AdminDacia Saenz (Quality Engineer, Adobe DVA)

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  1. 2 votes

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    1 comment  ·  Premiere Pro » Essential Graphics  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Hi Clint,

    Good news! It is currently possible to enable all of the things on your list in After Effects and add them to your mogrt.

    If you click on "Edit Properties" on the source text control in the EGP you can enable the font menu which will include any active Adobe fonts on your account in addition to the system fonts. You can also enable Faux styles which give you the ability to italicize and do small caps.

    To add properties like color, twirl open the text layer in the timeline and click on that little triangle to the right of the word "Animate" (see image 2). This will allow you to add Color and Tracking properties to the timeline, which you can then add to the Essential Graphics Panel.

    Leading and Baseline shift are a little bit trickier but possible through the use of Text Expressions which were added in After Effects 2020.

    Here are a few helpful links to get you on your way.

    https://blog.adobe.com/en/2020/01/24/after-effects-2020-express-yourself-and-your-text.html#gs.yrtm27

    https://helpx.adobe.com/after-effects/user-guide.html/after-effects/using/expressions-text-properties.ug.html

    Cheers,
    Dacia


  2. 1 vote

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    1 comment  ·  Premiere Pro » Essential Graphics  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Hi Taylor,

    I'm sorry you're hitting this error. Unfortunately, there were some bugs baked into Mogrts exported in previous releases that corrupted the JSON information and was causing crashes in Premiere.

    The fix is to re-export it out of the latest version of AE 18.0.1.

    You can open a .mogrt natively in AE by going to the Top Bar menu, choosing File > Open and then following the dialog to "extract" the .aep and related media.

    The re-export should fix the corrupted JSON data, but if it doesn't, would you mind sending me the .mogrt so we can check it out on our end?

    If you have a ton of mogrts though, one of our devs created a script that can fix the json data more quickly. I can email you the script with a demo video for how to use it if that is helpful as well.

    Apologies for the inconvenience,
    Dacia

  3. 1 vote

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    1 comment  ·  After Effects » Stability  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Hi Carlos,

    Getting scaling to work as expected with the Replaced Media can be tricky because the Dimensions for the comp are totally dependent on the Dimensions of the layer that was used to create the control.

    The comp that is created when you replace media in Essential Props is called the embedded comp, and its dimensions are locked to those of the Media Replacement Control.

    The new media will scale to fit the dimensions of the MR control by default. The scale value you see for the new media is basically the post-expression value made under the hood and depends on the difference between the original dimensions and the new media.

    So if the original MR control dimensions and the new media are the same size, then the scale will equal 0%. In this case it will only be noticeable if the media is smaller.

    I did some tests awhile back though, adding a few extra layers of nested comps with dimensions I was trying to achieve to try to get the new media closer to what I wanted. It wasn't exact but maybe there is something in the Mogrt linked here that can help. Rather than looking at "thisComp," I had the expression look at a different comp that were closer to my desired dimensions.

    https://drive.google.com/drive/folders/1fU2IEingey3oAxWLF8yOlL9NNQ7j5MMG?usp=sharing

    This of course is tackling the issue with expressions and not scripting.

    Our superstar dev that implemented scripting for Media Replacement also reminded me that its possible to access the embedded comp using the scripting hook ‘alternateSource’ of the Essential Property.

    Its also entirely possible that I've completely misunderstood what you're trying to accomplish here. If you could share a project with me and some screenrecordings of whats failing or the behavior you'd wish the thing would do, that would be awesome!

    Thanks so much!
    Dacia

  4. 2 votes

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    3 comments  ·  Premiere Pro » Essential Graphics  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Hi Micah,

    Is it possible that the name of the folder that your projects are in change? Or that some of the video files (not mogrts) in the project change and need to be relinked?

    We recently squashed a bug that was resetting timing for mogrts due to changes in file name and paths of containing folders and underlying media. The fix is in any Beta build after 15.1 x 27. I don't think the bug will magically fix an existing project in this state but re-saving from the build with the fix should prevent it from happening again.

    I'm going to reach out over email as well. I'd love to set up a time to walk through your set-up and see if I can spot any new bugs.

