AdminDacia Saenz (Quality Engineer, Adobe DVA)

My feedback

  1. 1 vote
    Sign in Sign in with Adobe ID
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Premiere Pro » Adobe Interoperability  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    I'm also curious if you've considered using the Motion Graphics templates workflow for your text titles. You can create editable packaged AE Projects (.morgts) and edit them right in Premiere without having to bounce back and forth. 99% of them are rendered by a Tiny Inception AE inside of Premiere Pro and are shareable across, slack, emails, servers, and CC Libraries.

    Here are a few resources if you're curious about how to get started:
    EC Abrams
    Make Templates with Essential Graphics in Adobe After Effects
    https://youtu.be/EG7m3j1X9hQ

    School of Motion
    The Essential Graphics Panel in After Effects and Premiere
    https://youtu.be/fEhCySMQBjk

  2. 1 vote
    Sign in Sign in with Adobe ID
    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  After Effects » General  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Hi Roland,

    Can you email me the Mogrt file? UserVoice doesn't like .mogrts and won't attach them correctly.

    Thanks,
    Dacia

  3. 2 votes
    Sign in Sign in with Adobe ID
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Under Review  ·  6 comments  ·  Premiere Pro » Essential Graphics  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Hi Anne Marie,

    As I mentioned in my last comment, we have a fix in-hand and I will update this channel as soon as the next release with the fix is made public (legal lives to tie our hands on this, unfortunately). I will mention though that we have been releasing new updates with bug fixes monthly for the last few months so ... its coming ;)

    An error occurred while saving the comment
    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    @Edaqa,

    Thank you for bringing this to our attention. I have successfully reproduced this issue on my end and have filed a bug report. I'm sorry I don't have a workaround at this point for you but I will update this channel about a fix as soon as I can.

    Cheers,
    Dacia

    An error occurred while saving the comment
    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    If you could send both the older Mogrt that you are trying to replace as well as the new version with Audio that would be very helpful for me to try and debug the issue.

    You can find copies of both the Mogrts in your Local Templates Media folder which you can find here:

    (mac) username/Library/Application Support/Adobe/Common/Motion Graphics Templates
    (win) root ://Users/username/AppData/Roaming/Adobe/Common/Motion Graphics Templates

    Or you can re-export them from AE and select "Local Drive" and then hit the Browse button to choose where you want to Mogrts exported to like your desktop or something.

    Thanks so much,
    Dacia

    An error occurred while saving the comment
    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Hi Edaqa,

    That sounds frustrating... When you say that you are attempting to Alt+Drag over "an old one," do you mean you are attempting to replace another Mogrt file or are you attempting to replace the original AE Comp in the timeline?

    Would you be willing to share the Mogrt with audio file that is causing headaches? I'd like to try and repro in-house.

    Thanks for bringing our attention to this,
    Dacia

  4. 1 vote
    Sign in Sign in with Adobe ID
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Premiere Pro » Stability  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Hi,

    Would you mind sharing the Mogrt file that you are having issues with? Unfortunately, you cannot attach Mogrts to a UserVoice post but you can add them to a creative cloud folder and share that link :)

    Also what version of PR are you on and what kind of computer are you using?

    Hope to get you back on track sooner than later.

    Thanks,
    Dacia

  5. 2 votes
    Sign in Sign in with Adobe ID
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Premiere Pro » User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →
    AdminDacia Saenz (Quality Engineer, Adobe DVA) supported this idea  · 
  6. 2 votes
    Sign in Sign in with Adobe ID
    Signed in as (Sign out)

    We’ll send you updates on this idea

    6 comments  ·  Premiere Pro » Essential Graphics  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Hi Ryan!

    I talked to one of our color devs and he said there had been some improvements made in the past few releases to help resolve some of these color issues.

    I gave it a go in the latest releases: AE 17.0.4 and PR 14.0.3 and things were looking MUCH better, dare I say seamless.

    Here is a screen shot of my timeline with:
    1. The Mogrt you sent me
    2. A native PR Rectangle that got its color from the Blue Swatch in the Mogrt via eyedropper
    3. An imported AE Comp that is being rendered by AE via Dynamic Link with a Solid that got its color by manually adding the Hex Value
    and lastly,
    4. A screenshot of the Comp Window in AE that I imported into PR.

    They all look the same color on my end on an iMac. Would you mind updating and testing things again?

    Fingers Crossed the update will resolve this 🙏🏽

    Thanks for your patience!
    Dacia

    An error occurred while saving the comment
    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Dang.

    Thanks for the info and that last screen shot. I'm going to go pick the brain of one of our color expert devs and see if I can get any intel back.

