Darren Manden

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  1. 2 votes
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    2 comments  ·  Premiere Pro » Audio  ·  Flag idea as inappropriate…  ·  Admin →
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    Darren Manden commented  · 

    Hey there Jessie,

    Are you still running into this issue?

    Couple of questions/requests:

    What is the video codec for the footage?
    What is the codec for the audio?
    Could you post a screenshot of your Sequence Settings dialog box?
    Could you also post a screenshot of your timeline?

    This is really just to see if anything is jumping out.

    If you render the timeline (video and audio), do you still get the audio drop outs?

    Cheers,

    Darren

  2. 4 votes
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    3 comments  ·  Premiere Pro » Audio  ·  Flag idea as inappropriate…  ·  Admin →
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    Darren Manden commented  · 

    This issue seems to be really intermittent here. We'll randomly have it work, and will have no idea why it suddenly decided to.

    This happens on both Windows and Mac systems (all running the latest Premiere release - 13.1.5).

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  3. 1 vote
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    1 comment  ·  Premiere Pro » Editing  ·  Flag idea as inappropriate…  ·  Admin →
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    Darren Manden commented  · 

    Hey Mitchell,

    My shortcuts originated from an FCP template, and "go to in/out" is "Shift I" and "Shift O", respectively. You could always modify these to better suit your needs.

    Yeah, not quite what you were after, but it definitely saves grabbing the mouse.

  4. 3 votes
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    1 comment  ·  Premiere Pro » Closed Captions  ·  Flag idea as inappropriate…  ·  Admin →
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  5. 4 votes
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    1 comment  ·  Premiere Pro » User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →
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    Darren Manden commented  · 

    +1

    OS maximise/minimise controls for the second screen in Windows would be fantastic!

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  6. 29 votes
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    3 comments  ·  Premiere Pro » Editing  ·  Flag idea as inappropriate…  ·  Admin →
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    Darren Manden commented  · 

    Agreed! This would be really useful to have. It's especially helpful when passing projects to other editors - tracks can be easily differentiated without having to look at the track name.

    For example, Video Tracks 1-3 (coloured blue), could be for one particular thing, and 4-8 (orange) could be for something else. The editor can quickly spot the colours, and will know that there is some relation between the like-coloured tracks.

    Quick and dirty example, I know, but it would get used quite a bit in our office,

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  7. 11 votes
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    3 comments  ·  Premiere Pro » Closed Captions  ·  Flag idea as inappropriate…  ·  Admin →
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  8. 4 votes
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    5 comments  ·  Premiere Pro » Closed Captions  ·  Flag idea as inappropriate…  ·  Admin →
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    Darren Manden commented  · 

    Hi all,

    So, here's a bug report for captions not updating, and horrible aliasing around character edges.

    1) Captions don't update

    This isn't something that happens every time, but it happens almost every time. Basically, captions don't update.

    This might be when changing font details, like type, size, colour, etc, but also when changing the content of the caption, or its timing, or its placement. So, the problems are kind of across the board.

    It should be noted that I'm referring to Open Captions, with a sequence appropriate frame rate, and resolution. This applies to imported .SRT files, and captions created directly within Premiere.

    Sometimes restarting Premiere fixes the problem, but not always. When that doesn't work, sometimes I can temporarily modify the captions properties (change the frame rate, and then immediately change it back), and that occasionally forces the captions to be read correctly. Sometimes nothing really seems to work.

    What's super-frustrating is that I can see in an expanded timeline video track that the caption has been updated, but in the Program/Source monitor, it shows an out of date version.

    Deleting render files, and clearing the media cache does not always resolve the issue. Regardless, having to do that every time I have to work with captions would be a pretty frustrating workaround.

    2) Aliasing around character edges

    Just as the title suggests, the captions have jagged, aliased edges, as opposed to smooth crisp edges. I don't get the same results when using the standard type tool, or importing PNG files, etc. This is something specially reserved for captions.

    Please note that these issues occur on both Mac and PC, but I'm currently on a Windows system, so I will post the specs for this machine:

    Premiere Pro 13.1.2, build 9
    Windows 10 64-bit (1903)
    Intel i9-9900X
    64GB RAM
    Nvidia RTX 2070 (431.36)
    2x HP Z27 displays (3840x2160 @60Hz)

    Any thoughts or ideas, please fire them through. If you require any further information, please don't hesitate to ask, and I will provide it as soon as possible.