    Thanks,
    Dacia

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    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Hi Micah,

    Let's start with the unfortunate known issues. Losing custom timing of Responsive Time AE Mogrts is an issue that is definitely triggered by moving projects from computer to computer. If you navigate to the Motion Graphics Template Media folder set up in your Scratch Disk settings, on a project that hasn't been moved, you will notice folders with a random alpha-numeric name. Inside these folders are the related .aegraphic file that is what contains the .aep and related footage. That random number is important to "direct traffic" and keep PR and the Tiny Inception AE™️ inside PR working together.

    The trouble starts when you use Project Manager to collect all dependent files. Project Manager doesn't "see" that these folders are used in the project and they get removed from the "collection" process.

    So if you have exported a couple of versions of a Mogrt and they share a common .aegraphic name, then things get out of whack since there is no Unique ID directing these re-connections. This is obviously no bueno.

    The Reset Duration option was meant to help users in the meantime because of the challenge of addressing the fundamental ways that these Unique IDs have been implemented.

    We are exploring ways that we can re-architecture this, which is a deeper undertaking that requires us to fix the underlying issue and be backwards compatible too.

    One of the ways that you can help prevent getting into this state is keeping the Motion Graphics Template Media scratch disk folders unique to each project. Almost like building a firewall between the folder for project a and project b. Another tip is to make sure that if you're exporting updated versions of your Mogrts, that their name reflects these version changes. That can help with the re-linking headaches.

    Apologies for the extra inconveniences,
    Dacia

  5. 1 vote

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    3 comments  ·  Premiere Pro » Essential Graphics  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Hi Tobias,

    Thanks for reporting this. I'm going to follow up with you on email so we can get a copy of your Mogrt.

    Cheers,
    Dacia

  6. 1 vote

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    1 comment  ·  Premiere Pro » Essential Graphics  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Hi Julie,

    Thank you for reporting this issue. It's a change that was made intentionally during the new captions workflow re-design.

    Apologies for the inconvenience. In the meantime, there are a couple of alternatives to get to your desired result.

    Option A: Avoid using what we call, "Text-in-a-box," which means creating a text box and then typing into it. Instead, simply use the type tool, click once in the Program Monitor, and then start typing, then you will be using what we call "Text-on-a-point," which will give you the background box you need.

    Option B: If you do need to use Text-in-a-Box, then you can create a Shape layer the size of the text box and use the Responsive-Design Position tools to Pin all sides of the background box to the text layer. The shape layer will follow all changes made to the text layer.

    Thanks so much,
    Dacia

  7. 1 vote

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    4 comments  ·  Premiere Pro » Essential Graphics  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    There's a much easier way to crack open a mogrt natively in After Effects that a lot of folks don't know about.
    Rather than doing all the unzipping, you can do the following:
    1. Launch AE
    2. Use File > Open (this is the only way)
    3. Select the Mogrt file
    4. Follow the dialog that pops up and asks you what folder you want to extract the project to
    5. and boom you've got the .aep and any related media.

    Re-exports can be very helpful in resolving issues. Sometimes old bugs can get baked into the mogrt.

    To the question of will mogrts used in a project work in the future... they should always work for sure. There is a Tiny Inception version of AE inside of Premiere that renders them.

    The Mogrt is the package that you can share and install on your system or save in CC Libs. When you drag and drop a Mogrt from the Essential Graphics Panel, it unwraps the first zip and adds what we call an .aegraphic to your project panel and to whatever folder you've assigned in the Project settings for Motion Graphics Template Media Scratch disks.
    This happens so the .aegraphics used in the project will be packaged with the project if you use Project Manager and move it to a new drive or share it with others.

    If for some reason there are issues in the future (it happens for sure).. then opening the original mogrt in AE and re-exporting is a solid idea. And if you don't have the .Mogrt and only have the .aegraphic from the project... then yeah.. you can change the .aegraphic extension to .zip and open the .aep from there :)

    Hope this intel helps!
    Dacia

  8. 26 votes

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    7 comments  ·  Premiere Pro » Performance  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    I mean in fairness it IS a vital piece of information to know what system and version you're working on in order to help understand what the issue might be.

    Another really clutch piece of intel for us is to have the .mogrt in house so that we can try and reproduce the issue and open it and compare performance in After Effects (since AE is what is rendering mogrts under the hood).

