Ben Kamprath

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  1. 6 votes

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    6 comments  ·  Premiere Pro » General  ·  Flag idea as inappropriate…  ·  Admin →
    Ben Kamprath supported this idea  · 
    An error occurred while saving the comment
    Ben Kamprath commented  · 

    @ Bruce --- same problem here, and the Media Browser setting is unchecked.

    Doesn't matter how I import, the result is the same --- duplicated media. Very frustrating to deal with. Your response isn't very encouraging, either. I've found this problem to be widely known and widely-reported in various forums. For you to avoid giving us a solution and instead ask users to double-check a checkbox setting (which is a) somewhat hidden if you don't use Media Browser to import, and b) doesn't fix the issue, btw) is just super disappointing. Do you not want to assist your users/customers?

    Can you offer us a workaround? Surely an Admin such as yourself would be aware of said bug or of the "proper" workflow to avoid the problem being reported?

    Can you please advise us on how to get this fixed? Do we need to submit bug reports daily? Do we need to post screen recordings of the bug so the team believes what we real-world users/pros are seeing?

    Does your team need more information? Please feel free to tell us and I can assure you we'd be happy to help you help us.

  2. 2 votes

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    0 comments  ·  After Effects  ·  Flag idea as inappropriate…  ·  Admin →
    Ben Kamprath supported this idea  · 
  3. 3 votes

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    2 comments  ·  After Effects » Performance  ·  Flag idea as inappropriate…  ·  Admin →
    Ben Kamprath supported this idea  · 
  4. 1 vote

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    1 comment  ·  Media Encoder » Stability  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    Ben Kamprath commented  · 

    Upon relaunching AME I received the following error info (disk paths redacted for privacy):

    ------------------------------------------------------------
    - Encoding Time: 00:00:00
    12/18/2020 12:23:37 PM : Encoding Failed
    ------------------------------------------------------------
    A low-level exception occurred in: H.264 (Exporter:9)

    Export Error
    Error compiling movie.

    Export Error

    Error completing render.

    Writing with exporter: H.264
    Writing to file: \\?\C:\Users\XXXXXXXXXX\XXXXX\XXXXXXXXXX.mp4
    Writing file type: H264
    Around timecode: 00:00:00:00
    Component: H.264 of type Exporter
    Selector: 9
    Error code: 3

    ------------------------------------------------------------
    - Encoding Time: 00:00:00
    12/18/2020 12:23:37 PM : Encoding Failed
    ------------------------------------------------------------
    A low-level exception occurred in: H.264 (Exporter:9)

    Export Error
    Error compiling movie.

    Unknown error.

    ------------------------------------------------------------

    Ben Kamprath shared this idea  · 
  5. 54 votes

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    11 comments  ·  Media Encoder  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    Ben Kamprath commented  · 

    Just chiming in with support for this idea. Swapping audio to locked picture is common in my workflow and this would save time in a pinch.

    Ben Kamprath supported this idea  · 
  6. 559 votes

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    Under Review  ·  62 comments  ·  Premiere Pro » Effects & Transitions  ·  Flag idea as inappropriate…  ·  Admin →
    Ben Kamprath supported this idea  · 
  7. 511 votes

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    29 comments  ·  Premiere Pro » User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →
    Under Review  ·  Reg Santo Tomas responded

    As Jim Simon noted, there is already a request for this so certainly upvote that request.

    This is an area we are looking into for future versions to make auto-save more reliable and out of the way.

    Ben Kamprath supported this idea  · 
  8. 67 votes

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    19 comments  ·  Premiere Pro » User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →
    Ben Kamprath supported this idea  · 
  9. 119 votes

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    36 comments  ·  Premiere Pro » Export  ·  Flag idea as inappropriate…  ·  Admin →
    Ben Kamprath supported this idea  · 
  10. 132 votes

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    4 comments  ·  After Effects  ·  Flag idea as inappropriate…  ·  Admin →
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  11. 133 votes

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    9 comments  ·  After Effects » General  ·  Flag idea as inappropriate…  ·  Admin →
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  12. 27 votes

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    31 comments  ·  After Effects » General  ·  Flag idea as inappropriate…  ·  Admin →
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  13. 37 votes

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    6 comments  ·  After Effects » User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →
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  14. 92 votes

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    7 comments  ·  After Effects » Performance  ·  Flag idea as inappropriate…  ·  Admin →
    Ben Kamprath supported this idea  · 
  15. 404 votes

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    17 comments  ·  After Effects » Performance  ·  Flag idea as inappropriate…  ·  Admin →
    Ben Kamprath supported this idea  · 
  16. 1 vote

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    0 comments  ·  After Effects » User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →
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  17. 2 votes

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    1 comment  ·  After Effects » User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →
    Ben Kamprath shared this idea  · 
  18. 102 votes

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    19 comments  ·  After Effects » Performance  ·  Flag idea as inappropriate…  ·  Admin →
    Ben Kamprath supported this idea  · 
  19. 5 votes

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    4 comments  ·  After Effects » Compositing & effects  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    Ben Kamprath commented  · 

    @ Rameez: When filtering by selecting "SDK" in the right pane, the filter is deselected when navigating to the next page of results, effectively limiting the user to a single page of results. As you might imagine this sorting functionality is effectively useless...

  20. 6 votes

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    2 comments  ·  After Effects » User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →
    Ben Kamprath supported this idea  · 
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