AdminDacia Saenz (Quality Engineer, Adobe DVA)

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  1. 1 vote

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    1 comment  ·  Premiere Pro » Performance  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Hi James,

    Unfortunately, there was a mistake in how some of the stock mogrts are tagged. There is a set of mogrts that are actually Premium and not free and not marked appropriately.

    The stock team is aware of the issue and working to resolve it.

    Apologies for the inconvenience,

    Dacia

  2. 2 votes

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    1 comment  ·  Premiere Pro » Essential Graphics  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Hi Charles,

    There are a couple of options that we recommend for helping folks keep their Mogrt collections organized.

    You can always save your licensed Mogrts to CC Libraries, which now have the option to use sub-groups. Using sub-groups will require adding Mogrts to your sequence via the Libraries panel though.

    Alternatively, if you want to keep things managed with a little more control over the actual files themselves, you can use the "Manage Additional Folders" option in the hamburger menu of the EGP. This allows you to move collections of Mogrts into specific folders and create custom pathways to those folders, locally or on a server. You can also choose to export Mogrts out of AE directly into these folders once they are set up. You can filter the EGP by whichever folder you need to focus on for that particular project.

    Another alternative to return to having a more traditional folder structure is to install Premiere Composer.
    Mr. Horse makes this really rad free plug-in that comes with a ton of free Mogrts, but most importantly has a panel that organizes your content, including Mogrts into a more traditional folder structure.
    Mr. Horse is an incredible 3rd-party developer and has a long track record of making complimentary tools for After Effects and Premiere Pro.
    Hope this helps!
    https://misterhorse.com/premiere-composer
    https://youtu.be/CPgSPWIw1Qk

    Cheers,
    Dacia

  3. 2 votes

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    1 comment  ·  After Effects » Workflow & interoperability  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Thanks for reporting this Alex.

    Would you be able to send me the script and an example project so that we can attempt a repro on our end?

    Is there any chance that you have a folder named "Assets" in your project panel where your media is?

    Thanks,
    Dacia

  4. 3 votes

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    3 comments  ·  Premiere Pro » Closed Captions  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Hi T,

    You can do this by selecting the single word in the Program Monitor, and then use the Essential Graphics panel to add the italics.

    Cheers,
    Dacia

  5. 1 vote

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    1 comment  ·  Premiere Pro » Essential Graphics  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Hi Robert,

    You can save a template to any folder you choose in the Export dialog.

    The extra step that you can take to link the Essential Graphics Panel to that same folder (or any custom folder) is to click on the hamburger menu in the EGP and select "Manage Additional Folders." This will give you the option to choose that very same folder that you exported to in the step above. It adds an extra dropdown menu that you can use to filter your view to only display the Mogrts in that folder (kind of like the way CC Libraries work except they're your folders!)

    Lastly, you can select your Premiere-made Graphics in the timeline, and from the top bar Graphics menu, select "Upgrade to Source Graphics". This will make the Graphic behave like a Legacy Title in that a version of it will show up in your Project panel. It will also make it a "global graphic" meaning that making an edit to one iteration of it, will apply that change to any subsequent instances of that graphic that are added to the timeline after the upgrade.

    Hope this info is helpful!
    Dacia

  6. 2 votes

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    2 comments  ·  Media Encoder » Performance  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Thanks for reporting this Rickard.

    Would you be willing to send me a sample project with the jsons so we can try and repro in-house?

    Thanks so much,
    Dacia

  7. 1 vote

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    2 comments  ·  Premiere Pro » User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Hi Steve,

    If you're typing and need to switch to the Selection (arrow) Tool or any of the other tools, you can hit Escape or Command /Control + Enter to get out of typing mode and then hit the keyboard shortcut for the tool you want. No need to click away or have an extra letter added to your text.

    The commands to get out of typing mode to switch to a different tool via keyboard shortcuts were based on the commands in Photoshop and After Effects.

    Once you're in Selection mode, you can nudge the text or shape layer with Command / Control + Arrow for 1 pixel and Command / Control + Shift + Arrow for 5 pixels.

    And you can customize your keyboard shortcuts by using the Keyboard Shortcut Editor to your preference.

    Lastly, I'm not familiar with that shutter speed trick, but have you dropped the effect into the layer stack in the EGP itself? You can drop any effect into the EGP and it will affect any of the layers below it. Or if you only want the effect to render on only a subset of layers, you can put them in a group. :)

    Hope this is helpful,
    Dacia

  8. 6 votes

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    2 comments  ·  Premiere Pro » Essential Graphics  ·  Flag idea as inappropriate…  ·  Admin →
    AdminDacia Saenz (Quality Engineer, Adobe DVA) supported this idea  · 
  9. 287 votes

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    149 comments  ·  Premiere Pro » Essential Graphics  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Oh one more thing, Jeanette...
    Another alternative to return to having a more traditional folder structure is to install Premiere Composer.

