AdminDacia Saenz (Quality Engineer, Adobe DVA)

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  1. 1 vote

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    2 comments  ·  Premiere Pro » Export  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Hi Vinod!

    Whooooaa! That's really wild echoing. A few quick Q's:

    Are you using a text animation graphic that was created in Premiere Pro or After Effects?
    Are you exporting from Premiere Pro natively or through Adobe Media Encoder?

    Would you mind sharing the graphic that you're using if possible?

    Lastly, have you heard of Responsive-Design Time in Mogrts??? Adding this functionality will allow you to designate parts of your graphic to "hold" the time in just those protected regions regardless of how long you stretch the graphic.

    Thank you for reporting this and hope to get you back on track soon!
    Dacia

  2. 11 votes

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    0 comments  ·  After Effects » User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →
    AdminDacia Saenz (Quality Engineer, Adobe DVA) supported this idea  · 
  3. 3 votes

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    10 comments  ·  Premiere Pro » Essential Graphics  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Hi Sophie,

    Mogrts can be slow for a multitude of reasons-- expression-heavy comps, lots of render-intensive effects, etc. There are also ways to optimize them to make them more nimble.

    It sounds like the Mogrts you are working with were performing better in previous releases?
    Can you please share what version your Mogrts were performing well in, what version they started slowing down and your system specs please?

    It's also way easier to help repro a potential bug or help give guidance on how to optimize your Mogrts if I can check them out myself. If you could share them with me that would be super helpful as well.

    Thanks,
    Dacia

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    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Hi Dixon,

    That sounds super frustrating. Would you be able to share the Mogrt via Dropbox or Google Drive?
    Or if you can change the extension for the mogrt file to .zip, then attaching it will work. This forum doesn't allow .mogrt files to attach, unfortunately.

    Thanks,
    Dacia

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    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Hi Joshua,

    Would you be willing to share some of the Mogrts that are giving you grief? You mentioned that they are slow in the newest version of PR. What version are you on, and were these same Mogrts running smoothly on in older versions?

    Thanks,
    Dacia

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    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Hi Y'all,

    Would y'all be willing to share some of the Mogrts that are painfully slow. There is a known lagtime between Premiere Pro and the Tiny Inception After Effects™️ inside of Premiere that can get bogged down when there are a ton of expressions, render-heavy effects, and anything 3D, but simple Mogrts shouldn't be slowing you down too excessively.

    It would be super helpful to get some examples in-house and compare performance to older versions of Premiere as well. It is always possible that some gross bug has made it into newer versions and is mucking things up.

    If you could also please share what version of PR you're using and system specs that would be rad!
    I noticed the original poster, Dan is on Mac 10.13.6 which is a few versions back and may be contributing to the issues.

    Thanks so much,
    Dacia

  4. 4 votes

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    16 comments  ·  Premiere Pro » Essential Graphics  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Hi Matt,

    You shared these Mogrts with me about 18 months ago and I dug up some notes from our email exchange back in Jan 29th, 2020:

    "Hi Matt, It looks like you changed the name of the Comp that had all the controls on it. (from Cranfield Name Strap - Right Align to Cranfield Name Strap - Left Align).
    Because of this, 18 expressions broke including your Map to White and Map to Black controls which I’m guessing is the root cause of the color discrepancy. As soon as I changed the comp name back to Right Align the colors looked as expected.
    You can customize the name of the particular Mogrt in the Essential Graphics Panel without having to change the name of the comp. This way you can ensure that you haven’t broken your expressions."

    I sent you a fixed version of the Mogrt in that email exchange. Unfortunately, I can't attach it here but I'll resend via email.

    At the time of our first exchange, you replied that that had worked for you. Would you mind re-confirming? I'd love to know if there is a new bug or if this is the same expressions issue we dealt with back then.

    Thanks,

    Dacia

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    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Thanks for reporting this Roland.

    I need to check and see if this ever worked or if it's a recent break. As far as I understood, colors that are driven by expressions do not show the post-expression value in the timeline, either. But, I might be misremembering. I'll report back soon.

    Cheers,
    Dacia

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    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Hi Ryan!

    I talked to one of our color devs and he said there had been some improvements made in the past few releases to help resolve some of these color issues.

    I gave it a go in the latest releases: AE 17.0.4 and PR 14.0.3 and things were looking MUCH better, dare I say seamless.

    Here is a screen shot of my timeline with:
    1. The Mogrt you sent me
    2. A native PR Rectangle that got its color from the Blue Swatch in the Mogrt via eyedropper
    3. An imported AE Comp that is being rendered by AE via Dynamic Link with a Solid that got its color by manually adding the Hex Value
    and lastly,
    4. A screenshot of the Comp Window in AE that I imported into PR.

    They all look the same color on my end on an iMac. Would you mind updating and testing things again?

