AdminDacia Saenz (Quality Engineer, Adobe DVA)

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  1. 4 votes
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    2 comments  ·  Premiere Pro » Adobe Interoperability  ·  Flag idea as inappropriate…  ·  Admin →
    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Oh! Out of curiosity...
    Are you attempting to rename the Mogrts from the new Creative Cloud Desktop App or the Browser?

    I think it would be worth filing a feature request if so :)

    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Hi Paula,

    In order to support localization of Mogrts for different places in the world, we had to create a Display Name (what you see in the app) that was separate than the file name itself so that folks who open the Mogrt in Japanese can see the Japanese name displayed and folks who open the Mogrt in Spanish can see the Spanish name.

    Unfortunately, solving that issue for many definitely causes some pain points for users who don't have to worry about serving international teams.

    But! There IS another way to rename your Mogrts without having to re-export them every time.
    If you:
    1. Navigate to the Essential Graphics Panel within Premiere itself
    2. Click on the checkbox that says 'Local Templates Folder" and
    3. Right-click on a thumbnail...
    Then you will see an option to Rename the Display Name of the Mogrt.

    The caveate here is that the Mogrt has to be saved locally.

    If you have Mogrts in your Library that need to be renamed, then:
    1. Filter the EGP view by Libraries
    2. Multi-Select the Mogrts you need to rename
    3. Right-Click on them and choose "Copy to Local" from the menu.

    After you complete the renaming process you can copy them back to your library. Its a bit of a back-and-forth for sure, but I think it will definitely save more time than having to re-open all of the individual After Effects projects and re-exporting them with the new name.

    Hope this is helpful,
    Dacia

  2. 1 vote
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    5 comments  ·  Premiere Pro » Essential Graphics  ·  Flag idea as inappropriate…  ·  Admin →
    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Dang.

    Thanks for the info and that last screen shot. I'm going to go pick the brain of one of our color expert devs and see if I can get any intel back.

    I have a VERY convoluted workaround that I could offer as well... but I'm not even sure it would end up being very user-friendly for your editors in the end. Lemme know if you want to give it a try though.

    Also if you could make a unique UserVoice Request to integrate the ability to use Color Swatches from libs natively in PR that would be awesome. It will allow for more visibility and for folks to upvote it. :)

    Thanks for bringing this to our attention, Ryan!

    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Hi Ryan,

    This has been coming up recently in various ways and its definitely frustrating. I've been able to suggest the following workarounds to a few folks and its improved the outcomes.

    Would you mind trying the following?
    1. Re-open the project in AE
    2. Open the Project Settings
    3. Click on the Color Tab
    4. Enable "Blend Colors Using 1.0" Gamma
    5. Re-export the Mogrt
    6. Check out results in PR.

    Does this bring the colors more in alignment with one another?

  3. 1 vote
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    1 comment  ·  Premiere Pro » User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →
    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Hi Emmanuelle,

    Are you using the Essential Graphics Panel or the Legacy titler to create your titles? Also could you please clarify what you mean by "titration" panel?

    Thanks so much,
    Dacia

  4. 246 votes
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    127 comments  ·  Premiere Pro » Essential Graphics  ·  Flag idea as inappropriate…  ·  Admin →
    Under Review  ·  bronwynlewis responded

    Thanks for your input on how to improve the browser and the details on how you are organizing your Motion Graphics templates.

    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Hi Mark,

    Emailing you as well... can you share a screenshot or video of your issue?
    Are you using a Mogrt that was made in Premiere Pro or After Effects?
    If you're using a title made natively in Premiere, is it possible that your logo has gone offline?

    Would you also mind sharing your Mogrt?

    Hopefully we can get you back on track soon!

    Thanks so much,
    Dacia
    Dacia

  5. 1 vote
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    3 comments  ·  Premiere Pro » Essential Graphics  ·  Flag idea as inappropriate…  ·  Admin →
    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    One last thing though that might be helpful if you are using Mogrts that are made in Premiere.
    There is a "Replace Fonts in All Projects" option in the top bar Graphics menu that you can use to change fonts globally within a project. (It will not work with Mogrts made in AE)... but it is a faster way to make a lot of changes than selecting each individual Mogrt.

    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Hi Gaddiel,

    I'm curious if you are using Mogrts that were made in Premiere Pro or in After Effects.

    There is a workflow for Mogrts that are made in After Effects can be "updated" with new styles if they are exported from the same project and the same comp as the original Mogrt.

    "Motion Graphics templates from After Effects that have been used and customized in a Premiere Pro sequence can be replaced with an updated version of the template. Hold Alt/Option while you click drag-and-drop the updated template onto the existing one in your sequence.

    You can choose to have the template updated everywhere it was used in the project or limit the change to one instance. Where possible, your customizations are preserved."

