AdminDacia Saenz (Quality Engineer, Adobe DVA)

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  1. 11 votes

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    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Each of the programs come with a Keyboard Shortcut Editor where you can customize and re-assign the keyboard shortcuts to line up across all your apps in the way that makes the most sense to your workflow.

    This gets saved as a custom preference file as well so its non-destructive to the original settings if you ever need to revert.

  2. 1 vote

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    1 comment  ·  Premiere Pro » User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Hi Emmanuelle,

    Are you using the Essential Graphics Panel or the Legacy titler to create your titles? Also could you please clarify what you mean by "titration" panel?

    Thanks so much,
    Dacia

  3. 2 votes

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    3 comments  ·  Premiere Pro » Essential Graphics  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    One last thing though that might be helpful if you are using Mogrts that are made in Premiere.
    There is a "Replace Fonts in All Projects" option in the top bar Graphics menu that you can use to change fonts globally within a project. (It will not work with Mogrts made in AE)... but it is a faster way to make a lot of changes than selecting each individual Mogrt.

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    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Hi Gaddiel,

    I'm curious if you are using Mogrts that were made in Premiere Pro or in After Effects.

    There is a workflow for Mogrts that are made in After Effects can be "updated" with new styles if they are exported from the same project and the same comp as the original Mogrt.

    "Motion Graphics templates from After Effects that have been used and customized in a Premiere Pro sequence can be replaced with an updated version of the template. Hold Alt/Option while you click drag-and-drop the updated template onto the existing one in your sequence.

    You can choose to have the template updated everywhere it was used in the project or limit the change to one instance. Where possible, your customizations are preserved."

    This doesn't solve the re-exporting part, but it will solve having to replace each individual Mogrt in the timeline and if you save to a Local templates folder and keep the same Display Name, then the new files would override the old ones without you having to delete the old ones manually. Personally, I like naming my updated Mogrts by version for my own history, but these could be saved to a new library as a way to separate them from the "old versions."

    Unfortunately, this behavior is not supported from Mogrts made in Premiere Pro. :(

  4. 4 votes

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    2 comments  ·  After Effects » Performance  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Hi Sean,

    Would you mind checking to see if "Do not warn me about missing fonts when project is open" is checked in your Preferences > Type?

    Do you know if the fonts you are missing are a part of the Adobe Fonts collection or third-party?

    If they are Adobe Fonts, can you check to make sure that the Creative Cloud Desktop App is open and connected to the internet?

    Thanks,
    Dacia

  5. 1 vote

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    1 comment  ·  After Effects » User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Hi Ryan,

    We made some improvements to the EGP UI in 14.0 :)
    While, I can reproduce your issue in 13.1.5 but no longer seeing the same in 14.0.1.

    Can you let us know if you are still experiencing this issue after updating (when you are able to)?

    Thanks,
    Dacia

  6. 0 votes

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    1 comment  ·  Premiere Pro » Stability  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Hi Ryan,

    This might be a silly question but just wanna cover bases, is there any chance that Lock Guide Layers is enabled?

  7. 1 vote

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    2 comments  ·  Premiere Pro » Essential Graphics  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Hi Mark,

    Is it possible that there are any expressions that are broken / disabled within the project that were controlling colors?

    You can open the Mogrt to see the .aep saved within it to see what state its in by
    1. Launching AE
    2. Use File > Open
    3. Select the Mogrt file
    4. Follow the dialog that pops up and asks you what folder you want top extract the project to
    5. and boom you've got the .aep

    I'm emailing you know as well to request a copy of the Mogrt.

    Thanks,
    Dacia

  8. 3 votes

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    4 comments  ·  Premiere Pro » Essential Graphics  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Hola Neil!

    Are you referring to more user controls for AE Mogrts in the EGP or for native PR Graphic Text layers?

    Are there a different set of controls beyond what we currently have available for PR text layers that in another app that you can share as an example?

    Thanks so much!
    Dacia

  9. 1 vote

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    4 comments  ·  Premiere Pro » Essential Graphics  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Math.round関数を使用してみましたか?

    MOGRTを共有して、プロジェクトをご覧ください。

    また、悪い翻訳をおaびします。Google翻訳を使用しています

  10. 1 vote

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    1 comment  ·  Premiere Pro » Essential Graphics  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Hi Michael,

    Can you share the Mogrt that you are having issues with? Do you know if it is an After Effects Mogrt with Responsive-Design Time functionality?

    If so, we’ve added a new function called “Reset Duration” in the Graphics top bar menu in Premiere Pro 14.0.1. This will use the length of the track item in the timeline as the single source of truth for how long the Mogrt should be retimed to. So if anything ends too early all you have to do is select the Mogrt in the timeline, use the Reset Duration command in the top bar Graphics menu, and voila!

    This will also work with multiple selections at a time.
    No more manual re-trimming or redundant work.

    The primary source of the issue stems from relinking to the Mogrt’s aegraphic file in the Motion Graphics Template Media folder. Having multiple projects pointing to the same root aegraphic or moving the project around and relinking to a different version of the same Mogrt can also get users into this state.