    Cheers,

    Darren

  9. 55 votes
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    29 comments  ·  Premiere Pro » Closed Captions  ·  Flag idea as inappropriate…  ·  Admin →
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  10. 54 votes
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    Under Review  ·  22 comments  ·  Premiere Pro » Closed Captions  ·  Flag idea as inappropriate…  ·  Admin →
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  11. 16 votes
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    3 comments  ·  Premiere Pro » Closed Captions  ·  Flag idea as inappropriate…  ·  Admin →
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  12. 207 votes
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    57 comments  ·  Premiere Pro » Closed Captions  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks again for the feedback. We have made sure to have created items in our database for all actionable items. We are hoping you will be pleased by some of the changes we have made in future releases. Please continue to engage with us.

    Note that in the future, while this list is awesome, it is much easier for us to change status on completed items if they are single entry.

    We may close this one eventually but will keep the other individually tracked items open with status

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  13. 53 votes
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    10 comments  ·  Premiere Pro » General  ·  Flag idea as inappropriate…  ·  Admin →
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  14. 8 votes
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    1 comment  ·  Premiere Pro » General  ·  Flag idea as inappropriate…  ·  Admin →
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  15. 2 votes
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    5 comments  ·  Premiere Pro » Color/Lumetri  ·  Flag idea as inappropriate…  ·  Admin →
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    Darren Manden commented  · 

    Hi David,

    Awesome! Thanks for the information (just good to know I'm not the only one running into this issue :-P ).

    As always, if you need any additional information, just let me know and I will fire it through.

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    Darren Manden commented  · 

    A less than ideal temporary workaround, is to to find the Premiere executable in Explorer, go to the properties, and then hop over to Change high DPI settings. Once there, change the High DPI Scaling Override to "System".

    This seems to get Lumetri and comparison view working, but doesn't seem to fix Mercury Transport. The biggest issue is that my toggle full screen shortcut makes the full screen cover one and a half monitors, which renders that function useless. I can deal with the blurry interface, but having a proper full screen option would be far more helpful...

    So, yeah...some forward momentum, but still not ideal. Any suggestions are welcome.

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    Darren Manden commented  · 

    It looks as though Mercury Playback might also be playing into this as well. If I am running my program on one monitor (with scopes), but I happen to have MT displaying the Program on the second monitor, then I start to run into the hanging problems.

    I haven't noticed any change in behaviour if I switch to the Software renderer, rather than CUDA.

    Since my original post, the Windows has been updated to 1903.

    Lumetri, Mercury Transmit, and comparison view are, as far as I can tell, the only places I'm running into this problem. My typical editing layout has the program spread fully across both monitors, and I don't run into any of these issues at all.

    If you require further info, please don't hesitate to ask.

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    Darren Manden commented  · 

    Further to this, I'm running two UHD monitors. If I use only one monitor for Premiere, then there's a chance that Lumetri might work, but that leaves the second monitor completely unused.

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  16. 4 votes
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    1 comment  ·  Premiere Pro » Color/Lumetri  ·  Flag idea as inappropriate…  ·  Admin →
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  17. 1 vote
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    0 comments  ·  Premiere Pro » Performance  ·  Flag idea as inappropriate…  ·  Admin →
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  18. 21 votes
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    5 comments  ·  Premiere Pro » Audio  ·  Flag idea as inappropriate…  ·  Admin →
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    Darren Manden commented  · 

    @MStegner

    Nobody said that it hadn’t...

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  19. 3 votes
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    0 comments  ·  Premiere Pro » Closed Captions  ·  Flag idea as inappropriate…  ·  Admin →
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  20. 228 votes
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    Under Review  ·  48 comments  ·  Premiere Pro » Audio  ·  Flag idea as inappropriate…  ·  Admin →
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    Darren Manden commented  · 

    @Davant Towers

    If your setup doesn't really change, maybe make up a template project with all of your usual bins, and sequences in place. At the same time, setup your audio effects in your edit sequence. Then when you start a new project, everything is ready to go.

    Yeah, it's not a preset (and there should definitely be the ability to create those), but at least it will save redoing the basic setup work each time.

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