Graham Austin

My feedback

  1. 1 vote

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    0 comments  ·  Premiere Pro » Stability  ·  Flag idea as inappropriate…  ·  Admin →
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  2. 1 vote

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    0 comments  ·  Premiere Pro » GPUs  ·  Flag idea as inappropriate…  ·  Admin →
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  3. 71 votes

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    41 comments  ·  Premiere Pro » User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →
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    Graham Austin commented  · 

    Hi Terry
    Go to window/ workspaces/ Reset to saved layout. Sometimes, just opening the default Adobe workspace is enough to get my customs workspaces working again.

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    Graham Austin commented  · 

    I have seen several work arounds now. But this is the simplest for me. As soon as I open a project, I launch the default ’assembly’ workspace. I don’t do anything to it, just click reset. Then I open one of my custom workspaces and it works normally for that session. Yes, it is irritating as it should be fixed by now... but it only takes a few seconds.

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    Graham Austin commented  · 

    Yes! I also have lost the three buttons to hide, minimise or close the browser window.

    I hope Adobe are going to solve this quickly as it slows down workflow!

    Graham Austin supported this idea  · 
  4. 1 vote

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  5. 2 votes

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    1 comment  ·  Premiere Pro » User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →
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  6. 2 votes

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  7. 2 votes

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  8. 1 vote

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    1 comment  ·  After Effects » Workflow & interoperability  ·  Flag idea as inappropriate…  ·  Admin →
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  9. 1 vote

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    1 comment  ·  After Effects » User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →
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  10. 1 vote

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    2 comments  ·  After Effects » User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →
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    Graham Austin commented  · 

    Hi. I had updated some templates in 17.1, which were made in cc 2019 or earlier. So know it worked then. The problem appeared to me after I updated to 17.1.2 a week or two ago, then tried to work on some new templates last week. Part of that meant calling up templates made in CC 2019, but they would not open and I hotly an error message saying AE couldn’t find the entry point for ‘BallAction.aex (although they were fine when I opened them in CC 2019). I will be honest and say when I was troubleshooting last night, I found I could save to the library...
    Regarding ’Support Files Folder’, I get the attached error message every time I open Ae, since uninstalling 17.1.2 and installing 17.1.3. The address for these missing files is ‘After Effects 2020/ Support Files/plug-ins.’ I see there is a similar folder for earlier versions on my OC. The top missing file in the list is BallAction.aex, which is causing the ‘Entry Point’ error above...
    I spoke with Adobe and they recommend I uninstall and try again to fix the missing file, which I will try later.

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  11. 11 votes

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    5 comments  ·  After Effects  ·  Flag idea as inappropriate…  ·  Admin →

    What additional features would you like to see in a bug reporting tool?

    The UserVoice platform is a new tool (as of 2018) that Adobe DVA product teams are using to track user feedback, and allow public voting and commenting on suggestions. Prior to this, reports were not visible to the public, so no voting or discussion could occur on a given report.

    Submissions to this site are reviewed by the Adobe DVA product teams. Not every submission will receive a response, but we are reading the submission and using the feedback in our planning process for future updates to After Effects, Premiere Pro, and our sibling applications. We’ve closed many submissions to this site as completed after a new update has been released, when the submission was addressed by the update. Other submissions are closed as not actionable, or declined, if the request does not align with our development…

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    Graham Austin commented  · 

    Mixing bug reports and 'hot' ideas is confusing. Just make a separate heading in the dropdown box called 'Bug Report'

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  12. 1 vote

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    0 comments  ·  After Effects  ·  Flag idea as inappropriate…  ·  Admin →
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  13. 213 votes

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    7 comments  ·  After Effects » General  ·  Flag idea as inappropriate…  ·  Admin →
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    Graham Austin commented  · 

    Yes, agreed! Bug reports and feature request are separate things with different reporting dynamics!

  14. 1 vote

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    0 comments  ·  Premiere Pro » Editing  ·  Flag idea as inappropriate…  ·  Admin →
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  15. 600 votes

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    15 comments  ·  Premiere Pro » Editing  ·  Flag idea as inappropriate…  ·  Admin →
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  16. 3 votes

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  17. 3 votes

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