    This doesn't solve the re-exporting part, but it will solve having to replace each individual Mogrt in the timeline and if you save to a Local templates folder and keep the same Display Name, then the new files would override the old ones without you having to delete the old ones manually. Personally, I like naming my updated Mogrts by version for my own history, but these could be saved to a new library as a way to separate them from the "old versions."

    Unfortunately, this behavior is not supported from Mogrts made in Premiere Pro. :(

  6. 2 votes
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    2 comments  ·  After Effects » Performance  ·  Flag idea as inappropriate…  ·  Admin →
    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Hi Sean,

    Would you mind checking to see if "Do not warn me about missing fonts when project is open" is checked in your Preferences > Type?

    Do you know if the fonts you are missing are a part of the Adobe Fonts collection or third-party?

    If they are Adobe Fonts, can you check to make sure that the Creative Cloud Desktop App is open and connected to the internet?

    Thanks,
    Dacia

  7. 1 vote
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    1 comment  ·  After Effects » User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →
    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Hi Ryan,

    We made some improvements to the EGP UI in 14.0 :)
    While, I can reproduce your issue in 13.1.5 but no longer seeing the same in 14.0.1.

    Can you let us know if you are still experiencing this issue after updating (when you are able to)?

    Thanks,
    Dacia

  8. 0 votes
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    1 comment  ·  Premiere Pro » Stability  ·  Flag idea as inappropriate…  ·  Admin →
    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Hi Ryan,

    This might be a silly question but just wanna cover bases, is there any chance that Lock Guide Layers is enabled?

  9. 1 vote
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    2 comments  ·  Premiere Pro » Essential Graphics  ·  Flag idea as inappropriate…  ·  Admin →
    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Hi Mark,

    Is it possible that there are any expressions that are broken / disabled within the project that were controlling colors?

    You can open the Mogrt to see the .aep saved within it to see what state its in by
    1. Launching AE
    2. Use File > Open
    3. Select the Mogrt file
    4. Follow the dialog that pops up and asks you what folder you want top extract the project to
    5. and boom you've got the .aep

    I'm emailing you know as well to request a copy of the Mogrt.

    Thanks,
    Dacia

  10. 1 vote
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    2 comments  ·  Premiere Pro » Essential Graphics  ·  Flag idea as inappropriate…  ·  Admin →
    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Hola Neil!

    Are you referring to more user controls for AE Mogrts in the EGP or for native PR Graphic Text layers?

    Are there a different set of controls beyond what we currently have available for PR text layers that in another app that you can share as an example?

    Thanks so much!
    Dacia

  11. 1 vote
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    3 comments  ·  Premiere Pro » Essential Graphics  ·  Flag idea as inappropriate…  ·  Admin →
    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Math.round関数を使用してみましたか?

    MOGRTを共有して、プロジェクトをご覧ください。

    また、悪い翻訳をおaびします。Google翻訳を使用しています

  12. 1 vote
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    1 comment  ·  Premiere Pro » Essential Graphics  ·  Flag idea as inappropriate…  ·  Admin →
    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Hi Michael,

    Can you share the Mogrt that you are having issues with? Do you know if it is an After Effects Mogrt with Responsive-Design Time functionality?

    If so, we’ve added a new function called “Reset Duration” in the Graphics top bar menu in Premiere Pro 14.0.1. This will use the length of the track item in the timeline as the single source of truth for how long the Mogrt should be retimed to. So if anything ends too early all you have to do is select the Mogrt in the timeline, use the Reset Duration command in the top bar Graphics menu, and voila!

    This will also work with multiple selections at a time.
    No more manual re-trimming or redundant work.

    The primary source of the issue stems from relinking to the Mogrt’s aegraphic file in the Motion Graphics Template Media folder. Having multiple projects pointing to the same root aegraphic or moving the project around and relinking to a different version of the same Mogrt can also get users into this state.

    However, if you are using a Motion Graphics template that was created within Premiere Pro itself, that is a new issue to me and I'd love to connect with you and learn more about your project and system, etc.

    Thanks,
    Dacia

  13. 1 vote
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    2 comments  ·  Premiere Pro » Essential Graphics  ·  Flag idea as inappropriate…  ·  Admin →
    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Hi Mark,

    That is so odd! Thanks for sharing you project files. Lemme see if I can reproduce the issue in-house and see if I can figure out what's going on.

    Thanks,
    Dacia

  14. 1 vote
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    1 comment  ·  Premiere Pro » Essential Graphics  ·  Flag idea as inappropriate…  ·  Admin →
    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Hi Kyung,

    I talked to one of the devs that created Responsive Design - Time and the mapping of the calculations needed to deliver the correct frame after a retime are more likely to get out of sync the greater the stretch.