    I have a VERY convoluted workaround that I could offer as well... but I'm not even sure it would end up being very user-friendly for your editors in the end. Lemme know if you want to give it a try though.

    Also if you could make a unique UserVoice Request to integrate the ability to use Color Swatches from libs natively in PR that would be awesome. It will allow for more visibility and for folks to upvote it. :)

    Thanks for bringing this to our attention, Ryan!

    An error occurred while saving the comment
    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Hi Ryan,

    This has been coming up recently in various ways and its definitely frustrating. I've been able to suggest the following workarounds to a few folks and its improved the outcomes.

    Would you mind trying the following?
    1. Re-open the project in AE
    2. Open the Project Settings
    3. Click on the Color Tab
    4. Enable "Blend Colors Using 1.0" Gamma
    5. Re-export the Mogrt
    6. Check out results in PR.

    Does this bring the colors more in alignment with one another?

  7. 3 votes
    Sign in Sign in with Adobe ID
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  After Effects » User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →
    AdminDacia Saenz (Quality Engineer, Adobe DVA) supported this idea  · 
  8. 5 votes
    Sign in Sign in with Adobe ID
    Signed in as (Sign out)

    We’ll send you updates on this idea

    An error occurred while saving the comment
    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Each of the programs come with a Keyboard Shortcut Editor where you can customize and re-assign the keyboard shortcuts to line up across all your apps in the way that makes the most sense to your workflow.

    This gets saved as a custom preference file as well so its non-destructive to the original settings if you ever need to revert.

  9. 4 votes
    Sign in Sign in with Adobe ID
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Premiere Pro » Adobe Interoperability  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Oh! Out of curiosity...
    Are you attempting to rename the Mogrts from the new Creative Cloud Desktop App or the Browser?

    I think it would be worth filing a feature request if so :)

    An error occurred while saving the comment
    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Hi Paula,

    In order to support localization of Mogrts for different places in the world, we had to create a Display Name (what you see in the app) that was separate than the file name itself so that folks who open the Mogrt in Japanese can see the Japanese name displayed and folks who open the Mogrt in Spanish can see the Spanish name.

    Unfortunately, solving that issue for many definitely causes some pain points for users who don't have to worry about serving international teams.

    But! There IS another way to rename your Mogrts without having to re-export them every time.
    If you:
    1. Navigate to the Essential Graphics Panel within Premiere itself
    2. Click on the checkbox that says 'Local Templates Folder" and
    3. Right-click on a thumbnail...
    Then you will see an option to Rename the Display Name of the Mogrt.

    The caveate here is that the Mogrt has to be saved locally.

    If you have Mogrts in your Library that need to be renamed, then:
    1. Filter the EGP view by Libraries
    2. Multi-Select the Mogrts you need to rename
    3. Right-Click on them and choose "Copy to Local" from the menu.

    After you complete the renaming process you can copy them back to your library. Its a bit of a back-and-forth for sure, but I think it will definitely save more time than having to re-open all of the individual After Effects projects and re-exporting them with the new name.

    Hope this is helpful,
    Dacia

  10. 1 vote
    Sign in Sign in with Adobe ID
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Premiere Pro » User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Hi Emmanuelle,

    Are you using the Essential Graphics Panel or the Legacy titler to create your titles? Also could you please clarify what you mean by "titration" panel?

    Thanks so much,
    Dacia

  11. 250 votes
    Sign in Sign in with Adobe ID
    Signed in as (Sign out)

    We’ll send you updates on this idea

    127 comments  ·  Premiere Pro » Essential Graphics  ·  Flag idea as inappropriate…  ·  Admin →
    Under Review  ·  bronwynlewis responded

    Thanks for your input on how to improve the browser and the details on how you are organizing your Motion Graphics templates.

    An error occurred while saving the comment
    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Hi Mark,

    Emailing you as well... can you share a screenshot or video of your issue?
    Are you using a Mogrt that was made in Premiere Pro or After Effects?
    If you're using a title made natively in Premiere, is it possible that your logo has gone offline?

    Would you also mind sharing your Mogrt?

    Hopefully we can get you back on track soon!

    Thanks so much,
    Dacia
    Dacia

  12. 1 vote
    Sign in Sign in with Adobe ID
    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Premiere Pro » Essential Graphics  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    One last thing though that might be helpful if you are using Mogrts that are made in Premiere.
    There is a "Replace Fonts in All Projects" option in the top bar Graphics menu that you can use to change fonts globally within a project. (It will not work with Mogrts made in AE)... but it is a faster way to make a lot of changes than selecting each individual Mogrt.

    An error occurred while saving the comment
    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Hi Gaddiel,

    I'm curious if you are using Mogrts that were made in Premiere Pro or in After Effects.

