Matt Stegner

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  1. 1 vote

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    3 comments  ·  Premiere Pro » Audio  ·  Flag idea as inappropriate…  ·  Admin →
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    Matt Stegner commented  · 

    This bug should be addressed with 14.8 build. Please update.

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    Matt Stegner commented  · 

    Hi Valentina, This is a know issue with the 14.5 update. It should be fixed in the next update, you can see it fixed in the Beta builds already.
    To work around it for now, turn on "Prefs>Audio>Use legacy audio effect playback Pre-Roll..."

    Just make sure to turn it off on the next release.

  2. 1 vote

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    1 comment  ·  Premiere Pro » Audio  ·  Flag idea as inappropriate…  ·  Admin →
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    Matt Stegner commented  · 

    This is a know issue and already filed as a bug that the team is working on.

  3. 7 votes

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    6 comments  ·  Premiere Pro » Audio  ·  Flag idea as inappropriate…  ·  Admin →
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    Matt Stegner commented  · 

    "Even if I adding an effect to an entire track at the same time would be game changing."

    The UI is different, but Premiere has been able to add audio effects to entire tracks for years now.

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    Matt Stegner commented  · 

    Probably the closest existing thing this to this would to use sub-mix tracks. To use Tracks effects and Track keyframe automation on the sub-mix tracks. Visually it is very different. but conceptually it is similar.
    To accomplish this, you would want to route the track output to Sub-Mix track, not use the track sends section. This is (generally) how an audio person would accomplish this workflow.

  4. 1 vote

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    1 comment  ·  Premiere Pro » Import  ·  Flag idea as inappropriate…  ·  Admin →
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    Matt Stegner commented  · 

    Are you using the Mac ARM Beta? MP3 is not supported yet on Mac ARM.

  5. 53 votes

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    19 comments  ·  Premiere Pro » Audio  ·  Flag idea as inappropriate…  ·  Admin →

    We’re currently working on an implementation for this on Windows that closely matches the MacOS feature introduced last year. When complete, the first-launch default audio device should match the Windows System Default device for input and output. As Windows recognizes changes to the default audio device, the Adobe applications should update to match. You’ll still be able to override this behavior by selecting specific audio devices in the preferences, but should largely avoid the “Audio devices have changed” messages and setup confusion.

    Please stay tuned. I expect to see this in the public beta builds soon, and any early feedback we can get will help speed this to the main release.

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    Matt Stegner commented  · 

    "Wait--I'm on Mac OS and this still happens. There's a fix?"
    You're holding it wrong. (that is an old iPhone joke that maybe only I remember)

    Open "Preferences>Audio Hardware..." and in both the Default Input and Default Output dropdown select "System Default". Now Premiere/Audition/AME/Rush/After Effects will use the Mac OS audio device that is default, and switch the device when the OS switches.

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    Matt Stegner commented  · 

    Have you installed the NDI driver? Please check that "Preferences>Playback>Audio Device..." is set to 'Adobe Desktop Audio'.

  6. 244 votes

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    Under Review  ·  54 comments  ·  Premiere Pro » Audio  ·  Flag idea as inappropriate…  ·  Admin →
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    Matt Stegner commented  · 
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    Matt Stegner commented  · 

    "Drag/copy track effects to a different slot or separate track". This was done in the last release.

  7. 1 vote

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    1 comment  ·  Audition » Effects  ·  Flag idea as inappropriate…  ·  Admin →
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    Matt Stegner commented  · 

    Do you have Slate Digital VMR installed on this computer?

  8. 1 vote

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    1 comment  ·  Premiere Pro » Export  ·  Flag idea as inappropriate…  ·  Admin →
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    Matt Stegner commented  · 

    What version of Premiere are you seeing this in? We have recently fixed issues in this area, can you update to 14.8 and try again?

  9. 7 votes

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    17 comments  ·  Premiere Pro » Audio  ·  Flag idea as inappropriate…  ·  Admin →
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    Matt Stegner commented  · 

    @Chris V, Yes, the bug should be fixed in 14.8.

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    Matt Stegner commented  · 

    It should be fixed in the current ***** Beta. It is planned to be in the next release but plans can always change.

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    Matt Stegner commented  · 

    Hi All,
    We have identified an issue when using external control surfaces in 14.6. When you have a control surface turning on, adding tracks will cause a deadlock in the Premiere backend and cause a hang, or can cause a crash. I apologize for this.
    For now you will want to stay on Premiere 14.5 if you rely on external control surfaces. If you want to use 14.6 you can simply remove any control surfaces from the Control Surface preference.

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    Matt Stegner commented  · 

    So we are trackign this issue: https://community.adobe.com/t5/premiere-pro-beta/pp-pro-crashes-when-using-surface-controller-mackie-or-eucon/td-p/11621311?page=1

    Do you have Mackie turned on in the Control Surface Preferences?

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    Matt Stegner commented  · 

    Hi Christian, there is no file attached.

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    Matt Stegner commented  · 

    Hi Chris.
    I'm unable to crash by simply adding a track via right click menu. Could you provide a Project that is showing this so I can create a bug? Or post a video showing it?
    Thanks.