    However, if you are using a Motion Graphics template that was created within Premiere Pro itself, that is a new issue to me and I'd love to connect with you and learn more about your project and system, etc.

    Thanks,
    Dacia

  11. 1 vote

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    2 comments  ·  Premiere Pro » Essential Graphics  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Hi Mark,

    That is so odd! Thanks for sharing you project files. Lemme see if I can reproduce the issue in-house and see if I can figure out what's going on.

    Thanks,
    Dacia

  12. 1 vote

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    1 comment  ·  Premiere Pro » Essential Graphics  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Hi Richard,

    I just ping'd you on the community forum but just in case, messaging you here as well. I was going to recommend pinning but from the other post it sounds like that is not giving you the expected results that you want.

    Unfortunately, even when you don't actively use the pinning UI, Premiere defaults and pins the layers to the top left hand. I'm curious what happens if you choose to pin the layers to the left and right sides or the left+top+right?

    I'm currently doing an audit of pinning since there are some behaviors that do not seem to make sense. I'd love to get your Mogrts so I can take em for a whirl and also set-up a time to talk when you're available to understand what you'd like to see the behavior be when there is no pinning at all.

    But in the meantime, are you using Text on a Point or Text in a Box? We have a known bug where the the anchor point is getting shifted incorrectly when switching sequence sizes for Text in a Box.
    The workaround is to use Text on a Point.

    Having your Mogrts in hand though will definitely help me understand the issue better though.
    Emailing you now.

    Thanks,
    Dacia

  13. 58 votes

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    8 comments  ·  After Effects » User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →
    AdminDacia Saenz (Quality Engineer, Adobe DVA) supported this idea  · 
  14. 2 votes

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    2 comments  ·  Premiere Pro » Essential Graphics  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Hi Steve,

    Thanks so much for the feedback. I'd love to get to the bottom of both of these issues. The ghost text is really freaking me out to be honest. lol.

    Would you mind sharing a screen recording of the ghost text and your workaround? Is it happening with random Mogrts or specific ones? Definitely shoot me over any files that seem to give you a headache consistently.

    Thanks so much,
    Dacia

  15. 1 vote

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    1 comment  ·  Premiere Pro » Editing  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Hi Mike,

    I'm sorry you're experience has been so frustrating.
    I'm curious if you are using the Responsive Design-Position tool to pin the text layers to the sides of your video frame. In theory, this should reflow your text and keep it scaled when changing between aspect ratios.

    Would you mind sharing screen captures if you are using pinning and it's giving you unexpected results?

    If not, then here is a resource that explains the tool a little bit more...scroll down to Responsive Design -Position: https://helpx.adobe.com/premiere-pro/using/essential-graphics-panel.html

    Additionally, pinning can be set-up within the title, then this can be exported as a Motion Graphics template. Once you have a Mogrt, it can be applied to any sequence, and keep the position relative to the video frame according to how it was set-up. This workflow would allow you to use the Mogrt and re-apply it to whatever sequence you needed with a drag-and-drop from the Essential Graphics Panel so you wouldn't have to dig around all of your nested sequences.

    We are always looking to improve and I definitely agree that our anchor point tool is a great candidate for some attention.
    What kinds of improvements would you like to see happen?
    What things about it are currently driving you bonkers?
    (aside from the fact that it moves around independently of the shape if its been scaled.. we're working on that bug 😿).

    Thanks for taking the time to share your feedback,
    Dacia

  16. 1 vote

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    1 comment  ·  Premiere Pro » Export  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Hi Aylin,

    That is super frustrating. Can you share what version of Premiere Pro you're on and what platform you're on? Were you exporting via Premiere natively or via AME?

    I'd love to help get you back on track.

    Cheers,
    Dacia

  17. 1 vote

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    1 comment  ·  After Effects » User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Hi Assaf,

    That is so annoying. I'll file a bug on this shortly. Quick Q.. Is your issue resolved if you close and re-open the EGP? Would you be open to sharing your project file with us to try and repro in-house?

    Thanks,
    Dacia

  18. 1 vote

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    3 comments  ·  Premiere Pro » Essential Graphics  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Hi Helene,

    You can check to see if your Mogrt from Premiere Pro is compatible with Rush in the Export Motion Graphics Template Dialog. There is an option that says "Warn me if this Motion Graphic template is not compatible with Rush." If you click that it will give you a heads up and I believe will let you know what is not compatible in Rush to help you make necessary tweaks.

    Hope that helps!

  19. 1 vote

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    1 comment  ·  Premiere Pro » Stability  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Hi Stuart,

    I'm unable to reproduce this issue on a couple of my first tries. Would you mind sharing a little more detail about what kind of layers are in your graphic, what sequence settings you're working with, and what kind of machine you're on please?

    Thanks so much,
    Dacia

  20. 1 vote

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    2 comments  ·  Premiere Pro » Effects & Transitions  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Hi Lee,

    Are you using the Essential Graphics Panel or the Legacy Titler? Would you mind sharing a few screenshots of what you're seeing.

    Thanks so much,
    Dacia

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