    Fingers Crossed the update will resolve this 🙏🏽

    Thanks for your patience!
    Dacia

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    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Dang.

    Thanks for the info and that last screen shot. I'm going to go pick the brain of one of our color expert devs and see if I can get any intel back.

    I have a VERY convoluted workaround that I could offer as well... but I'm not even sure it would end up being very user-friendly for your editors in the end. Lemme know if you want to give it a try though.

    Also if you could make a unique UserVoice Request to integrate the ability to use Color Swatches from libs natively in PR that would be awesome. It will allow for more visibility and for folks to upvote it. :)

    Thanks for bringing this to our attention, Ryan!

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    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Hi Ryan,

    This has been coming up recently in various ways and its definitely frustrating. I've been able to suggest the following workarounds to a few folks and its improved the outcomes.

    Would you mind trying the following?
    1. Re-open the project in AE
    2. Open the Project Settings
    3. Click on the Color Tab
    4. Enable "Blend Colors Using 1.0" Gamma
    5. Re-export the Mogrt
    6. Check out results in PR.

    Does this bring the colors more in alignment with one another?

  5. 1 vote

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    4 comments  ·  Premiere Pro » Essential Graphics  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Hi David,

    Oh interesting! Thanks for the video. I see what you're saying. Would you mind sharing the Mogrt with me? It's really the only way that we can dig into this and see if its an issue with the underlying expressions or something in how we're reading those values.

    Mogrt files can't be uploaded to this site, but WeTransfer, Google Drive, or Dropbox links are always helpful.

    Thanks so much,
    Dacia

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    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Hi David,

    The dropdown is a great idea, as Mike mentioned. The other thing the might be happening here is that a mathRound() expression is required to keep the slider limited to whole and exact numbers.

    It's possible that the template is missing this and allowing the slider to represent values between whole numbers.

    But maybe, I'm misunderstanding the situation altogether? Maybe you're saying that the hot text for the slider is not being shown at all unless you type the value directly?

    Would you mind sharing a screen recording of what you're seeing?

    Thanks in advance,
    Dacia

  6. 1 vote

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    1 comment  ·  Premiere Pro » Essential Graphics  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Hi Loren,

    We changed the app some time ago to automatically delete the first empty text layer when you click somewhere to create a second empty one. So no new empty text layers can be created back-to-back.

    But if that last one is also really undesired, what about using CMD/CTRL + Z to avoid extra clicks?
    If it's too late for that because you've already created things you don't want to get rid of, then you can select the empty text layer in the Essential Graphics Panel and hit delete.

    Thanks,
    Dacia

  7. 1 vote

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    1 comment  ·  Premiere Pro » Essential Graphics  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Hi Loren,

    If you use Text-in-a-Box, meaning that you create the Text Box via a click and drag of the mouse and then type into it, then the text does wrap accordingly.

    Unfortunately, Text-in-a-Box and Text-on-a-Point (when you just start typing in the Program Monitor) have different features and are not interchangeable.

    Text-in-a-Box is a malleable container where text will wrap and Text-on-a-Point contains all the text within the box and scales the whole thing up or down.

    So if you want to drag any of the handles on the Text-on-a-Point boxes then the text will enlarge or shrink. If you want to stretch the text, then deselect the Scale lock in the Essential Graphics Panel and change the x or y values independently.

    Hope this helps clarify some things,
    Dacia

  8. 1 vote

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    1 comment  ·  Premiere Pro » Performance  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Hi James,

    Unfortunately, there was a mistake in how some of the stock mogrts are tagged. There is a set of mogrts that are actually Premium and not free and not marked appropriately.

    The stock team is aware of the issue and working to resolve it.

    Apologies for the inconvenience,

    Dacia

  9. 2 votes

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    1 comment  ·  Premiere Pro » Essential Graphics  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Hi Charles,

    There are a couple of options that we recommend for helping folks keep their Mogrt collections organized.

    You can always save your licensed Mogrts to CC Libraries, which now have the option to use sub-groups. Using sub-groups will require adding Mogrts to your sequence via the Libraries panel though.

    Alternatively, if you want to keep things managed with a little more control over the actual files themselves, you can use the "Manage Additional Folders" option in the hamburger menu of the EGP. This allows you to move collections of Mogrts into specific folders and create custom pathways to those folders, locally or on a server. You can also choose to export Mogrts out of AE directly into these folders once they are set up. You can filter the EGP by whichever folder you need to focus on for that particular project.

    Another alternative to return to having a more traditional folder structure is to install Premiere Composer.
    Mr. Horse makes this really rad free plug-in that comes with a ton of free Mogrts, but most importantly has a panel that organizes your content, including Mogrts into a more traditional folder structure.
    Mr. Horse is an incredible 3rd-party developer and has a long track record of making complimentary tools for After Effects and Premiere Pro.
    Hope this helps!
    https://misterhorse.com/premiere-composer
    https://youtu.be/CPgSPWIw1Qk

    Cheers,
    Dacia

  10. 2 votes

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    1 comment  ·  After Effects » Workflow & interoperability  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Thanks for reporting this Alex.

