Audio Device..." dropdown is set to "Adobe Desktop Audio" and not to "NDI Output".Are you using MME or ASIO and what is the audio device? Screenshot of audio hardware settings would be very helpful. Thanks!
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5 votes
An error occurred while saving the comment Michael V (Adobe) commented
Hi R. Neil- In the Audio Clip Mixer pull down menu, Toggle Control Surface Clip Mixer Mode will change the focus of the control surface's faders.
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2 votes
RBVirtualFolder64.dll is part of Roxio cd/dvd burning software. Could you please try closing it as it probably launches in the background at startup. Thanks!
An error occurred while saving the comment Michael V (Adobe) commented
Thanks Brent. We're investigating this issue.
An error occurred while saving the comment Michael V (Adobe) commented
I have not been able to reproduce this in-house so far. Are you attaching .PNG or JPEG?
Thanks!
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2 votes
An error occurred while saving the comment Michael V (Adobe) commented
Which audio track type are you using in your sequence? What is the pan/balance settings for clip in the Audio Clip Mixer and the track pan in the Audio Track Mixer? Thanks!
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1 vote
An error occurred while saving the comment Michael V (Adobe) commented
Hi Jamie- are you getting any error messages in dropbox?
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5 votes
An error occurred while saving the comment Michael V (Adobe) commented
You can copy and paste effects between clips in the Effects Rack>Clip Effects.
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3 votes
An error occurred while saving the comment Michael V (Adobe) commented
Please try disabling the Multitrack preference "Adjust track keyframes when performing ripple edits".
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2 votes
An error occurred while saving the comment Michael V (Adobe) commented
Hi Mike Hoskyns- Thanks for the report. I have reproduced this in-house and logged it to be fixed. In meantime, you could use Clip Menu>Remix> Split Remixed Clip into Segments before export to OMF. That will get the same result in the OMF.
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3 votes
An error occurred while saving the comment Michael V (Adobe) commented
Thank you for the report. We have reproduced the bug in-house as well.
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3 votes
An error occurred while saving the comment Michael V (Adobe) commented
Please disable "Use hardware acceleration for drawing (restart required)" located at Preferences>General.
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4 votes
An error occurred while saving the comment Michael V (Adobe) commented
Preferences>Multitrack Clips>"Use embedded timecode when inserting clips in Multitrack" could be the cause if your audio files have embedded timecode. Please follow up if it solves or does not solve the issue. Thanks!
Hi Paul-
Which version number of Audition are you using on Catalina?
The Loudness Radar (native) by TC Electronic issue was fixed in Audition 13.0.8. I would advise checking for updates for those plug-ins for Catalina.
Which version of the Nugen Audio plug-ins are you using? They should have an update available for that crash. Thanks!