  10. 1 vote

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    1 comment  ·  Premiere Pro » Audio  ·  Flag idea as inappropriate…  ·  Admin →
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    Matt Stegner commented  · 

    There is already a feature to auto switch audio devices if you are on the Mac platform. You can select "System Default" on the Mac and Premiere will auto switch when you plug in a set of headphones. Premiere will follow the default device selected in the System Preferences.
    This, unfortunately, is not on Windows yet. We have it on our roadmap for Windows as it is commonly requested.

  11. 2 votes

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    9 comments  ·  Premiere Pro » Audio  ·  Flag idea as inappropriate…  ·  Admin →
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    Matt Stegner commented  · 

    @King555 I got the email and followed up via email. I had a few questions on how this project was created.
    For anyone following this, the effects in the project had the channel map editor set to bypass, which will skip the effect. If you come across the same issue you can enter the channel map editor and simply press the reset button.

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    Matt Stegner commented  · 

    No, I do not see the attachment. If you cannot get it attached please email it to audbugs@adobe.com, Attention Matt.

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    Matt Stegner commented  · 

    Were you using a project that was created in an earlier version of Premiere? Can you post a project for me to investigate?

    I just tried opening a project from PPro 2019 in Premiere 2020 (14.6) and the Dynamic effect was working correctly. There might be something that I'm missing from the scant description above. Getting a project in this state will certainly help me diagnose the issue.

    I also created a project on one machine and opened it on another machine and it worked. A project showing this would help immensely.

  12. 1 vote

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    1 comment  ·  Premiere Pro » Export  ·  Flag idea as inappropriate…  ·  Admin →
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    Matt Stegner commented  · 

    We have a bug open on this, though it is really more of a feature request.
    Our bug has to do with audio re-sampling when exporting. Media not matching the sample rate of the sequence when using nested sequences.
    Until the bug is fixed/feature is implemented, you might want to investigate if you have source media that has different sample rates than the sequences in the project, and if you do, adjust the sequence sample rates to match the media. Particularly look at media that is on a sequence, and that sequence is then nested onto a larger timeline.
    It is easy to accidentally create a multicam what uses a sample rate that differs from the master sequence sample rate, you will want to look there first. Ideally, your source media sample rate would match the sample rate of all the media

  13. 155 votes

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    30 comments  ·  Premiere Pro » Audio  ·  Flag idea as inappropriate…  ·  Admin →
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    Matt Stegner commented  · 

    "You can't even type in numbers directly..." @Ken Walker
    I'm not sure if you are aware of this, but you can double click on the effect name in the Audio Track Insert and it will open the custom UI for the effects. Not all effects have a custom UI (Example: The Invert effect), but most do.

  14. 1 vote

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    2 comments  ·  Premiere Pro » Audio  ·  Flag idea as inappropriate…  ·  Admin →
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    Matt Stegner commented  · 

    The keyframes bug is already fixed internally and in the Public Beta, it should be fixed int he next release. It occurs with new clips added to a timeline. Saving, closing the project, the reopening will correct the issue.

  15. 2 votes

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    2 comments  ·  Premiere Pro » 3rd Party Software  ·  Flag idea as inappropriate…  ·  Admin →
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    Matt Stegner commented  · 

    Hi Boudewijn,
    What control surface are you using?

  16. 2 votes

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    1 comment  ·  Premiere Pro » Stability  ·  Flag idea as inappropriate…  ·  Admin →
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    Matt Stegner commented  · 

    Hi David, are you using an external hardware controller of some sort, like a Loupedeck, Pallette Gear, or Mackie controller? We have a known issue with these devices and recommend you revert to Premiere 14.5.

  17. 1 vote

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    1 comment  ·  Premiere Pro » Performance  ·  Flag idea as inappropriate…  ·  Admin →
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    Matt Stegner commented  · 

    We are investigating a know issue around this. Are you using an external controller, such as a Mackie, LoupeDeck, Eucon or Pallette Gear? Disabling them in the preferences should stop the crashing.

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    1 comment  ·  Premiere Pro » Audio  ·  Flag idea as inappropriate…  ·  Admin →
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    Matt Stegner commented  · 

    Thanks for the bug report, I've written it up and here is the bug number for reference: DVAAU-4203524

  19. 1 vote

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    1 comment  ·  Audition » Stability  ·  Flag idea as inappropriate…  ·  Admin →
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    Matt Stegner commented  · 

    Hi Leon,
    Was the sound a feedback loop with the the Rhode microphone? Did it slowly grow in intensity? Or was it an instantaneous sound that happened and continued?

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    4 comments  ·  Premiere Pro » Audio  ·  Flag idea as inappropriate…  ·  Admin →
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    Matt Stegner commented  · 

    Thanks Ngoc, that was very helpful.
    I can't reproduce the issue as you have it in the video, but was able to reproduce an issue when scrubbing the audio that was sort of similar. I have created a hi priority bug to investigate this and will check back in here when we have more info.

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    Matt Stegner commented  · 

    Hi Ngoc,
    I've been trying to reproduce this issue for quite a while, but have been unable to. Could you post the .prproj so I could see exactly how it is put together?

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