    Would you be able to send me the script and an example project so that we can attempt a repro on our end?

    Is there any chance that you have a folder named "Assets" in your project panel where your media is?

    Thanks,
    Dacia

  11. 1 vote

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    3 comments  ·  After Effects » User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Hi Joseph,

    Thank you for confirming that I'm not going nuts! I ran into this a few months ago but was never able to reproduce the issue.

    Would you be willing to share your project with me? Sometimes the bug is baked into the project itself and can be super helpful for debugging. I really want to get this one fixed for sure.

    Thanks so much,
    Dacia

  12. 2 votes

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    2 comments  ·  Premiere Pro » Closed Captions  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Hi T,

    You can do this by selecting the single word in the Program Monitor, and then use the Essential Graphics panel to add the italics.

    Cheers,
    Dacia

  13. 1 vote

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    1 comment  ·  Premiere Pro » Essential Graphics  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Hi Robert,

    You can save a template to any folder you choose in the Export dialog.

    The extra step that you can take to link the Essential Graphics Panel to that same folder (or any custom folder) is to click on the hamburger menu in the EGP and select "Manage Additional Folders." This will give you the option to choose that very same folder that you exported to in the step above. It adds an extra dropdown menu that you can use to filter your view to only display the Mogrts in that folder (kind of like the way CC Libraries work except they're your folders!)

    Lastly, you can select your Premiere-made Graphics in the timeline, and from the top bar Graphics menu, select "Upgrade to Source Graphics". This will make the Graphic behave like a Legacy Title in that a version of it will show up in your Project panel. It will also make it a "global graphic" meaning that making an edit to one iteration of it, will apply that change to any subsequent instances of that graphic that are added to the timeline after the upgrade.

    Hope this info is helpful!
    Dacia

  14. 1 vote

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    2 comments  ·  Media Encoder » Performance  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Thanks for reporting this Rickard.

    Would you be willing to send me a sample project with the jsons so we can try and repro in-house?

    Thanks so much,
    Dacia

  15. 1 vote

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    2 comments  ·  Premiere Pro » User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Hi Steve,

    If you're typing and need to switch to the Selection (arrow) Tool or any of the other tools, you can hit Escape or Command /Control + Enter to get out of typing mode and then hit the keyboard shortcut for the tool you want. No need to click away or have an extra letter added to your text.

    The commands to get out of typing mode to switch to a different tool via keyboard shortcuts were based on the commands in Photoshop and After Effects.

    Once you're in Selection mode, you can nudge the text or shape layer with Command / Control + Arrow for 1 pixel and Command / Control + Shift + Arrow for 5 pixels.

    And you can customize your keyboard shortcuts by using the Keyboard Shortcut Editor to your preference.

    Lastly, I'm not familiar with that shutter speed trick, but have you dropped the effect into the layer stack in the EGP itself? You can drop any effect into the EGP and it will affect any of the layers below it. Or if you only want the effect to render on only a subset of layers, you can put them in a group. :)

    Hope this is helpful,
    Dacia

  16. 5 votes

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    2 comments  ·  Premiere Pro » Essential Graphics  ·  Flag idea as inappropriate…  ·  Admin →
    AdminDacia Saenz (Quality Engineer, Adobe DVA) supported this idea  · 
  17. 287 votes

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    150 comments  ·  Premiere Pro » Essential Graphics  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Oh one more thing, Jeanette...
    Another alternative to return to having a more traditional folder structure is to install Premiere Composer.

    Mr. Horse makes this really rad free plug-in that comes with a ton of free Mogrts, but most importantly has a panel that organizes your content, including Mogrts into a more traditional folder structure.

    Mr. Horse is an incredible 3rd-party developer and has a long track record of making complimentary tools for After Effects and Premiere Pro.

    Hope this helps!

    https://misterhorse.com/premiere-composer

    https://youtu.be/CPgSPWIw1Qk

    Cheers,
    Dacia

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    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Hi Jeanette,

    This is a totally valid place to come to for clarity on your sorting options, and I'm happy to help offer a few tips to help you get back on track. We try to help on these threads as often as we can.

    When you download or license a mogrt from the Essential Graphics Panel in Premiere Pro, a copy of those mogrts get stored in your Local Templates Folder. These are visible in the Browse tab when you filter by "Local."

    The best advice I can give you though is to sort that view by "Recent." There is a little icon at the bottom of the Esential Graphics Panel in the middle that allows you to sort by Alphabetical or Recent. I find this to be super helpful.