    There are a whole slew of reasons that a .mogrt can perform slowly, including a lot of expressions, a ton of render-heavy effects, etc... and sometimes we can help provide suggestions on how to set them up to run more optimally.

    If you could please send me the mogrts that are giving you trouble, I can run them against older versions too.

    I'd love to help y'all get back on track, so please send me your mogrts, system specs, and app versions.

    Thanks,
    Dacia

  9. 245 votes

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    74 comments  ·  Premiere Pro » Essential Graphics  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Thanks Jason!

    This is a really great request, and one I'm personally advocating for this as well.

    In the meantime, my suggestion would be to use 2 different Media Replacement controls and to offset the beginning of the clip of the 2nd one in AE (not trim but move the true in-Point of the layer). Maybe this will help a bit?

    Thanks so much for the Feature Request. Its always more impactful to make the case with user feedback.

    Cheers,
    Dacia

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    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Hi Brian,

    My best recommendation is for you to head over to the Creative Cloud Desktop app and get involved with the Beta Prime apps. I can't say much more than that, but I can assure you, you'll be pleasantly surprised very soon if this is the sort of thing you're looking for.

    Cheers,
    Dacia

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    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Christian!

    If I only wasn't bound by blood-oathes of secrecy to Adobe then we would both be able to nerd out about so many things I'm sure 🤣.

    All I can say is this... download our Beta Apps and keep your eyes on the prize 👀🏆!!

    Our latest features will always be announced there first and its an awesome way to share your feedback before things get released in the wild!

    You can navigate to the Beta Apps tab in your Creative Cloud Desktop app to download. Once you've got AE and PR open, then you can click on the little beaker in the top-right corner to see what's new. This intel is updated often!

    Cheers,
    Dacia

  10. 3 votes

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    6 comments  ·  Premiere Pro » Essential Graphics  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Hi Joshua,

    Would you be willing to share some of the Mogrts that are giving you grief? You mentioned that they are slow in the newest version of PR. What version are you on, and were these same Mogrts running smoothly on in older versions?

    Thanks,
    Dacia

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    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Hi Y'all,

    Would y'all be willing to share some of the Mogrts that are painfully slow. There is a known lagtime between Premiere Pro and the Tiny Inception After Effects™️ inside of Premiere that can get bogged down when there are a ton of expressions, render-heavy effects, and anything 3D, but simple Mogrts shouldn't be slowing you down too excessively.

    It would be super helpful to get some examples in-house and compare performance to older versions of Premiere as well. It is always possible that some gross bug has made it into newer versions and is mucking things up.

    If you could also please share what version of PR you're using and system specs that would be rad!
    I noticed the original poster, Dan is on Mac 10.13.6 which is a few versions back and may be contributing to the issues.

    Thanks so much,
    Dacia

  11. 284 votes

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    137 comments  ·  Premiere Pro » Essential Graphics  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Mr. Horse makes a really rad free plug-in called Premiere Composer that comes with a ton of free Mogrts, but most importantly has a panel that organizes your content, including Mogrts into a more traditional folder structure.

    Mr. Horse is an incredible 3rd-party developer and has a long track record of making complimentary tools for After Effects and Premiere Pro.

    Hope this helps!

    https://misterhorse.com/premiere-composer

    https://youtu.be/CPgSPWIw1Qk

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    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Hi Mark,

    Emailing you as well... can you share a screenshot or video of your issue?
    Are you using a Mogrt that was made in Premiere Pro or After Effects?
    If you're using a title made natively in Premiere, is it possible that your logo has gone offline?

    Would you also mind sharing your Mogrt?

    Hopefully we can get you back on track soon!

    Thanks so much,
    Dacia
    Dacia

  12. 37 votes

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    38 comments  ·  Premiere Pro » Essential Graphics  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Hi Glenn,

    Can you please share the Mogrt and or project that you're seeing this issue with?

    Thanks,
    Dacia

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    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Hi James,

    I'll ask the same questions that are already on this thread. Unfortunately, we haven't received any more clues as to what is going on with these particular issues. Maybe you can help!

    Are you sure that the Creative Cloud Desktop app is open when you launch PR? Does relaunching the app and the project help?

