Ricardo Waddel Lewis

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    7 comments  ·  Audition  ·  Flag idea as inappropriate…  ·  Admin →

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    Ricardo Waddel Lewis commented  · 

    Well it seems that SLATE guys dont care about fixing the compatibility issue with the VMR here is what they say:
    Matt Weiss
    Matt Weiss (Slate Digital)

    Jun 25, 13:06 MST

    Hi there,

    What is your CPU processor? Processor Speed? RAM? I'm sorry to hear that you had a bad experience with TeamViewer but this is the best route for us to go so I can further troubleshoot. Unfortunately, Adobe is an unsupported DAW so it will be important for us to take a look and see if there are any other issues that could be interfering.

    Regards,
    Matt Weiss
    Slate Digital | Steven Slate Drums | Slate Media Technology
    Technical Support Specialist

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    Ricardo Waddel Lewis commented  · 

    Well it seems that there was no solution to the SLATE DIGITAL VMR, well all i have to say is that at least the VMR plugin load on the VST3 version but if you try to change any setup or load a preset the plugin chrashes, im sad to see that i will have to leave my beloved Auditon for a next DAW because SLATES DIGITAL DONT CARE to solve issues....

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    Ricardo Waddel Lewis commented  · 

    Hi Durin Gleaves i was just passing by to see if there was any update about my situation is sad to know that because of this i will have to use another DAW i think and feel that Audition from the very beggining was and its the best we are talking from Cool Edit Pro (Back in time) just like Slate UAD guys claim that Audition is not a supported DAW wich is a sad thing to hear from a VST vendor they should look a way to fix this situation for customers i had this same issue with My Eiosis Air Eq and they worked on it and make it compatible that was a great customer service and since Fabrice Gabriel is the Co owner of Slate they should do the same as they did with Air Eq i hate the idea to have to learn to use another DAW just because in Slate they dont give a ......... if a customer DAW is not supported all DAW should be supported specially ADOBE AUDITION!!!!

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    Ricardo Waddel Lewis commented  · 

    Hi Durin thank you for your reply, yes i do have compatibility issues, this was the message i post earlier: Hi guys i recntly buy the VMS and its on its way to my country i will be the first one in Costa Rica to have this great tool, so before i had that beatifull baby i try the Vst plugin on my daily DAW Adobe Audition (the latest one 11.1.0.184) to my surprise my DAW did not loaded the VMR and it flagged it as non working plugin, do you guys have any compatibility issues with Slate Plugins, im really worried about this, my VMS is on the way and it looks like im going to have a hard time with this, this did already happen to me with my Eiosis Premium plugin i will like some help to find a solution to this problem, My windows OS is Windoes 10, updated with the most recent updates, i uninstalled the VMR vst several time, i deleted the left over files even deleted the registry files just in case but im still having the same problem i need some help from you guys, thanks and have a great day

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    Ricardo Waddel Lewis commented  · 

    Matt Weiss (Slate Digital)

    Apr 25, 16:40 MST

    Hi there,

    Thank you for contacting Slate Customer Support. Unfortunately, Adobe Audition isn't a supported DAW: https://slatedigital.zendesk.com/hc/en-us/articles/211054898-Supported-Digital-Audio-Workstations

    Have you tried rescanning plugins in Adobe Audition CC? We don't have this DAW on our test systems so it will be difficult for us to confirm the issue.

    Regards,
    Matt Weiss
    Slate Digital | Steven Slate Drums | Slate Media Technology
    Technical Support Specialist

    Ricardo Waddel Lewis shared this idea  · 

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