    If you want to find the actual .mogrt files on disk, the folder is here:
    On Mac: /username/Library/Application Support/Adobe/Common/Motion Graphics Templates

    On Win: /Users/username/AppData/Roaming/Adobe/Common/Motion Graphics Templates

    Alternatively, if you want to keep things managed even further, you can use the "Manage Additional Folders" option in the hamburger menu of the EGP. This allows you to move collections of Mogrts into specific folders and create custom pathways to those folders, locally or on a server.

    It might be more helpful to download the Mogrts from the Adobe Stock website on a browser and choose where you want your files downloaded to if you go this route.

    Lastly, you can always save your licensed Mogrts to a CC Library and manage collections in that manner as well.

    Hope that is helpful and that you can get back on track.

    Cheers,
    Dacia

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    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Hi Pierre!

    Good news! You CAN nudge individual layers and shapes made with the new Essential Graphics tool in Premiere and it's been possible for many releases now (maybe 2 years???)!

    Open the Keyboard Shortcut editor to see all the various combos that allow you to nudge by 1 or 5 pixels. Feel free to change them to whatever makes you happiest too!

    You can also arrange layers in the EGP layer stack with KBS too.

    FIXED AS ASAP AS CAN BE!

    Thanks,
    Dacia

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    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Hi Nathaniel,

    Are you familiar with the option in the hamburger menu of the EGP called "Manage Additional Folders"? It allows you to create to your own folders on disk or a server.This will create a dropdown menu that you can then filter your view by, and you manage the contents of those folders with Finder or Explorer. Just like you would any other folder.

    Another alternative to return to the way it was is to install Premiere Composer.

    Mr. Horse makes this really rad free plug-in that comes with a ton of free Mogrts, but most importantly has a panel that organizes your content, including Mogrts into a more traditional folder structure.

    Mr. Horse is an incredible 3rd-party developer and has a long track record of making complimentary tools for After Effects and Premiere Pro.

    Hope this helps!

    https://misterhorse.com/premiere-composer

    https://youtu.be/CPgSPWIw1Qk

    Cheers,
    Dacia

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    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Hi Michael,

    I mean... I gotta level with you. I don't think the folders are coming back after three years. That was a version 1 design and it got replaced by the current model to support multiple views, from CC Libs to Stock.

    We did add a way to add file paths to specific folders on your system or server though! If you click on the hamburger menu in the EGP, you can choose "Manage Additional Folders" and link to your custom folders. This will create a dropdown menu that you can then filter your view by.

    Another alternative to return to the way it was is to install Premiere Composer.

    Mr. Horse makes this really rad free plug-in that comes with a ton of free Mogrts, but most importantly has a panel that organizes your content, including Mogrts into a more traditional folder structure.

    Mr. Horse is an incredible 3rd-party developer and has a long track record of making complimentary tools for After Effects and Premiere Pro.

    Hope this helps!

    https://misterhorse.com/premiere-composer

    https://youtu.be/CPgSPWIw1Qk

    Cheers,
    Dacia

    An error occurred while saving the comment
    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Mr. Horse makes a really rad free plug-in called Premiere Composer that comes with a ton of free Mogrts, but most importantly has a panel that organizes your content, including Mogrts into a more traditional folder structure.

    Mr. Horse is an incredible 3rd-party developer and has a long track record of making complimentary tools for After Effects and Premiere Pro.

    Hope this helps!

    https://misterhorse.com/premiere-composer

    https://youtu.be/CPgSPWIw1Qk

    An error occurred while saving the comment
    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Hi Mark,

    Emailing you as well... can you share a screenshot or video of your issue?
    Are you using a Mogrt that was made in Premiere Pro or After Effects?
    If you're using a title made natively in Premiere, is it possible that your logo has gone offline?

    Would you also mind sharing your Mogrt?

    Hopefully we can get you back on track soon!

    Thanks so much,
    Dacia
    Dacia

  18. 1 vote

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    2 comments  ·  Premiere Pro » Editing  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Hi Johnathan,

    Reset Duration is a feature for AE Mogrts specifically. There was a long-standing bug where re-timed track items were losing their custom timing and leaving users with empty frames when they re-opened their projects.

    Does this sound like something you're experiencing?

    It's not meant to change the in and out points of the track item itself though, and it won't work with Mogrts that were made in Premiere Pro.

    Thanks,
    Dacia

  19. 1 vote

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    2 comments  ·  After Effects » Animation  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Hi Ken,

    Can you try and increase the Echo Time and see if that gives you different results?

    Thanks,
    Dacia

  20. 10 votes

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    4 comments  ·  Premiere Pro » Projects  ·  Flag idea as inappropriate…  ·  Admin →
    AdminDacia Saenz (Quality Engineer, Adobe DVA) supported this idea  · 
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