    If you could share a sample project and a screen recording with me that would be super helpful 🙏🏽.

    Thanks,
    Dacia

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    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Hi Ronald,

    Are you sure that Creative Cloud Desktop app is open when you launch PR? Does relaunching the app and the project help?

    If you could share a sample project and a screen recording with me that would be super helpful 🙏🏽.

    Thanks,
    Dacia

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    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Also Kris and others,

    There is a much easier way to get to the .aep inside Mogrts than going through the unzipping hoops.
    Launch AE and use File > Open to select your Mogrt. It will prompt you to choose a folder where you want to "Extract" the Mogrt to and voila!
    The .aep will open :)

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    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    We currently have bugs filed on the issue where glyphs draw incorrectly after fonts get auto-sync'd on projects.
    The current workaround is to reload the project. This should work in both PR and AE.

    I have noticed that the new Creative Cloud Desktop has to be open for font sync to work, but I have not encountered the issue where fonts are simply missing until a re-sign in, Dominic. That sounds super frustrating. Its hard to get eng support on something without an in-house repro, project, or video that shows the issue, though. If you could send a link to a project where this is happening to you or a screen recording of what you're experiencing that would be super helpful.

    Apologies for the delays in your workflows,
    Dacia

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    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Hello All!

    I'm very excited to let y'all know that the patch is ready for you! If you don't see the update for 13.0.1 in your CC App, use the hamburger menu and select "Check for App Updates" to trigger the availability of the new version.

    I do want to note that this will resolve issue for Mogrts made in older versions of AE, except for Mogrts that require Dynamic Link. After Effects did not release an emergency patch in tandem so those will be resolved in the next patch.

    Thank you for all of your patience!

    Cheers,

    Dacia

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    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    So sorry for the issues you are seeing and thank you for raising it to us. Would you mind trying a workaround for me to see if we can at least temporarily resolve your issue?

    1. Launch the latest version of AE (16.0)

    2. Go to Menu Bar and select File > Open

    3. Choose your Mogrt

    4. You will be prompted to select a folder to unpack the Mogrt to, please choose your location on disk

    5. This will open the .AEP up

    6. Open the Essential Graphics Panel and re-export the Mogrt. (save to Local Templates Folder)

    7. Launch PR and add the newly exported Mogrt to a sequence

    We have had success with the correct font displaying when re-exported from the most recent release of AE. Lemme know if you see the results that you need to move forward.
    Hope this helps,

    Dacia

  13. 1 vote

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    7 comments  ·  Premiere Pro » Essential Graphics  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    For those of you on Windows, can you open your Project Settings and change the Motion Graphics Templates Media scratch disk folder to be on your desktop or some easily accessible location on disk.

    Windows OS has a 260 character limit on file paths and if your MGTM scratch disk is set to a folder that is nested too far, this file path limit will prevent Premiere from being able to "unpack" the content of the Mogrt to render it.

    Please feel free to share any of the Mogrts that are causing you headaches with me, along with the OS and version of Premiere Pro that y'all are running.

    Thanks in advance,
    Dacia

  14. 3 votes

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    8 comments  ·  Premiere Pro » Essential Graphics  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Thanks for reporting this Roland.

    I need to check and see if this ever worked or if it's a recent break. As far as I understood, colors that are driven by expressions do not show the post-expression value in the timeline, either. But, I might be misremembering. I'll report back soon.

    Cheers,
    Dacia

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    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Hi Ryan!

    I talked to one of our color devs and he said there had been some improvements made in the past few releases to help resolve some of these color issues.

    I gave it a go in the latest releases: AE 17.0.4 and PR 14.0.3 and things were looking MUCH better, dare I say seamless.

    Here is a screen shot of my timeline with:
    1. The Mogrt you sent me
    2. A native PR Rectangle that got its color from the Blue Swatch in the Mogrt via eyedropper
    3. An imported AE Comp that is being rendered by AE via Dynamic Link with a Solid that got its color by manually adding the Hex Value
    and lastly,
    4. A screenshot of the Comp Window in AE that I imported into PR.

    They all look the same color on my end on an iMac. Would you mind updating and testing things again?