    There is a workflow for Mogrts that are made in After Effects can be "updated" with new styles if they are exported from the same project and the same comp as the original Mogrt.

    "Motion Graphics templates from After Effects that have been used and customized in a Premiere Pro sequence can be replaced with an updated version of the template. Hold Alt/Option while you click drag-and-drop the updated template onto the existing one in your sequence.

    You can choose to have the template updated everywhere it was used in the project or limit the change to one instance. Where possible, your customizations are preserved."

    This doesn't solve the re-exporting part, but it will solve having to replace each individual Mogrt in the timeline and if you save to a Local templates folder and keep the same Display Name, then the new files would override the old ones without you having to delete the old ones manually. Personally, I like naming my updated Mogrts by version for my own history, but these could be saved to a new library as a way to separate them from the "old versions."

    Unfortunately, this behavior is not supported from Mogrts made in Premiere Pro. :(

  13. 2 votes
    Sign in Sign in with Adobe ID
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  After Effects » Performance  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Hi Sean,

    Would you mind checking to see if "Do not warn me about missing fonts when project is open" is checked in your Preferences > Type?

    Do you know if the fonts you are missing are a part of the Adobe Fonts collection or third-party?

    If they are Adobe Fonts, can you check to make sure that the Creative Cloud Desktop App is open and connected to the internet?

    Thanks,
    Dacia

  14. 1 vote
    Sign in Sign in with Adobe ID
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  After Effects » User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Hi Ryan,

    We made some improvements to the EGP UI in 14.0 :)
    While, I can reproduce your issue in 13.1.5 but no longer seeing the same in 14.0.1.

    Can you let us know if you are still experiencing this issue after updating (when you are able to)?

    Thanks,
    Dacia

  15. 0 votes
    Sign in Sign in with Adobe ID
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Premiere Pro » Stability  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Hi Ryan,

    This might be a silly question but just wanna cover bases, is there any chance that Lock Guide Layers is enabled?

  16. 1 vote
    Sign in Sign in with Adobe ID
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Premiere Pro » Essential Graphics  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Hi Mark,

    Is it possible that there are any expressions that are broken / disabled within the project that were controlling colors?

    You can open the Mogrt to see the .aep saved within it to see what state its in by
    1. Launching AE
    2. Use File > Open
    3. Select the Mogrt file
    4. Follow the dialog that pops up and asks you what folder you want top extract the project to
    5. and boom you've got the .aep

    I'm emailing you know as well to request a copy of the Mogrt.

    Thanks,
    Dacia

  17. 1 vote
    Sign in Sign in with Adobe ID
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Premiere Pro » Essential Graphics  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Hola Neil!

    Are you referring to more user controls for AE Mogrts in the EGP or for native PR Graphic Text layers?

    Are there a different set of controls beyond what we currently have available for PR text layers that in another app that you can share as an example?

    Thanks so much!
    Dacia

  18. 1 vote
    Sign in Sign in with Adobe ID
    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Premiere Pro » Essential Graphics  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Math.round関数を使用してみましたか?

    MOGRTを共有して、プロジェクトをご覧ください。

    また、悪い翻訳をおaびします。Google翻訳を使用しています

  19. 1 vote
    Sign in Sign in with Adobe ID
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Premiere Pro » Essential Graphics  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Hi Michael,

    Can you share the Mogrt that you are having issues with? Do you know if it is an After Effects Mogrt with Responsive-Design Time functionality?

    If so, we’ve added a new function called “Reset Duration” in the Graphics top bar menu in Premiere Pro 14.0.1. This will use the length of the track item in the timeline as the single source of truth for how long the Mogrt should be retimed to. So if anything ends too early all you have to do is select the Mogrt in the timeline, use the Reset Duration command in the top bar Graphics menu, and voila!

    This will also work with multiple selections at a time.
    No more manual re-trimming or redundant work.

    The primary source of the issue stems from relinking to the Mogrt’s aegraphic file in the Motion Graphics Template Media folder. Having multiple projects pointing to the same root aegraphic or moving the project around and relinking to a different version of the same Mogrt can also get users into this state.

    However, if you are using a Motion Graphics template that was created within Premiere Pro itself, that is a new issue to me and I'd love to connect with you and learn more about your project and system, etc.

    Thanks,
    Dacia

  20. 1 vote
    Sign in Sign in with Adobe ID
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Premiere Pro » Essential Graphics  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Hi Mark,

    That is so odd! Thanks for sharing you project files. Lemme see if I can reproduce the issue in-house and see if I can figure out what's going on.

    Thanks,
    Dacia

← Previous 1 3

Feedback and Knowledge Base