    From your observations, do you know how many frames the protected regions are being extended by? If you could share a screen recording and the Mogrt in question that would be really helpful.

    Sorry you are unable to upgrade to the latest release yet. The new Reset Duration function is really helpful and was meant to address some of the frame rate issues that can occur.

    I'm curious what the scenario is when you say: "The fact that I have to hit Reset Duration over and over when the timing gets changed is annoying." All of the reports we have received related to re-timing issues have been happening after a project close and re-open, or when users were opening the same project across different machines. Is your experience that the re-timed Mogrts are losing the expected speed within the same session? I would definitely love to get a sample project and screen recordings in house if thats the case.

    Side note, it is possible to multi-select all of your Mogrts at once and use the Reset Duration one time. Hopefully that will cut down on some of the extra clicks.

    Thanks,
    Dacia

  15. 1 vote
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    1 comment  ·  Premiere Pro » Essential Graphics  ·  Flag idea as inappropriate…  ·  Admin →
    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Hi Richard,

    I just ping'd you on the community forum but just in case, messaging you here as well. I was going to recommend pinning but from the other post it sounds like that is not giving you the expected results that you want.

    Unfortunately, even when you don't actively use the pinning UI, Premiere defaults and pins the layers to the top left hand. I'm curious what happens if you choose to pin the layers to the left and right sides or the left+top+right?

    I'm currently doing an audit of pinning since there are some behaviors that do not seem to make sense. I'd love to get your Mogrts so I can take em for a whirl and also set-up a time to talk when you're available to understand what you'd like to see the behavior be when there is no pinning at all.

    But in the meantime, are you using Text on a Point or Text in a Box? We have a known bug where the the anchor point is getting shifted incorrectly when switching sequence sizes for Text in a Box.
    The workaround is to use Text on a Point.

    Having your Mogrts in hand though will definitely help me understand the issue better though.
    Emailing you now.

    Thanks,
    Dacia

  16. 39 votes
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    4 comments  ·  After Effects » User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →
    AdminDacia Saenz (Quality Engineer, Adobe DVA) supported this idea  · 
  17. 2 votes
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    2 comments  ·  Premiere Pro » Essential Graphics  ·  Flag idea as inappropriate…  ·  Admin →
    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Hi Steve,

    Thanks so much for the feedback. I'd love to get to the bottom of both of these issues. The ghost text is really freaking me out to be honest. lol.

    Would you mind sharing a screen recording of the ghost text and your workaround? Is it happening with random Mogrts or specific ones? Definitely shoot me over any files that seem to give you a headache consistently.

    Thanks so much,
    Dacia

  18. 1 vote
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    1 comment  ·  Premiere Pro » Essential Graphics  ·  Flag idea as inappropriate…  ·  Admin →
    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Hi Gregory,

    That is really weird!
    Would you mind sharing a screen recording when you get into this state again?
    If you could also share what OS and version you're on as well that would be helpful.

    I'm emailing you now as well if its easier to send a screen recording from there instead.

    Sorry the text tool is giving you headaches.

    Cheers,
    Dacia

  19. 1 vote
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    1 comment  ·  Premiere Pro » Editing  ·  Flag idea as inappropriate…  ·  Admin →
    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Hi Mike,

    I'm sorry you're experience has been so frustrating.
    I'm curious if you are using the Responsive Design-Position tool to pin the text layers to the sides of your video frame. In theory, this should reflow your text and keep it scaled when changing between aspect ratios.

    Would you mind sharing screen captures if you are using pinning and it's giving you unexpected results?

    If not, then here is a resource that explains the tool a little bit more...scroll down to Responsive Design -Position: https://helpx.adobe.com/premiere-pro/using/essential-graphics-panel.html

    Additionally, pinning can be set-up within the title, then this can be exported as a Motion Graphics template. Once you have a Mogrt, it can be applied to any sequence, and keep the position relative to the video frame according to how it was set-up. This workflow would allow you to use the Mogrt and re-apply it to whatever sequence you needed with a drag-and-drop from the Essential Graphics Panel so you wouldn't have to dig around all of your nested sequences.

    We are always looking to improve and I definitely agree that our anchor point tool is a great candidate for some attention.
    What kinds of improvements would you like to see happen?
    What things about it are currently driving you bonkers?
    (aside from the fact that it moves around independently of the shape if its been scaled.. we're working on that bug 😿).

    Thanks for taking the time to share your feedback,
    Dacia

  20. 1 vote
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    1 comment  ·  Premiere Pro » Export  ·  Flag idea as inappropriate…  ·  Admin →
    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Hi Aylin,

    That is super frustrating. Can you share what version of Premiere Pro you're on and what platform you're on? Were you exporting via Premiere natively or via AME?

    I'd love to help get you back on track.

    Cheers,
    Dacia

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