    Mr. Horse makes this really rad free plug-in that comes with a ton of free Mogrts, but most importantly has a panel that organizes your content, including Mogrts into a more traditional folder structure.

    Mr. Horse is an incredible 3rd-party developer and has a long track record of making complimentary tools for After Effects and Premiere Pro.

    Hope this helps!

    https://misterhorse.com/premiere-composer

    https://youtu.be/CPgSPWIw1Qk

    Cheers,
    Dacia

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    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Hi Jeanette,

    This is a totally valid place to come to for clarity on your sorting options, and I'm happy to help offer a few tips to help you get back on track. We try to help on these threads as often as we can.

    When you download or license a mogrt from the Essential Graphics Panel in Premiere Pro, a copy of those mogrts get stored in your Local Templates Folder. These are visible in the Browse tab when you filter by "Local."

    The best advice I can give you though is to sort that view by "Recent." There is a little icon at the bottom of the Esential Graphics Panel in the middle that allows you to sort by Alphabetical or Recent. I find this to be super helpful.

    If you want to find the actual .mogrt files on disk, the folder is here:
    On Mac: /username/Library/Application Support/Adobe/Common/Motion Graphics Templates

    On Win: /Users/username/AppData/Roaming/Adobe/Common/Motion Graphics Templates

    Alternatively, if you want to keep things managed even further, you can use the "Manage Additional Folders" option in the hamburger menu of the EGP. This allows you to move collections of Mogrts into specific folders and create custom pathways to those folders, locally or on a server.

    It might be more helpful to download the Mogrts from the Adobe Stock website on a browser and choose where you want your files downloaded to if you go this route.

    Lastly, you can always save your licensed Mogrts to a CC Library and manage collections in that manner as well.

    Hope that is helpful and that you can get back on track.

    Cheers,
    Dacia

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    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Hi Pierre!

    Good news! You CAN nudge individual layers and shapes made with the new Essential Graphics tool in Premiere and it's been possible for many releases now (maybe 2 years???)!

    Open the Keyboard Shortcut editor to see all the various combos that allow you to nudge by 1 or 5 pixels. Feel free to change them to whatever makes you happiest too!

    You can also arrange layers in the EGP layer stack with KBS too.

    FIXED AS ASAP AS CAN BE!

    Thanks,
    Dacia

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    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Hi Nathaniel,

    Are you familiar with the option in the hamburger menu of the EGP called "Manage Additional Folders"? It allows you to create to your own folders on disk or a server.This will create a dropdown menu that you can then filter your view by, and you manage the contents of those folders with Finder or Explorer. Just like you would any other folder.

    Another alternative to return to the way it was is to install Premiere Composer.

    Mr. Horse makes this really rad free plug-in that comes with a ton of free Mogrts, but most importantly has a panel that organizes your content, including Mogrts into a more traditional folder structure.

    Mr. Horse is an incredible 3rd-party developer and has a long track record of making complimentary tools for After Effects and Premiere Pro.

    Hope this helps!

    https://misterhorse.com/premiere-composer

    https://youtu.be/CPgSPWIw1Qk

    Cheers,
    Dacia

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    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Hi Michael,

    I mean... I gotta level with you. I don't think the folders are coming back after three years. That was a version 1 design and it got replaced by the current model to support multiple views, from CC Libs to Stock.

    We did add a way to add file paths to specific folders on your system or server though! If you click on the hamburger menu in the EGP, you can choose "Manage Additional Folders" and link to your custom folders. This will create a dropdown menu that you can then filter your view by.

    Another alternative to return to the way it was is to install Premiere Composer.

    Mr. Horse makes this really rad free plug-in that comes with a ton of free Mogrts, but most importantly has a panel that organizes your content, including Mogrts into a more traditional folder structure.

    Mr. Horse is an incredible 3rd-party developer and has a long track record of making complimentary tools for After Effects and Premiere Pro.

    Hope this helps!

    https://misterhorse.com/premiere-composer

    https://youtu.be/CPgSPWIw1Qk

    Cheers,
    Dacia

    An error occurred while saving the comment
    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Mr. Horse makes a really rad free plug-in called Premiere Composer that comes with a ton of free Mogrts, but most importantly has a panel that organizes your content, including Mogrts into a more traditional folder structure.

    Mr. Horse is an incredible 3rd-party developer and has a long track record of making complimentary tools for After Effects and Premiere Pro.

    Hope this helps!

    https://misterhorse.com/premiere-composer

    https://youtu.be/CPgSPWIw1Qk

    An error occurred while saving the comment
    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Hi Mark,

    Emailing you as well... can you share a screenshot or video of your issue?
    Are you using a Mogrt that was made in Premiere Pro or After Effects?
    If you're using a title made natively in Premiere, is it possible that your logo has gone offline?

    Would you also mind sharing your Mogrt?

    Hopefully we can get you back on track soon!

    Thanks so much,
    Dacia
    Dacia

  10. 1 vote

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    2 comments  ·  Premiere Pro » Editing  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Hi Johnathan,

    Reset Duration is a feature for AE Mogrts specifically. There was a long-standing bug where re-timed track items were losing their custom timing and leaving users with empty frames when they re-opened their projects.

