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98 votesNeeds More Info · AdminFergus Hammond (Product Manager, Video & Audio Cloud Workflows, Adobe DVA) responded
Davide, can you share a project plus the media that demonstrates this issue?
An error occurred while saving the commentMatthijs Noordhoek commented
This is a big problem Adobe! And somehow, I'm not having the feeling it's taken seriously. This thread has been here for a year now...
I've got clients depending on me. Been exporting a couple of days now, trying different settings on the most bizar workarounds I was able to find on the internet (by other users, not by adobe).
In a professional working environment, this really can't be happening. Reliability and speed are of the essence. With a ten minute edit, I can't be fooling around with random export errors, having to check every export in detail, just to find out I have to try it all over again. These are very relevant issues that can make companies switch over to different software. At least, if things don't get better with these 'Random errors' lately, I know it's something we will reconsider. Not mend as a threat, just trying to wake you up what these errors can cause.
And it's not that these are unreasonable claims your users are making. Everyone here pays good money for your professional product and service. And lately, since a couple of updates ago, some weird stuff keeps happening. At least give some sign of life that you're working on this problem.
Maybe take some steps back to basic and focus a little less on interface design.
Come on man.