    Fingers Crossed the update will resolve this 🙏🏽

    Thanks for your patience!
    Dacia

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    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Dang.

    Thanks for the info and that last screen shot. I'm going to go pick the brain of one of our color expert devs and see if I can get any intel back.

    I have a VERY convoluted workaround that I could offer as well... but I'm not even sure it would end up being very user-friendly for your editors in the end. Lemme know if you want to give it a try though.

    Also if you could make a unique UserVoice Request to integrate the ability to use Color Swatches from libs natively in PR that would be awesome. It will allow for more visibility and for folks to upvote it. :)

    Thanks for bringing this to our attention, Ryan!

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    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Hi Ryan,

    This has been coming up recently in various ways and its definitely frustrating. I've been able to suggest the following workarounds to a few folks and its improved the outcomes.

    Would you mind trying the following?
    1. Re-open the project in AE
    2. Open the Project Settings
    3. Click on the Color Tab
    4. Enable "Blend Colors Using 1.0" Gamma
    5. Re-export the Mogrt
    6. Check out results in PR.

    Does this bring the colors more in alignment with one another?

  15. 98 votes

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    31 comments  ·  Premiere Pro » Essential Graphics  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Hi all,

    Unfortunately, the workaround solution that I wanted to propose to y'all is not going to work after all.
    The request continues to be logged, and we will definitely update this channel if there is any news.

    Apologies for getting hopes up. 😞
    Dacia

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    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Hi Pierre,

    What you're requesting is the ability for Mogrts to be able to Camera Track footage and then connect your shape to one of the null targets the 3D Camera Tracker creates. This is waaaaaay more complex than having the ability to keyframe parameters once you're in PR.

    I would suggest a new Feature Request for that.

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    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Hola y'all... there are some technical reasons why this hasn't been possible in Mogrts yet but we've got a workaround in the oven thats almost ready to share!

    I will update this channel in a couple of weeks or so :)

    Cheers,
    Dacia

  16. 1 vote

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    1 comment  ·  Media Encoder  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Hi Yannick & Hauke,

    Thanks for bringing this to our attention. Would you be willing to share the Mogrts that are failing in Premiere Pro? If you could also share the version numbers of Premiere and AME that you are using that would be very helpful as well.

    Thanks so much,
    Dacia

  17. 1 vote

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    1 comment  ·  Premiere Pro » Essential Graphics  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Hi Emma,

    Any chance you're adding any special characters to the text string in the expressions field?
    Would you mind sharing the file with me?

    I'd love to take a look and see if we can get you back in action!

    Cheers,
    Dacia

  18. 2 votes

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    6 comments  ·  Premiere Pro » Essential Graphics  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Thats not cool! I'm also not able to reproduce the issue on my end.
    Can y'all share a few more specifics please?
    - What font are you using?
    - Does it look cut off in the exported file or only in the Program Monitor in Premiere?
    - Is anything fixed if you use Software Mode instead of GPU mode?
    - What version of Premiere are you using?
    - and lastly... Mac or Win?

    Thanks for reporting this issue,
    Dacia

  19. 4 votes

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    5 comments  ·  Premiere Pro » Essential Graphics  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Hi Phil,

    That is a bummer and not cool for a modern gentleman as yourself! Is there any chance that a different panel, like the Libraries panel, is loading when this happens? Are there any floating panels that are trying to pull focus from the current action happening on the main monitor?

    Lastly, would you be willing to send me a sample project so I can get a sense of your workspace layout?

    Thanks for the new info. Hopefully, we can get to the root issue soon.

    Cheers,
    Dacia

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    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Hi Gregory,

    That is really weird!
    Would you mind sharing a screen recording when you get into this state again?
    If you could also share what OS and version you're on as well that would be helpful.

    I'm emailing you now as well if its easier to send a screen recording from there instead.

    Sorry the text tool is giving you headaches.

    Cheers,
    Dacia

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    1 comment  ·  Premiere Pro » Essential Graphics  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  · 

    Hi Clementine,

    If you click on the Stock tab in the Essential Graphics Panel, you can search for tons of free Mogrts right from within the app. The collection of free content is updated fairly regularly. Hope you find some fresh new looks for your project!

    Cheers,
    Dacia

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