    Does this sound like something you're experiencing?

    It's not meant to change the in and out points of the track item itself though, and it won't work with Mogrts that were made in Premiere Pro.

    Thanks,
    Dacia

  11. 1 vote

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    2 comments  ·  After Effects » Animation  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Hi Ken,

    Can you try and increase the Echo Time and see if that gives you different results?

    Thanks,
    Dacia

  12. 11 votes

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    6 comments  ·  Premiere Pro » Projects  ·  Flag idea as inappropriate…  ·  Admin →
    AdminDacia Saenz (Quality Engineer, Adobe DVA) supported this idea  · 
  13. 1 vote

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    1 comment  ·  Premiere Pro » Essential Graphics  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Obrigado por comunicar este problema. Estamos investigando o problema e pedimos desculpas pelo inconveniente.

    Saúde,
    Dacia

  14. 2 votes

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    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Upvoting this one as well!

    It really is needed at this point. I've forwarded this Feature Request to the Creative Cloud Desktop team. Fingers crossed we can get some traction going with this one.

    Thanks for your feedback,
    Dacia

    AdminDacia Saenz (Quality Engineer, Adobe DVA) supported this idea  · 
  15. 1 vote

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    5 comments  ·  After Effects » Stability  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Hi Roland,

    When a Mogrt is exported from AE, a JSON file is created with a list of all of the controls and their default values. This is what Premiere Pro uses to create the UI in the Edit menu of the EGP when the AE Mogrt is selected in the timeline.

    There were bugs that were causing this data to be inaccurate, and causing crashes in Premiere. Opening the project and re-exporting it out of 18.1 should fix any of these issues. It sounds like it worked for you.

    Separately, the Expressions Universilizer changes dropdown menus to a match name for the effect. Dropdown menus are actually Pseudoeffects under the hood and this is why the Universalizer tool identifies them as such. An important thing to know about Pseudoeffects is that their match name changes, every time there is a change to the control itself, i.e. the number of items in the list or the names. A critical best practice is to make sure to run the Universalizer at the very end and after all changes have been made. The match name it generates will no longer be valid if you edit the control after running the script.

    Cheers,
    Dacia

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    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Hi Roland,

    We fixed some bugs that had been baking in bad data into the JSONs of AE Mogrts for awhile. As you mentioned, it was related to some of the issues of disappearing controls. In a lot of cases, the mogrts were causing crashes in Premiere.

    Simply, re-exporting the Mogrt out of AE version 18.0.1 or later should resolve the issue.

    We also have a python script that will open the JSON and fix the bad metadata if that
    doesn't work. Can you try re-exporting and seeing if that resolves the issue? I'll email you the script and instructions if that doesn't work.

    Sorry for the inconvenience.

  16. 2 votes

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    1 comment  ·  After Effects  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Hi Jake,

    Unfortunately, we currently do no support audio in Mogrts. I have added this post our Feature requests.

    Thanks,
    Dacia

  17. 1 vote

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    2 comments  ·  Premiere Pro » Essential Graphics  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Hi Austin,

    I think I was running into a similar situation but had a hard time reproducing the issue consistently.
    Would you mind recording a screen share of what's happening and sharing what version of PR you're on?

    Can you also try another thing for me... do the Graphics items start working if you try and make a shape first?

    Thanks and apologies for the inconvenience,
    Dacia

  18. 1 vote

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    Needs More Info  ·  3 comments  ·  After Effects » User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Hi Randall,

    I'm sorry you're running into this crash. I tried selecting multiple text layers, each with unique font sizes and then re-sizing them from both the Character Panel and the Essential Graphics Panel. I'm unable to crash the app, and all text layers are changing in size as expected.

    Would you mind sharing a screen recording of what you're seeing and a project if possible?

    Thanks,
    Dacia

  19. 2 votes

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    5 comments  ·  After Effects » General  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Ok thanks so much. We are working on a solution and I will update this channel when there is a fix to try out in Beta.

    Apologies for the inconvenience,
    Dacia

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    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Thanks for the video!
    While watching, I realized that this sounds a lot like a bug we currently have opened where values can get reset if a comp is duplicated via Copy / Paste keyboard shortcuts. specifically.

    I can absolutely repro if I use Cmd+P / CMD + V but not when I use CMD + D.

    What's your go to method for duplicating comps?

    Thanks,
    Dacia

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    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Thanks for reporting this Gregory. That's annoying for sure.
    I just tried to reproduce the issue in the latest release (18.2) and it looks like the issue is resolved.
    Would you mind giving it a shot?

    Thanks,
    Dacia

  20. 1 vote

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    2 comments  ·  After Effects  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Hi Jessica,

    I'm not able to reproduce that issue on my end. Would it be possible for you to share a screen recording of what you're seeing and a project?

    Thanks,
    Dacia

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